Shelby Thom
Phone: 801-***-****
Email: ****.******@*****.***
SLC, Utah 84102
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Education
Driven 2010 graduate in Natural Resource Management within Parks Recreation and Tourism department at the University of Utah
• Extensive leadership and diverse soft skills through a variety of courses taken in and out of the Parks, Recreation and Tourism major
• Hands on experience through extracurricular field work throughout the intermountain west
• Educationally rounded with experience in psychology, theatre, film and regular fitness classes
• Willing to travel and take risks
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Experience
• Market Street Boiler January 2009 to current
Over three months of Customer service training, S.M.A.R.T. and Food Handler’s certified. Store trainer for incoming servers.
ASK for John or Todd (GM) 801-***-****
• University of Utah hospital and clinics March 2007- January 2009
Customer service representative for the University of Utah Hospital.
Christopher Fox (Supervisor) 801-***-****
Job responsibilities entail welcoming visitors warmly in a self management
position, providing direct physical transfers of patients and direction and
information in the most effective manner. **Employee of the Month
• Supersonic Carwash July 2002 to March 2007
Shawn Ballard (Manager) 801-***-**** ext. 8
* * Offered a supervisory position shortly before joining the University of Utah team.
Responsibilities include diverse self management and great personal flexibility with customer needs.
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• Lucky Dogs Resort February 2003 to July 2003
Blain Tracy (Owner)
Job duties integrated promotion and representation of the business at various locations and inviting new business with a friendly and vibrant attitude. Daily duties include and are not limited to; supervision of employees, strategizing business structure, managing customer concerns, and appointments.
• Danny Quintana and Associates Law Office May 2001 to August 2001
Danny Quintana (Owner) 801-***-****
Job responsibilities required maximized organization and customer service qualities in a law office. Also, organizing files, answering a multi-line telephone system, and complex data entry utilizing multifaceted computer skills
Extracurricular Activities, Skills And Community Contributions
Deseret News, Teaching snowboarding to less fortunate children (2006) Best Friends animal Sanctuary and Best Friends in Salt Lake City (200 I) Utah Food Bank (2000) Valley Mental Health (2000) Athletic,
Social Activities and Other Interests: Snowboarding, Soccer, Hiking, Camping, Reading and Teaching English to small children for over 4 years, State champion of Soccer, and other athletic awards in Track and Field, Internationally experienced traveler.
Computer and Phone Skills Pc’s and Macs; Word, Excel, MS office, Power Point, Web Research, Storage devices, Multiline answering skills and accelerated customer service relations