Executive Administrative Assistant

LinkedIn Profile –http://www.linkedin.com/in/donnasturner

My Website - http://ResumeofDonnaSTurner.yolasite.com

SUMMARY OF QUALIFICATIONS

Seasoned executive assistant and administrator with broad experience in technical, corporate, educational, and scientific organizations.

Performs administrative duties for executive management and senior executives. Responsibilities include screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and customer relations. Possesses advanced computer skills along with the ability to train others on system usage; strong internet research skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

Works with internal and external parties to organize the various components needed to initiate, run, and conclude major projects. Duties include coordinating schedules and activities, placing orders for supplies and services, and tracking progress and results. Requires excellent communication skills and extensive knowledge of database and project management software. Often reports to product development, project management, or marketing executives. The position is especially prevalent in construction, transportation, and technology industries.

Proficient in Microsoft Professional Office Systems (versions 2003, 2007 & 2010), Microsoft Windows® operating systems (versions 3.0 to 7), SharePoint (2003, 2007 & 2010), Adobe Acrobat (versions 4.0 through X), current Notary Public - State of Texas.

PROFESSIONAL EXPERIENCE – AUSTIN TEXAS

DELL INC - RMS COMPUTER CORPORTATION

May 2011 to Present

Security Admin for US Services - Enterprise Help Desk

Supports common Security, Safety and Compliance administrative and support functions for various Dell service accounts. Initially focus on-boarding Enterprise Help Desk staff. Execute the process to add new personnel in initiating their accounts and accesses for the first time, maintain personnel accounts and accesses while on the account, remove personnel from accounts, and support provisioning and tracking of required training by personnel while on the account. Role as primary lead (SME)

Feb 2012 to Present - took over the BMC-FISMA on-boarding of accounts as primary lead (SME)

August 2012 to Present - became back-up lead for the Ascension Mininistry account.

CINTRA US LLC – MANPOWER PROFESSIONAL STAFFING

JULY 2010 TO APRIL 2011

EXECUTIVE ADMINISTRATIVE ASSISTANT

Essential functions: Provide administrative support for Cintra US LLC; Directors of Legal, Right of Way and Technology as well as their support staff. Duties included calendaring of all appointments, meetings, conference calls etc. Respond to high volume email messages –internal, external, as well as confidential email. Coordination of all travel and reimbursements for both domestic and international for Directors and other team members. Organization of various high level executive meetings, both domestic and international. Flexible in a very fast, high pace, daily changing environment.

DIVISION OF STATISTICS & SCIENTIFIC COMPUTATION,

COLLEGE OF NATURAL SCIENCES

THE UNIVERSITY OF TEXAS AT AUSTIN

JANUARY 2010 TO MAY 2010

SENIOR ADMINISTRATIVE ASSOCIATE

Essential functions: Professionally manage and perform all office procedures and duties: manage the director's calendar, manage and create budgets, keep accurate budget records, process various vouchers and payments, process faculty PAR's, process HRMS documents for Classified/A and P and student staff, assist with other HR related functions, perform general office functions (copying, printing, mailing, filing etc.), support the general needs of the division's staff and serve as a liaison with the Dean's Office. Professionally support the administrative needs of the division's consulting operation, including greeting clients, assisting with scheduling, ordering software, billing contract clients, processing AIS/APS documents, scheduling short-courses, and entering and summarizing evaluation results. Professionally support the administrative needs of the division's instructional operation, including course and Course File Update, coordinating cross-listings, ordering course materials, and assisting with the needs of the Master in Statistics program. Assist in coordinating, scheduling and organizing special events, such as our monthly faculty lunch seminars, the Distinguished Lecture Series, the Summer Statistics Institute and the Statistics in Action series. Maintain accurate records and databases; regularly update the division's web page, disseminate information on campus, and serve as a liaison with other academic and research units on campus.

LEARN: LONESTAR EDUCATION AND RESEARCH NETWORK

MAY 2008 TO JUNE 2009

ADMINISTRATOR AND IT SUPPORT MANAGER

Essential functions: Field incoming calls and provide general administrative support; arrange logistics for board of director’s meetings and other in-persons meetings; arrange logistics for teleconference meetings; facilitate communications among LEARN Board, LEARN Staff and volunteers; provide travel support for the Executive Director and occasionally others; assist in reconciliation of invoices and statements of monthly purchases; setup of vendor accounts for purchase of miscellaneous equipment; purchase of miscellaneous equipment as necessary for use in the LEARN offices and for various meetings; IT Support for all software and hardware owned by LEARN; LEARN web-site updates and modifications; SharePoint 3.0 site updates and modification, as well as all printed or other electronic materials utilized for and by LEARN, and other duties as assigned/required.

XEROX CORPORATION – SUPERIOR TECHNCIAL RESOURCES INC.

APRIL 2007 TO JANUARY 2008

EXECUTIVE ADMINISTRATIVE ASSISTANT

Essential functions: Provide administrative support for Xerox’s Agility Alliance Partners, Client Managing Director (CMD) for EDS, and her team members who worked virtually. Duties included calendaring of all appointments, meetings, conference calls etc. Responding to a high volume email messages – internally and externally, as well as all confidential mail. Coordination of all travel, domestic and international for CMD, and other team members. Reconciliation of travel and monthly expenditures. Plan, organization and attend various high level executive meetings. A thorough knowledge of computer software and hardware, as well as blackberry equipment. Flexible in a very fast, high pace, daily changing environment.

OTHER

Upon moving to Austin Texas in September 2006, I began working for several Temporary Employment Agencies in addition to Superior Technical Resources and Manpower. Specific information is available upon request.

CORESTAFF STAFFING SERVICES – assigned to Outreach Health Services, NFP Inc., Temple Inland (2) and Guarantee Bank.

UTEMPS – UNIVERSITY OF TEXAS AT AUSTIN – assigned to the Department of Civil, Architectural and Environmental Engineering, the Executive Education MBA Program and the Project Management and Construction Services department.

SPHERION STAFF – assigned to Temple -Inland

PROFESSIONAL EXPERIENCE – SAN DIEGO CALIFORNIA

SAN DIEGO SUPERCOMPUTER CENTER,

THE UNIVERSITY OF CALIFORNIA, SAN DIEGO

NOVEMBER 2000 TO JUNE 2006

EXECUTIVE ASSISTANT III – PRODUCTION SYSTEMS, HIGH END COMPUTING R&D AND SCIENTIFIC COMPUTING (APRIL 2002 TO JUNE 2006)

ADMINISTRATIVE ASSISTANT II – EDUCATIONAL OUTREACH & TRAINING, GRID & CLUSTER COMPUTING, NETWORKING, STRATEGIC ADVISOR TO OFFICE OF DIRECTOR, INDUSTRIAL OUTREACH & SCIENTIFIC COMPUTING AND STRATEGIC COMPUTING (NOVEMBER 2000 TO APRIL 2002)

Essential functions: Provide support to the Program Manager and respective research group staff. Close interaction, coordination and cooperation as liaison with various campus entities and occasionally with outside academic institutions, governmental agencies, and industrial affiliates. Help to research, collect, and organize various documents and information, often on short notice for meetings of the Program Manager and research staff. Coordinate Special Events – Handled coordination of complex national and international conferences, seminars, and celebrations. Assist in developing event programs, assuring the objectives are met, preparing appropriate background information, negotiating costs and procuring and arranging all necessary logistical details such as room reservations, audiovisual and/or other equipment needed, and travel and lodging for attendees where appropriate.

Financial Administration – Handled often complex travel advances and reimbursements, low and high dollar purchasing, searching for best buy for dollars spent, and negotiation for purchase of various items as required.

Tour Coordinator: The San Diego Supercomputer Center offers tours to public and private schools, colleges and universities as well as industrial participants. These tours are done by appointment only with a public tour scheduled for the first Friday of each month. The responsibility of this position includes coordinating time and date with the prospective group as well as coordinating the in-house volunteer(s) and when no volunteer is available actually conducting the tour. Must have excellent knowledge of the center, its workings, it systems and be prepared to answer any and all questions from the participants. Must speak in a clear concise manner and be personally engaging in a public setting.

TEMPORARY EMPLOYMENT SERVICES,

THE UNIVERSITY OF CALIFORNIA, SAN DIEGO

JULY 1997 TO NOVEMBER 2000

ASSISTANT II / III – HOWARD HUGHES MEDICAL INSTITUTE – ROSENFELD LAB, SCHOOL OF MEDICINE, CENTER FOR ASTROPHYSICS AND SPACE SCIENCES (CASS), STUDY OF RELIGION, MOORE’S CANCER CENTER – MITCHELL LAB, DEPARTMENT OF THEATER AND DANCE, DEPARTMENT OF PHARMACOLOGY – KARIN LAB, DIVISION OF NEPHROLOGY, DEPARTMENT OF MEDICINE – CHAIR’S OFFICE, AND SAN DIEGO SUPERCOMPUTER CENTER

Essential functions: General working knowledge of word-processing, electronic spreadsheets, calendar software, email packages, database software. Familiarity with PC, Mac and UNIX systems; in addition, general knowledge of office systems, practices and management. Have excellent interpersonal skills, including tact, diplomacy and flexibility. Provide oral and written communication skills to effectively deal with people in conversation or to compose correspondence using correct grammar punctuation spelling, editing, formatting and proofreading skills; ability to prioritize clear and concise information. Skill to plan/organize meetings, conferences, events, travel and follow through to completion of projects with extreme accuracy and meet deadlines; Skill to recognize problem issues and find appropriate solutions.

ROHR INDUSTRIES INC.

FEBRUARY 1988 TO APRIL 1992

SPARES CATALOG ANALYST

Essential functions: Created, maintained and published 24 of 28 commercial retail catalogs and 4 of 6 wholesale catalogs, containing line item repair items for nacelles, cowlings, pylons and thrust reversers. In 1990 Rohr began downsizing their staff around the globe. Rohr now is part of Goodrich Aerostructure Group.

OTHER

Upon moving to San Diego, California in May 1983, I began working for several Temporary Employment Agencies for the following companies:

SUNDSTRAND PNEUMATIC SYSTEMS, ROHR INDUSTRIES INC., HARCORT BRACE PUBLISHING, NATIONAL STEEL AND SHIPBUILDING COMPANY (NASSCO), KAISER PERMANENTE AND THE UNIVERSITY OF CALIFORNIA SAN DIEGO MEDICAL CENTER AMONG OTHERS.

PROFESSIONAL EXPERIENCE – OKLAHOMA CITY, OKLAHOMA

JUVENILE BUREAU OF THE DISTRICT COURT OF OKLAHOMA COUNTY

NOVEMBER 1981 TO APRIL 1983

COURT SECRETARY AND ASSISTANT SUPERVISOR, ADMINISTRATIVE SUPPORT UNIT.

Essential functions: Prepared documents on behalf of the District Attorney’s and State Health and Human Services office for Delinquent, Deprived or Child In Need of Supervision cases. Also prepared Orders of the Court and other documents as required by the Juvenile Court Judges and Mediators. Supervised other members of the administrative unit in supervisor was unavailable. Coordinated new procedures and systems, utilizing latest technology.

BUCK, MERRITT & HOYT, ATTORNEYS-AT-LAW

APRIL 1981 TO NOVEMBER 1981

LEGAL ASSISTANT

Essential functions: Worked with the clients, and expert witnesses; responsible for responding to interrogatories or request for access to materials directly related to the case. Assisted in re-enactments of accidents.

JOURNAL RECORD PUBLISHING COMPANY

NOVEMBER 1977 TO APRIL 1981

PUBLICATION CLERK, COURT CLERK’S OFFICE OF THE DISTRICT COURT OF OKLAHOMA COUNTY

Essential functions: Publication of all court filings for the Civil Special, Small Claims and Marriage departments of the Court Clerk of the County of Oklahoma.

FIDELITY BANK NA

JUNE 1977 TO NOVEMBER 1977

PROCESSING AND RECONCILIATION

Essential functions: Processed the daily deposits and checks from 24 banks within the Fidelity clearing system.

NEW YORK LIFE INSURANCE COMPANY

AUGUST 1976 TO JUNE 1977

NEW APPLICATIONS CLERK

Essential functions: Processed all the New Applications for Life, Health Insurance for the agents.

HERTZ WORLD WIDE RESERVATION CENTER

NOVEMBER 1973 TO AUGUST 1976

GENERAL AND SPECIAL RESERVATION AGENT

Essential functions: As a General Reservation Agent, took incoming calls on the Toll Free Customer Service Number, provide information and made reservations for customers, travel agents etc. As a Special Reservation Agent, handled special request, manually input reservations from Airlines, American Express and Holidex systems, and called licensee locations with their daily reservations and cancellations.

OKLAHOMA DEPARTMENT OF PUBLIC SAFETY

JANUARY 1973 TO NOVEMBER 1973

CLERK TYPIST II

Essential functions: Data entry of suspensions, revocations, cancellations, denials and reinstatement of driving privileges for offenses such as Driving While Impaired (DWI) etc. Manual correction and cleanup of the errors made while transferring data from paper to digital format – an error in programming caused everyone who had a suspension etc., license to be suspended as both a Driver Improvement and Financial Responsibility suspension. This work was done on the second shift from 4:45 p.m. to 1:15 a.m. Monday through Friday.

EDUCATION– FORMAL

OKLAHOMA SCHOOL OF BUSINESS AND BANKING

FEBRUARY 1972 TO JULY 1972

CERTIFICATE IN BUSINESS ADMINISTRATION AND MANAGEMENT

Completed a 12-month self-pace course in a little under 5-months.

OKLAHOMA STATE UNIVERSITY

AUGUST 1971 TO DECEMBER 1971

NO DEGREE

EDUCATION– INFORMAL

SOFTWARE

Windows – various versions – Win 3.0 to Windows 7; Microsoft Professional Office 2000 to 2010 (Access, Excel, PowerPoint, Word, Publisher, Outlook, Visio, InfoPath, OneNote, SharePoint); Oracle Open Office Suite; Adobe Software – Acrobat 4.0 to X, Reader, Creative Suite 4, Flash, DOS; various Database software, other Word Processing software, other Spreadsheet software etc.

BUSINESS PRACTICES

Business Communications, Small Business Machines (Ten-Key, Full-Key, Data Entry, Xerox, Typewriter, Dictaphone as well as most current office equipment), Purchasing, Negotiating, and Event/Meeting Planning.

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