Heather Baker

____________________________________________________

***** *********** **. ***, ******* Texas 77070

Cell: 361-***-****-Home: 832-***-**** : j8in94@r.postjobfree.com

Dear Hiring Professional,

You may be wondering why a former Server/Telemarketer with extensive customer service skills experience is applying for this position. If so, please take a moment to review my qualifications. You’ll see that I have the required skills to transition into this new role. I am ready for this career change and guarantee that my work will exceed your expectations. Here is how my experience and skills meet your requirements: I represent myself professionally and efficiently in all situations. Due to the extensive customer service experience, I am cordial and friendly with anyone and everyone I conduct business with and otherwise. I am earning a degree in Human Resources to make myself available to grow and learn with your company. I pride myself on having the talent to be a quick learner and the ability to adapt to any situation. I am ready to take on any challenge.

My personal qualities combined with my diverse experience will contribute to your company’s success. My customer service skills combined with my attention to detail are a perfect match for this position.

Summary of skills and qualifications

• Performs a variety of Internet research functions

• Assists and fills in for the office receptionist as needed

• Answers telephone and receives orders by phone

• Collects deposit or payment or records credit charges

• Computes sales price of merchandise

• Follows instructions thoroughly

I look forward to an in-person meeting so that we can explore how I can make a positive contribution to your company.

I appreciate your consideration and I am eager to get to work for your organization.

Sincerely,

Heather baker

361-***-****

j8in94@r.postjobfree.com

Work History

Green Mountain Energy

Houston, Texas

Sales Agent

March, 2012 – Present

Job Description

• Demonstrates products and services to existing/potential customers

• Expedites the resolution of customer problems and complaints

• Establishes, develops and maintains business relationships with current customers/clients

Cracker Barrel

Houston, Texas

Mar 14, 2010 - Oct 19, 2011

Job Description

• Customer Service

• Totals and presents check to customer and accepts payments

Bennigans

Northglen, Colorado

April 2005 – Aug 2008

Job Description

• Customer Service

• Totals and presents check to customer and accepts payments

Bristlecone Telemarketing, INC

1315 Nelson St #2, Lakewood CO.

Telemarketer/Receptionist

2003 - 2005

Job Description

• Make calls to individuals to collect surveys for the company

• Performs a variety of Internet research functions

• Uses word processing and presentation software

• Fields telephone calls, filing and data entry

• Assists with overflow work from administrative and executive assistants, and fill in for the office receptionist as needed.

Education

Lone Star College

Houston, Texas Aug 2011-Present

Receiving Certification in HR Management - GPA: 3.5

Computer Skills

Typing Speed: 60 Words per Minute

Microsoft Office

Contact this candidate