Customer Service Manager

Sara Tavakoli

**** ********** ****** *******, ** 91042 818-***-**** j8hu4o@r.postjobfree.com

Objective

I aspire to gain experience with customer service, discipline, working with a team, and bring my best assets to any project to which I am assigned. I want to cultivate a life of experience and knowledge to become the best professional that I can. I want to experience this through becoming part of a successful team I can learn from and contribute to.

Education

University of California, Berkeley

2011, Major: Peace and Conflict Studies Major with an Emphasis on Pre-Law

Major: Spanish Language

GPA: 3.7

La Canada High School, La Canada

2006

Experience

Bancroft Archival Library: On campus at University of California, Berkeley

Dates of work: September 2009- June 2011

Manager: Lark Ashford, Phone: 510-***-****

Pay: $12.00/Hr

Pictorial Department- Organized and sleeved fragile and aging negatives and works of art.

Constant research of newly discovered items, their relevance and historical significance

Rebinding books, and preserving texts of different forms.

Translating texts from the Spanish Language to English, and organizing them accordingly

Nanny: Culver City, California

Dates of work: June 2008 – June 2009

Manager: Naomi King

Pay: $400/Wk

Lived 4 days a week with a family: Single-mother, two children (at the time) age 3 and 7.

Responsible for transportation, cooking, and tutoring in Math, English, and History.

Beth Hansen: Construction/Architecture Firm, Pasadena, California

Dates of work: January 2004- march 2008

Manager: Beth Hansen

Pay: $14.00/Hr

Receptionist/File Clerk/On site file delivery

Customer service, organizing and creating folders/binders/materials, constant retrieval and organization of documents

Ran errands for everyone in the office, went to different sites and performed different duties as assigned

Speaking with customers in Farsi when necessary

Volunteering:

Huntington Memorial Hospital On and off from September 2003-Fall 2009

Essentially fulfilled the tasks of a Candy Striper

Overall I fulfilled 400 hours of community service as part of their volunteering crew

Activities

Model United Nations at University of California, Berkeley

I was a delegate for over 13 countries, went to 8 nation competitions in Berkeley, Las Vegas, Atlanta, New Orleans, New York (at the United Nations headquarters), Anaheim, Columbia University, and Pasadena.

I won 9 awards- 4 for Outstanding Research, 5 for Outstanding Delegate.

I was Vice-President for 2 years and learned leadership skills and practiced discipline

Bancroft Library

As an employee of the Pictorial department I was offered several opportunities to volunteer at amazing art exhibits, and ushered at important ceremonies honoring specific individuals who had made notable strides in the realm of the arts.

Skills

Fluent in speaking, reading, and writing Spanish

Fluent in speaking, reading, and writing Farsi

Well read/excellent writer

Attention to detail

Extremely fast learner

Computer proficient

Typing speed: 124 words per minute

Fast reader, able to process information quickly

Always up to pace with business/corporate news

Cooperative with others

Appreciative of the privilege of being part of a team

Customer Service

Innovative in ways of helping others

Placing my representation of the company I work for as priority

Respecting those around me

Focus on the task at hand

Performing 100 percent on any task assigned to me.

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