Senior Operations, Logistics & Warehouse Distribution Manager

Gary L. Wilson

MANAGEMENT QUALIFICATIONS & STRENGTHS

* Operations / Warehouse / Distribution * Strategic Planning / Process Improvement

* Inventory Control / Purchasing / Logistics * Volume Purchasing / Contract Negotiations

* Human Resources / Workforce Development * Team Building / Employee Relations / Diversity

* Safety / Quality / TQM / 5S / Risk Mgmt * Strong Customer / Vendor / Client Relations

PROFESSIONAL EXPERIENCE

Bus. Operations, Warehouse Distribution Manager: Corbin Turf Supply, Greenville SC (May 05 – Feb 09)

• Senior member of $12M+ privately owned company covering SC, GA, NC, TN

• Key Player in driving the organizations Vision, Strategy, Goals and Marketing

• Helped grow company profits to a record level 28% in 20 months ($8.1M to $10.3M)

- Met with and listened to entire company (management & associates) growth ideas

-- Discussed and evaluated existing business tactics, operational procedures and delivery methods

-- Brainstormed innovative ways to enhance operations and generate growth

--- Combined existing knowledge with sensible financial planning to create new strategies

- Managed $20M+ inventory in four Southeast Warehouse locations

-- Interfaced with product manufacturing suppliers; negotiated more profitable contract options for company

-- Monitored inventory turns; introduced new opportunities and resolute JIT/LEAN control measures

-- Examined product acquisition/purchasing—focused energy’s on volume buying discounts and rebates

-- Assessed shipping criterions and costs, LTL carrier rates and existing warehouse contracts and related fees

--- Saved company over $90K in annual salary, benefits and vehicle maintenance fees by shifting various

products and shipping responsibilities to contracted warehouse support

--- Modifications to manufacturer contract netted $480K in annual rebates

--- Renegotiations of shipping/warehousing fees brought a quarterly savings of $20K+

• Created multi-purpose spreadsheets measuring individual and company performance; spreadsheets….

- Assessed sales quotas, analyzed market trends and territory activities

- Revealed strategic insight to investment spending, new business pursuits and objectives

- Provided an analytical overview for growth and purchasing strategies

• Developed Touch-Point sheets to capture vital customer sales visit data/information; sheets…

- Targeted sales objectives and trends, reviewed territory activities and purchase habits

- Excellent management tools to identify sales reps strong and weak areas

-- Helps maximize daily routines to improve (streamline) planning and productivity

• Facilitated teamwork via coaching/empowering associates—openly communicated values, goals and team objectives

• Lead by further developing and growing employee skills to improve individual and company performance

- Motivated associates through process planning and ownership, training and honest performance feedback

- Encouraged dialogue to improve relations—combined personal and organizational goals when/where possible

• Drafted/Communicated policy and procedures; communicated organizational business plans and objectives

• Established compliance actions and scheduled employee training

- Provided recognition—responded to associate needs and suggestions as appropriate

• Consulted with owners/management on organizational planning, salaries, manpower needs & employee development

- Conducted recruitment, screening, interviewing, selection and placement of qualified candidates

Senior Manager-Operations, Logistics and Warehouse Distribution: US Air Force (Retired), Charleston SC, Govt Secret Clearance (Dec 83 – Dec 03)

• 20yrs Directed, Managed, Supervised & Planned War/Peace time Operations and Disaster Preparedness Response

• Managed Operational Logistical Support for 137 world-wide locations (Foreign and Domestic)

• Assigned to HQ AMC/TACC (Tactical Airlift Control Center) as War/Peacetime Strategic Operations Planner

- Supported HQ/TRANSCOM military functional requirements and DOD directed movement packages

- Managed, planned & coordinated mission critical movement of DOD personnel & equipment world-wide

-- Maintained 24hr ready-response for classified/unclassified mission support

-- Planned & coordinated logistical ORI’s/ORE’s support for air/ground movement

• Demonstrated ability to effectively adapt/lead in a fast pace and rapidly changing environment

• Operations, Warehouse Distribution and Safety Manager, Logistics Air Planner, Charleston, SC

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• Re-structured warehouse operations through improved production planning

- Improved operational efficiency while streamlining work-center functions

- Increased production from 3,500 to 15,000 freight-tons moved monthly

- Eliminated 9 manpower positions and decreased materials cycle-times from 72 to under 15 hours

• Rebuilt deteriorating Safety & Risk Management programs, government and corporate compliance programs

- Responsibilities included Safety Oversight for $200M / 700,000 sq ft. Warehouse Facility and a $35M vehicle fleet

- Over 300 exempt, non exempt, union, and non union associates (directly reported on 38 supervisors/personnel)

- Improved program rankings from last place to #1 among 38 organizations within 1ST year

- Reduced accidents/incidents by 82% and cut employee work related ‘loss-time’ injuries 85%

- Saved $70K+ annually in mishap investigations & medical costs, plus thousands of $$ in potential OSHA fines

- Received Superior Performance & Achievement Awards two consecutive years

• Performed numerous accident investigations and prepared detailed reports

• Led OSHA based inspections on Safety training programs, work programs, policies and procedures

- Identified inadequate practices and drafted improved training proposals based on findings

- Developed effective safety communications plans utilizing various multi-media/training methods

- Emphasized responsibility & accountability to all employees, supervisors and key managers

• Corporate Experience—Co-managed off-site school house with 27 Instructors & Ops Manager

• Planned/Coordinated associate training & development programs for 19,500 Active Duty/Reserve personnel; yielded annual cost-savings of $190K conducting in-house training and $140K in training compliance initiatives

• Assisted in development and implementation of supervisory and management training programs

• Assessed, planed and conducted training to support individual, team and program/process development

• Interfaced with Dept of Defense management at all levels to implement positive employee relation strategies

- Work directly with management and supervisors in employee problem solving & disputes resolutions

- Created mentoring work shops to develop employee capabilities & improve performance

- Strong coaching, facilitation and team building skills; mediated employee grievances

• Supervised employee performance, drafted evaluations and prepared recognition/award packages

• Conducted employee development interviews and career counseling

- Focused on setting/attaining measurable goals and combining personal goals with organizational goals

• Conducted employee transfers, exit interviews, recommended appropriate corrective actions and policy revisions

• Creative ability, writing proficiency, good organizer and effective public speaker/trainer

EDUCATION

2002 M.A. Human Resource Management & Development, Webster Univ., St Louis, MO, GPA 3.89

2000 B.S. Workforce Educ. Development & Training, Southern Illinois Univ., Carbondale, IL GPA 4.0 / Deans List

1997 A.S. Transportation Logistics Management & Business Administration, CCAF, Maxwell, AL, GPA 3.87

PROFESSIONAL TRAINING & SKILLS

• Strategic Planning, Operations & Resource Management, Process Development and Improvement, Marketing

• Leadership Management, Employee Evaluation, Counseling and Development

• Diversity/Cross-Cultural Communication & Awareness, Group Dynamics, Team Building, Workplace Violence

• Experienced in MAS90, Crystal Reports, AS400, UPS / FedEx World Ship & Starship

• Computer Solid—20+ years MS Office: Word, Excel, Power-Point, Access, Internet & MS Outlook

• Experienced: Forklifts, material transfer/movement trucks, cranes operations, Platform K-Loaders for loading/unloading trucks, cargo aircraft and rail car

SIGNIFICANT ACHIEVEMENTS

• First recipient AF Air Mobility Command “Crystal Globe Award” for Superior Performance

• Safety Award for Superior Performance & Outstanding Achievement two of four years

• Winner of “Large Terminal of the Year” achievement award by USAF & DOD

• Awarded 3 Meritorious Service Medals in addition to 18 achievement medals/awards

• Twice Awarded SRNCO of the Quarter & JRNCO Officer of the Quarter

PROFESSIONAL ORGANIZATIONS & VOLUNTEER PROGRAMS

Greenville SC: Society for Human Resource Management (GSHRM)

Greenville SC Literacy Program (Association)

Spartanburg—One Stop Career Center

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