Administrative Assistant

Tamika Chatman

*********@****.***

**** *. ********* ****** #***

Mobile: 210-***-****

Fresno, California 93711

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A results-driven office administration assistant with 4+ years of professional experience in fast paced, demanding environments with quantifiable success in general office assistance, clerical duties and complex projects. Respected supporter in team organization; using hard work, due diligence, creativity, and integrity as a model to create a common interest of commitment to a company’s goals and objectives.

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SKILLED PROFICIENCES

• Microsoft Office • Data Compilation •Development Research •Client Needs Assessment •Strategic Planning •Expediting •Training and Development •Logistics • Project Management Assistance •Customer Services Optimization

•Correspondence

•Office Preparation

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EDUCATION

TEXAS SOUTHERN UNIVERSITY 08/2010-05/2011

Major- Education

HOUSTON COMMUNITY COLLEGE 08/2007-05/2008

JESSE. H. JONES HIGH SCHOOL, Houston, Texas 05/2006

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HARRIS COUNTY ARCHITECTURE AND ENGINEERING 09/2008 – 07/2011

Records Assistant 09/2008-09/2010

Office Administration Assistant 09/2010-07/2011

• Prepared general correspondences, memorandums, purchase orders and other materials from rough draft, copy, marginal and verbal instruction.

• Assisted customers with finding old files on film

• Maintained all records-keeping procedures without error

• Scheduled daily appointments for Residential/Commercial plan reviewers

• Served as secretary to the assigned supervisor

• Data entry and record keeping

• Processed Commercial and Residential Architecture Site plan area drawings and applications.

• Searched property owner’s information on (HCAD) Harris County Appraisal District.

• Printed daily log sheets for public use

• Checked and reviewed multiple data transcripts for accuracy, completeness and conformity to established standards and procedures.

• Modeled non-discriminatory practices in all activities.

• Answered multi-line switchboard in an efficient and professional manner, processed inquiries, transferred calls; refer to customer complaints and comments to appropriate departments.

• Helped create a paperless system to help company budget

• Receive route, sort and process mail.

• Performed other duties as assigned

TEXAS DEPT. OF CRIMINAL JUSTICE (Joe Kegan State Jail/Pam Lynchner) 08/2006 – 08/2008

Administrative Clerk II

• Prepared and reviewed reports, correspondence, offender folders, cards, and admission summaries; compiled, organized, and tabulated data entry, retrieval, and data searches

• Answered multi-line switchboard in an efficient and professional manner, processed inquiries, transferred calls; refer to customer complaints and comments to appropriate departments.

• Up-kept daily offender count

• Composed daily emails for the Warden, Captain, and Sergeant

• Reviewed and assisted with performance management and improvement tracking systems

• Verified accurate sorting and logging of offender special, legal, and media mail.

• Answered inquiries regarding policies and procedures; assists others in completing forms; and assembles and distributes information

• Performed other duties as assigned

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