Sales Customer Service
Resume:
Christopher M. Spores
Brunswick, Georgia 31525
Phone: 912-***-****
Email: j84twt@r.postjobfree.com
Objective:
To obtain a competitive position in a company that will allow me to gain experience and knowledge while taking pride in my job and growing with the company.
Qualifications:
I’ve had 5+ years customer service experience, one of those years being in management and management training. I’m confident in decisions I make while in the workplace, taking time to weigh options efficiently, knowing I’ve got not only the customer’s best interest at heart, but the company’s as well. I enjoy working with a team or by myself and can do either quite well. I’m loyal, dedicated and hardworking, willing to go the extra mile, even if it isn’t always noticed, to make the company I’m working for shine.
Education:
August 2001 - May 2005
Brunswick High School - Brunswick, Georgia
High School Diploma
August 2007 - May 2008
Scottsdale Culinary Institute - Scottsdale, Arizona
Associates of Occupational Studies in Le Cordon Blue Patisserie and Baking/Culinary Arts/Hospitality
Completed one of two semester before taking a leave of absence for personal reasons.
Work History:
September 2010 - April 2011
Friendly Express - Brunswick, Georgia
Sales Associate - Third Shift
Greeted customers in a friendly manner as they entered, providing fast, efficient service.
Helped customers to use electronic fund transfer machine, located items within store, selected specific items mentioned in sale and rebate offers.
Stocked shelves and cooler, rotating stock to ensure freshness and quality of products and easy customer access. Removed damages and out-of-code merchandise from the shelves.
Reviewed price sheet and assisted with marking prices and markdowns on merchandise.
Made coffee and other food items.
Cleaned all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwave, shelves, sweep and mop floors, windows, cooler doors, food service equipment, restrooms, and parking lot to maintain appealing appearance to customers.
July 2009 - March 2010
Old Navy/Gap Inc. - Brunswick, Georgia
Sales Associate
Worked with fellow associates in assisting customers on the sales floor, the fitting room and ringing up their purchases on the cash register.
Met personal goals for opening new Old Navy credit card accounts each month.
Worked alongside other team members in setting up in store displays, marking down merchandise and keeping the sales floor clean throughout the day.
July 2008 - February 2009
The Shoe Dept. - Brunswick, Georgia
Assistant Manager
Assisted in managing various aspects of the store including, but not limited to: supervising and working with sales associates in assisting customers on the sales floor, properly sizing customers for shoes, recommending the appropriate footwear and accessories, to finally ringing their purchases up on the cash register.
Worked anywhere from 40-50 hours a week, routinely working two 12-14 hour shifts each week.
Trained new associates and worked alongside them until they were comfortable with our product knowledge and sales floor etiquette and technique.
Handled refunds and exchanges, as well as marking down or writing off damaged or defective merchandise.
Managed the unloading of stock weekly from opening and checking in the new merchandise, to running it out on the sales floor.
Responsible for monthly changes in store displays, posters and window signage .
Responsible for counting down all monies (Cash, Credit/Debit and Personal Checks) at the end of each night, making sure the store accounts were balanced and the profits were deposited nightly.
August 2007- April 2008
Scottsdale Southwest/Salon Enterprise - Scottsdale, Arizona
Sales Associate
Worked with fellow associates in assisting customers on the sales floor and ringing up their final purchases on the cash register.
Unloaded, checked in and refilled new stock daily.
November 2005 - August 2007
The Shoe Dept. - Brunswick, Georgia
Sales Associate
Worked with fellow associates on the sales floor: properly sizing customers for shoes, recommending the appropriate footwear and accessories, to finally ringing their purchases up on the cash register.
Assisted the management with unloading stock from the company truck weekly, opening and checking in the merchandise, as well as keeping up store displays sales floor clean.
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