Manager Human Resource
Resume:
Philip D. Lenz
Sparta, KY ***86
Experience
Frisch’s Restaurants, Inc.
Human Resource Manager
Cincinnati, OH
Manage all Human Resource duties for approximately 2200 associates and 120 managers for 35 independent locations in a 5 state region
Source, screen, interview, test, track candidate data and select qualified management applicant in collaboration with Operations Management
Maintain appropriate management staffing level percentages based upon current management forecast and turnover
Analyze market data, trends, competitor activity and turnover in order to develop proactive recruitment strategies
Design, develop and execute market wide outreach programs including job fairs, employment agency contacts, internet sourcing, college recruiting, effective advertisement, referral plans and other programs to create a constant flow of qualified candidates
Working with Operations Management and Corporate Training and Development to analyze the Regions’ employee development requirement
Source, organize and administer training programs as necessary to optimize employee effectiveness
Provide employee relations to entire brand
Proactively be involved in coaching, counseling and disciplinary matter in order to improve retention and development and avoid labor relation issues
Investigated human resource issues in compliance with company standards focusing on accuracy, thoroughness and confidentiality
Create, maintain and distribute HR reports to support operations and as HR performance indicates
Facilitated classroom training sessions focused on adult learning theories
Ensure Federal and State legal compliance
Tumbleweed Inc.
First Assistant Manager
2008-2011
Louisville, KY
Responsible for the Profit & Loss statement of a $2M operation
Establish sales goals and build plans to achieve reported goals
Prepare for and provide opportunities for associate advancement and development
Recruit and supervise proper staffing levels of 65 associates
Assign associate responsibilities and maintain job descriptions
Supervise ongoing management and associate training
Complete and administer yearly merit reviews with all direct reports
Ensure proper ordering pars and monitor efficient inventory levels
Build local store marketing budgets
Assist in several corporation promotions
Built positive company image in community
JOB News USA
Major Accounts Manager
2008-2008
Louisville, KY
Marketed recruitment solutions to local and national corporations
Ensured effectiveness of advertising campaigns
Tracking of advertising response rate
Formulated return on investment reports
Completed cost per lead analysis
Drove sales of product lines; Website subscriptions, Print advertising, TV & Radio commercials and Job fairs
Ensured satisfaction of clients
The Steak ‘n Shake Company
Human Resource Manager
2002 – 2008
Louisville, KY
Managed all Human Resource duties for approximately 600 associates & 65 Managers for 14 independent locations
Multi-state recruitment of all management positions
Source, screen, interview, test, track candidate data and select qualified management applicant in collaboration with Operations Management
Supervised and evaluated restaurant alignment on staffing policies for hourly associates every quarter
Developed, modified and facilitated field and classroom training sessions focused on adult learning theories
Incorporated a dual approach, field and classroom training, to ensure retention of material and standard operating procedures
Investigated human resource issues in compliance with company standards focusing on accuracy, thoroughness and confidentiality
Contributor to Turnover Reduction Toolkit Program and company-wide rollout
Manager of Safety and Sanitation Compliance Program
Lead Assurance Auditor
State and federal legal compliance
Education
University of Kentucky
Bachelor of Arts – Psychology
Lexington, KY
Emphasis in Industrial and Organizational Psychology
Member of Psi Chi National Honor Society
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