Supervisor Security Officer
Resume:
Malcolm Williams
Long Island City, NY 11101
Cell: 917-***-****
Email: *********@***.***
SUMMARY OF QUALIFICATIONS:
Class BPS New York State Driver's license
Certified through American Red Cross as an adult and infant CPR
Four years of supervisor experience
Work well in high pressure environment
EDUCATION:
St. Francis College, Brooklyn, NY
Bachelor of Science in Independent Studies, June 2003
EXPERIENCE:
Forte Security New York, NY
Security Officer September 2001 – Present
Scan and searched guest attending special events.
Patrol grounds of facility to ensure safety for all guests.
Check identification of persons entering premises.
Resolved conflict in a calm, logical and professional manner.
Atlantic Para transit MTA Access -A-Ride Maspeth, NY
Dispatcher June 2003 - February 2011
Supervisor thirty drivers and their routes and made necessary adjustments to schedule.
Analyze and resolve scheduling issues.
Schedule and dispatch workers, drivers and ensured drivers followed schedule.
Arrange for necessary repairs to restore service and schedules.
Relay work orders, messages, and information to or from drivers, supervisors, and field inspectors using telephones and two-way radios.
Driver August 1999 - May 2003
Transported the elderly and disabled to various locations throughout the New York City area.
Picked up and dropped off passengers as per transit prescheduled manifest.
Reported any problems, delays or accidents to dispatcher.
Atlantic Moving, Inc. Long Island City, NY
Driver/ Supervisor April 1995 to July 1999
Supervised a team of 8 and ensured all deliveries were performed in a timely and professional manner.
Maintained a record of workers hours and relayed information to payroll.
Sold insurance coverage to clients moving valuable furniture or other items.
Explained contract terms and obtained necessary signatures to authorize move.
Collected contract amount due and got remaining necessary signatures at the end of job.
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