Customer Service High School

Sara Vandergriff

**** ***** **** ****** *****: 281-***-****

Katy, TX 77449 Cell: 832-***-****

****.***********@*****.***

Career Overview

Organized, driven, and reliable professional with motivation to perform beyond expectations.

Skill Highlights

• Meet deadline • Microsoft Office skills

• Knowledgable in customer relations • Attention to detail

• 70 wpm

Core Accomplishments

Customer Service

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

Gap Outlet March 2011 to Current

Sales associate

Cypress, TX

• Excelled in providing excellent customer service

• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards

• Correctly pull product needed for displays

Copenhaver family November 2007 to December 2010

Nanny

Katy, TX

• Implementing daily routines

• undertaking appropriate outdoor, educational, and creative activities with the children

• preparing meals and snacks

Ann Taylor November 2005 to November 2007

Desk associate

Houston, TX

• Process register transactions effeciently and accurately

• Order and have items shipped to customer address

• Answer phones

Education

Bradford School of Business 2004

Business Administration Technology

Certificate

Houston, TX, USA

• Courses include Keyboarding, Business Mathematics and Report Writing

• Certified in Microsoft Excel, Word, Powerpoint

Mayde Creek high school 2003

Diploma

Katy, TX, USA

• Took necessary course work to receive HS Diploma

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