Objective
To contribute to an organization who can utilize a young professional who offers strong organizational and multi-task skills as well as office administration and the management of people and operations.
Computer Competent
Demonstrated ability using PowerPoint, Microsoft Word, Internet Applications and Research, Microsoft Excel.
Education
Fayetteville State University, Fayetteville, North Carolina (2004)
Bachelor of Science in Criminal Justice with minor in Public Administration
Pine Forest Senior High School, Fayetteville, North Carolina (2000)
Professional Experience
April 2005-Present, Fayetteville Technical Community College, Fayetteville, North Carolina
Basic Skills Program-Instructor-English as a Secondary Language
•Teach real life English skills to adults from numerous different countries.
•Interview students to establish what goals they want to achieve.
•Ensures all goals are executed upon dismissal of current level.
•Conducts detail lesson plans on spreadsheets for day to day operations.
•Accurately completes appropriate documentation as required by the Basic Skills Program.
•Refer students to outside agencies as needed.
•Responsible for gathering and compiling data in each students file.
•Review, assess and analyze each student on current ESL curriculum.
•Maintains confidentiality of all records on each student.
September 2004-November 2006, Consumer Education Services Incorporated
Personal Financial Counselor-Team Leader
•Offered support and advise to help numerous clients chart a course to a healthy financial future.
•Determined and re-determined eligibility for clients on the debt free program.
•Interviewed each client to ensure debt free program was a good fit.
•Understood and executed all rules, policies and procedures.
•Verified all information gathered was précised.
•Maintained the clients’ record and made changes to the record as necessary.
•Worked with creditors to restructure debt into a single reduced monthly payment, negotiated reduced interest rates, reduced late fees and stopped collection calls.
•Provided each client with debt management educational guides.
November 2000-July 2004, Marshall’s, Fayetteville, North Carolina
Sales Associate/Cashier
•Responsible for verifying shipment and pricing new merchandise.
•Assisted in maintaining proper store appearance and standards by cleaning, vacuuming and straightening merchandise.
•Focused on servicing multiple customers for maximize sales.
•Processed customer purchases quickly and accurately at the point of sale.
•Prioritized tasks to be accomplished within required timeframe.
•Handled women’s, junior’s, lingerie and accessories departments.