Customer Service Sales
Resume:
Glory Ann Acevedo
Miami Fl, 33130
********.*******@*****.***
Objective
To secure a position in an established organization where I can use my experience and education to make a positive contribution to the institution.
Education
2009 – Present Masters Program in Psychology, Mental Health & Sciences
Carlos Albizu University, Miami, Fl
2009 B.S. Social Sciences, Minor in General Psychology
University of Puerto Rico, San Juan, PR
2004 High School Graduation
Academia Cristo de los Milagros, Caguas, PR
Experience
March 10- Present VOLUNTEER, Miami Children Hospital Coral Gables, Fl
• Work at the Psyche department.
• Assisted to perform dorm rounds.
• Help kids and adolescents to complete their assignments during the school hours
• With the help of clinicians, watch kids they are fulfilling their commitment as good patients from the hospital and as volunteer, motivate them to behave in a good way and help them to progress in any impediment they could have either physically or emotionally.
• Help clinicians with some duties as monitoring the patients they are using the tools from the unit in a correctly way, they are getting the right amount of meals, and watch they are behaving well in the group counseling sessions.
January10- February 11 SECRETARY, Key Biscayne Services Key Biscayne, FL
• Arranged and confirmed appointments with clients. Moreover look up for clients interested in services and maintenance of houses and apartments offered.
• Prepared and edited invoice for clients.
• Prepared and managed documents and made report summaries of all the monthly sales.
• Greeted clients by the phone and explained them the services offered.
May 08 – May 09 OWNER’S ASSSITANT Fashion Fitness Store, San Juan, PR
• Experienced being the owner’s personal assistant.
• Worked first-hand as a customer service manager.
• Organized and participated in trend shows.
• In charge of all the duties of the store and merchandise, created sales strategies and promoted them to increase sales.
• Utilized cash handling skills and responsibility while keeping track of all sales.
Summer 2007 PROMOTER Team Work Promotions San Juan, PR
• Making approaches personally to offer different types of products during convention activities.
• Successfully kept an organized office by remaining on top of all responsibilities. including customer service calls and visits, appointments, and company events.
Extracurricular Activities
2004-2009 Jornada Estudiantil
• Member of psychology organization
Skills
• Fully Bilingual in English and Spanish
• Microsoft Word, Excel, PowerPoint
• Detail oriented
• Multitasking and Organization skills
• Reliability time and management
• Experience in multicultural environments
References
Available upon requested
Contact this candidate