Administrative Assistant Management
Resume:
Jeanette K. Ham
*******@*****.***
Mobile: 910-***-****
Education
Methodist College Fayetteville, NC
**** ******** ** **** ******: Business and Accounting
Public Speaking, Marketing and Advertising
Corporate Finance
Business Management
Business Economics and Government
Additional Credentials:
Certificated in Education Medical Administration
Certified Security Officer (Security Captain)
OSHA Accredited
Key Skills
Office Skills: Office Management
Records Management
Database Administration
Spreadsheets/Reports
Event Management
Calendaring
Executive Support Travel Coordination
Project Management
Medical Administration
OSHA Compliance
Computer Skills: MS Word
MS Excel
MS PowerPoint MS Outlook
Experience
St. Jude Children’s Research Hospital
Memphis, Tennessee Administrative Specialist / 2008 – 2010
Handled multifaceted tasks (data entry, filing, records management and billing) as the assistant to the Department of Hematology/Division of Experimental Hematology.
Highlights:
Communicated effectively with multiple departments to establish internal and external networks and relationships to gain support and effectively achieve the results of the department.
Coordinated meetings and travel as needed by Department of Hematology Executives.
Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and screen all correspondence and publications.
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Prepared and reviewed executives’ reports, research documents, a variety of scientific, technical, and/or complex documents including protocols, grant manuscripts, reports and newsletters.
Monitored departmental budget by authorizing financial transactions and reviewing monthly budge reports for accuracy and reported any discrepancies to the supervisor.
Continual development of technology and on the job training sessions, acted as a mentor for new employees, worked with supervisor to assure proper distribution of the workflow.
Handled sensitive and confidential information in a mature manner.
Homeland Security Corporation
Belleville, IL Instructor/Coordinator
Lockheed Martin Training Team / 2002-2007
Travel and Training Transportation Security Administration (TSA) personnel and high ranking federal personnel.
Highlights:
• Provided specialized training for Deck Officers, and Federal Air Marshals.
• Specialized training included security enforcement and anti-terrorism.
• Communicated effectively to multiple ranking personnel to gain support and to effectively achieve the results set by Homeland Security.
• Extensive public speaking
Fargo Stein and Son’s Jewelry Information Systems Director
Wholesale 2000 - 2002
Memphis, TN
Highlights:
• Implementation of Lucent Telephone Systems and computerized information systems
• System knowledge of ACT2000, USPS Interactive Postal Programs including Accu-Mail and Smart Addresser input/output.
• Ensured HAZMAT and OSHA compliance, maintenance and training.
• Procurement and accountability of office supplies.
Ranstad and Peoplemark, Incorporated
Memphis, Tennessee Administrative Assistant/ 1996 – 2006
Accounting and Resource Department
Highlights:
Communicated effectively with multiple departments to establish internal and external networks and relationships to gain support and effectively achieve the results of the company.
Handled sensitive and confidential information in a mature manner.
Provided timely responses from public inquiries.
Responsible for conflict resolution.
Accounts payable and receivable.
Continual development of technology and on the job training sessions, acted as a mentor for new employees.
United States Army
Major (Retired) Officer / 1980 – 2002
Highlights:
Security Officer
Operations Officer
Executive Officer
Adjutant
Completed several tours of active service
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