Administrative/Clerical

Adrienne Michelle Burr

713-***-****

**************@*****.***

QUALIFICATIONS SUMMARY

 Results-oriented team player with excellent problem solving, analytical and time management skills.

 Considered a creative thinker and an extremely organized worker.

 Familiar and comfortable with the latest computer technology that includes Microsoft Access, Microsoft Excel, MicrosoftWord

and Lotus Notes.

 Excellent phone/operator skills.

PROFESSIONAL EXPERIENCE

MESSAGE AMERICA, Houston, TX 06/2007 –02/2010

Switchboard Operator

 Manage phone lines for more than 500 accounts including apartment complexes, doctor’s offices, plumbing and A/C companies, etc.

LSI GRAPHIC SOLUTIONS, PLUS, Houston, TX 08/2005 – 05/2007

Customer Service Representative & Receptionist

 Instrumental in maintaining database for accounting, customer service, inventory and purchasing for multi-million dollar

Valero account.

 Processed and maintained orders for purchasing department.

 Switchboard operator for Chevron/Texaco account.

 Created and maintained multiple spreadsheets for direct distribution to Chevron/Texaco.

 Preformed clerical duties for the Chevron/Texaco team.

 Concurrently assisted in mailroom and at reception desk when needed.

 Awarded Employee of the Month for January 2006.

MESSAGE AMERICA, Houston, TX 01/2005 – 08/2005

Switchboard Operator

 Managed phone lines for more than 500 accounts including apartment complexes, doctor’s offices, plumbing and A/C companies,

etc.

LOWE'S HOME IMPROVEMENT CENTER, Houston, TX 02/2004 – 10/2004

Cashier

 Assisted customers in all departments.

 Responsible for opening and closing out registers.

MANCUSO HARLEY-DAVIDSON, Houston, TX 02/2003 – 10/2003

Sales Representative & Cashier

 Managed catalog and internet merchandise ordering.

 Assisted customers in motor clothes and shoe departments.

 Responsible for opening and closing out registers.

BAG 'N BAGGAGE, Houston, TX 06/2001 – 12/2002

Sales Representative

 Commission based sales in high volume store.

 Processed mail and repair orders.

 Responsible for opening and closing out registers.

BRITAIN'S AUTOMOTIVE CENTRE, Humble, TX 02/2001 - 05/2001

Receptionist (Temporary Position)

 Ordered and picked up auto parts.

 Created and processed invoices.

 Shuttled customers to and from establishment.

 No longer in business.

ECKERD DRUGS, Houston, TX 11/1999 - 10/2000

Pharmacy Cashier

 Assisted pharmacist with daily duties.

 Received and processed prescription refill orders.

 Contacted doctors for refill approvals.

 No longer in business.

FAIRWAY INDEPENDENT MORTGAGE CORPORATION, Houston, TX 05/1999 – 10/1999

Receptionist

 Responsible for setting up and maintaining filing system.

 Maintained spreadsheets.

 Managed switchboard.

 No longer in business.

SGI INTEGRATED GRAPHIC SYSTEMS L.P., Houston, TX 08/1998 – 12/1998

Customer Service Representative (Temporary Position)

 Worked as a liaison with SGI's external partner (Madison Industries, based in California) to manage inventory and shipping on a multi-million dollar project for ARCO Products Company.

 Maintained Lotus and Access Databases for inventory control, reports and field orders.

 SGI was purchased by LSI Graphic Solutions, Plus.

EDUCATION

 1998 St. Pius X High School, Houston, TX

 1999 – 2006 Lone Star (Tomball) Community College, Tomball, TX

REFERENCES AVAILABLE UPON REQUEST

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