Customer Service Manager

Email j6jyvw@r.postjobfree.com

Arlene Amanda Ford- Russell

Objective

To obtain The Knowledge and Skills and help customers with there wants and needs. To obtain a position where I can utilize my experience in an office and Nursing environment, my ability to adapt and learn quickly, and my ability to work well with others. To obtain my knowledge and skills on and entry level basis and To provide professional and quality assistance to individuals, work hard in everything I do as well staying positive and Completing school, so I can graduate and further my career in nursing with a Bachelors in nursing and Health Science. To get a suitable job where I will get an opportunity to enhance my abilities in communication and interpersonal skills.

Education

2003-2006 Boca Ciega High school Gulfport, FL

General Education Graduated- yes Diploma

Aug-October 2006 Pinellas Technical Education Center

St. Petersburg, Fl Certified Nursing Assistant License

2007-Present South University Tampa, Fl

Health Science and Nursing

§ B.S, June 2007-Present

Areas of concentration

Health Science and Nursing

South University – Bachelors in health science and Nursing.

Interests and activities

Pathfinders club youth church group

Languages

English (Basic)

Work experience

2006-2008 Southern Home HealthCare Saint Petersburg, Fl

2007-2008 Westminster Shores(ALF) Saint Petersburg, Fl

2008-2010 Excel Nursing and Rehabilitation Tampa, Fl

2009- Present Office Manager Florida Tru Professionals Tampa, Fl

2010-2011 Robinson Quality Living Services Tampa, Fl

2011-Present Lake Shore Villas Tampa, Fl

Skills

§ Customer Service

§ Written Verbal and Communication

§ Computer skills

§ Customer Service

§ Team- Work

§ Communication

§ CPR and First Aide

§ Microsoft Office Family

§ Filing

§ Answering Phones

§ setting appointments, faxing

§ ADP Certificate

Experience 5-6 years

§ Light Housekeeping and laundry

§ Taking out trash daily

§ Assisting in dressing and bathing

§ Assisting in daily grooming

§ Meal Preparation

§ Escorting to Doctor Appointments.

§ Provide customer service to faculty, staff who need help.

§ setting appointments, faxing,

§ Answering Phones

§ Microsoft

§ Greeting/Maintain Great Presonality

References

Ruth Jones: 561-***-****, Daycare Supervisor

Woondy George-813-***-****

co-worker

Dana Bushell- 727-***-****

Co-worker

Diamond Madrid-813-***-****

Co-worker

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