Sharon Cooper Thomas
P.O. Box *** Shannon, Mississippi 38868 662-***-**** ***********@*****.***
SUMMARY
A self motivated and reliable professional that is resourceful and cost conscious, delivers valuable results and works well in a team environment. A results-focused team player who makes contributions to long-term business success. Hard-working and productive, actively participates with team members to meet established critical deadlines in high stress environment. Possesses excellent communication skills and interfaces easily and comfortably with internal and external customers, developing sound trustworthy relationships. Takes on additional responsibilities and meets new challenges.
A team-builder with the ability to balance independence with productivity to accomplish set goals. Troubleshoots problems while managing various projects simultaneously. Adaptable to the challenging needs within a company. A resourceful manager that adapts to changes in the work environment to meet and exceed corporate goals, customer satisfaction and leads employees and staff. A problem solving team player with a proven track record of delivering outstanding results as well as long-term customer satisfaction.
EXPERIENCE
SUNSHINE MILLS, Tupelo, Mississippi
Supervisor, Team Leader, Assembly Line Worker 2004-2008
As a line worker, operated packaging lines, forklifts, and general housekeeping of the plant. Kept warehouse organized and clean. Operated packaging equipment, operated forklifts and configured automated palletizes. Promoted to Team Leader after eight months and later to Supervisor after four months as a Team Leader. As a supervisor took on additional responsibilities including billing, shipping and receiving, scheduling, approving vacations and sick leave, and discipline employees. Filled in for absent workers. Set up the lines and ensured that orders were completed by the end of shift change. Promoted awareness and developed training for colleagues and new employees. Ensured trucks were unloaded and loaded properly. Calculated production totals and generated reports daily. Conducted safety classes and managed the plant during second shift. Recognized performance excellence or problem behavior and applied appropriate commendations, counseling and informal disciplinary action. Ensured employees worked in a safe manner by wearing appropriate safety/protective equipment in order to prevent on the job injuries. Conducted safety meetings, audits and one-on-one contact on a weekly basis.
Produced the highest quality product according to customer demands.
Responsible for process improvement in order to save costs.
Monitored production to determine if product met quality standards.
Filled out safety reports and audits as required.
Trained and provided coaching, teaching, and mentoring, counseling and feedback to employees.
Established goals and objective for employees.
Trained employees in the next higher level of advancement.
Monitored performance of employees, addressed issues as they occurred.
Promoted teamwork and encouraged unit cohesion amongst employees.
Strived for nothing less than excellence for co-workers, always seeking to improve.
Conducted performance evaluations for all employees on an annual basis providing appropriate feedback when needed.
Ensured proper housekeeping practices were being implemented by employees.
Prepared department for sanitation inspections and tours.
NORTH MISSISSIPPI MEDICAL CENTER, Tupelo, Mississippi
Lab Carrier, 2001-2006 (Concurrent)
Collected capillary, venous and blood specimens from inpatients and outpatients, including outline facilities, assuring correct identity of the patient using aseptic techniques. Performed lab information system related functions such as order entry, log-in and receipt of specimens, retrieval of results and report printing. Gave technical assistance to laboratory sections by centrifugation of specimens, distribution of specimens, specimen retrieval. Operated, troubleshot and monitored appropriate equipment. Provided departmental clerical support as needed. Performed additional duties as assigned.
Technician, Central Sterile Processing (CSP), 1996-2001
Assisted supervisor and/or manager with overseeing decontamination, sterilization, prep and packing, control desk, case picking activities, implementing short-term solutions as needed. Developed and recommended long-term resolutions to the Supervisor and Manager. Assisted with the competencies, orientation and training of all technicians. Complied with established policy, regulatory and safety standards. Assisted the supervisor and performed active and documented quality assurance activities related to departmental activities to ensure positive outcomes in the final product. Supervised and performed customer support/response activities related to surgery or any other related areas. Recommended changes to work processes or systems accordingly to ensure the quality of services provided. Logged patient information and use of instruments by various departments into computer system. Maintained inventory of instruments, trays, and updated instruments in trays in collaboration with OR Team Leaders. Assembled case carts, compiled and wrapped surgical trays and sterilizing instruments.
Housekeeping, 1995-1996
Performed a variety of cleaning tasks to maintain patient rooms, hallways, offices and other assigned areas of the hospital community. Provided good attention to detail and best customer service. Cleaned, vacuumed, dusted patient rooms and common areas of the hospital.
BRYAN’S FOOD, Tupelo, Mississippi
Machine Operator, Assembly Line, 1992-1995
As a line worker, operated packaging lines and equipment in addition to maintaining organization and cleanliness of the plant. Set up assembly lines and ensured orders were completed by the end of the shift. Assisted with training of new employees. Participated in safety classes and training to ensure knowledge of plant policies and procedures. Produced the highest quality product due to customer demand.
BELLWOOD POLICE DEPARTMENT, Bellwood, Illinois
Crossing Guard, 1990-1991
Ensured children safely crossed the roadway at schools or nearby intersections. Assisted with vehicle control to ensure safe traffic flow. Trained to look for suspicious vehicles or persons in the area of the posts and quickly reported anything out of the ordinary.
CHICAGO HOUSING AUTHORITY/CTA, Chicago, Illinois
Security, 1983-1990
Demonstrated values of respect, justice, compassion, stewardship, and excellence to tenants, employees, and visitors. Provided quality service in the performance of work assignments and duties. Maintained established departmental policies and procedures, objectives, improving organization performance program and safety standards. Observed any unusual activity throughout the building and took appropriate measures. Followed applicable local, state and federal security regulations and restrictions. Observed all safety procedures, took corrective measures, and reported all hazardous areas to the appropriate department.
Escorted intruders off property and logged description for future references. Maintained records of all safety and security incidents. Ensured all fire exists were accessible, locked from the outside, and signs were properly lighted. Participated in educational and in-service meetings. Exposed to dangers of assaults/hazards from investigating alarms, emergency or crisis situations and various working conditions. Performed other duties as assigned or requested.
AUSTIN NURSING HOME, Chicago, Illinois
Nurse’s Aide, 1976-1982
Responsible for the daily physical care of all patients assigned by the RN/LPN Charge Nurse. Ensured a safe, clean, and organized environment in which to provide patient care. Worked under the direction of a licensed LPN/RN. Assisted patient with ADL’s including bathing, dressing, feeding, and oral care while encouraging self care. Recorded vital signs and weight.
EDUCATION
AUSTIN HIGH SCHOOL, Chicago, Illinois
H. S. Diploma, 1975
ADDITIONAL TRAINING
SUNSHINE MILLS, Tupelo, Mississippi, CPR Training for Infants and Adults, 2008
NORTH MISSISSIPPI MEDICAL, Tupelo, Mississippi, In-house Training for Central Sterile Processing, 1999
AUSTIN CAREER CENTER, Chicago, Illinois, File Clerk Certification, 1976
TRIAD SECURITY, Chicago, Illinois, Certificate in Armed Security, 1970
COMPUTER SKILLS
Basic Microsoft Office Skills
Ross Computer System, Sunshine Mills