Senior IT Executive, Program/Project Manager

Alan Butler, PMP

Senior Information Technology Executive – Program & Project Management

An expert in the design, delivery, maintenance and operations of cost-effective, high-performance software applications, information technology infrastructures and systems integrations to address complex business problems; offering extensive qualifications and experience in all facets of IT leadership, systems management and planning, client relationship maturity, project and personnel management for information systems implementations and large-scale IT installations and operations. Talent for making rapid assessments of diverse situational challenges and then developing and leading resultant action plans. Strong background in public utilities, commercial industry, healthcare, and the national transportation complex (DOT, NHSTA, FAA, FMCSA, FHWA, Haz-Mat) with a proven ability to build and manage creative, focused and highly-energized staffs and teams.

Core Competencies:

● Project Management Methodologies ● Business Process Re-engineering

● Technology Architecture and Integration ● Change Management & Quality Improvement

● IT Applications and Infrastructure Implementation ● Forecasting, Budgeting and Cost Control

● Procurement and Contract Management ● Earned Value Management and ROI

● Staff/Team Management and Development ● Information Systems Security Planning

Experience:

CNSI, Augusta, ME, and Rockville, MD July 2006 – Present

Project Manager and Manager of Operations July 2008 - Present

Has Operations and Maintenance management of the State of Maine’s Medicaid Management Information System (MMIS) and supporting IT infrastructure; led the MeCMS project to SEI CMMI-DEV maturity level 2 rating. CNSI’s on-site liaison between the customer’s business units and CNSI’s on- and off-site software development, IT engineering, configuration management and quality assurance teams and manages CNSI’s computer operations and maintenance contracts with the State of Maine. Is a member of the Integrated Project Management Office and on-site Project Leadership Team; leads, directs, and manages CNSI’s on- and off-site work force in successfully accomplishing all assigned initiatives, tasks and activities.

Deputy Project Manager/Quality Assurance Release Manager July 2006 – June 2008

Had oversight for the State of Maine’s MMIS functional releases and primary management responsibility for customer change request requirements and project schedules, issues, risks and cost. Management member of the leadership team that transformed the project from an environment of adverse functional and communication issues to one where nearly all major functional issues were resolved and excellent client communications were restored and maintained through the implementation of and strict adherence to sound project management principles, systems development life cycle methodologies, quality assurance measures, and service management standards. As interim Project Manager, managed the pre-deployment activities and developed and implemented the project management plan, project work scope, WBS, project schedule, project planning, management and controls policies and procedures, subcontracting plan, and staff recruiting plan for the South Dakota Medicaid Management Information System SD-MEDX.

Penobscot Bay Media, LLC, Camden, ME March 2005 – July 2006

Senior Program Manager/Practice Manager

Responsible for definition, planning, management and implementation of strategic business enterprise projects across various functional areas including database development, distance learning and Web-enabled application systems. As Practice Manager, oversight of strategic information systems security planning and business development in expanding business growth for assigned federal clients.

Consultant/Program Manager, Harvard, MA & Rockland, ME May 2003 – March 2005

As Program Manager for Catapult Technology, Ltd, Bethesda, MD

Responsible for staff development, client relationship stewardship and project portfolio management to include Executive Office of the President of the United States, U.S. Patent and Trade Office, Social Security Administration and Federal Department of Transportation.

As Director of Systems Integration for WT Chen & Co, Inc. (PEI3 Group), Maynard, MA

Responsible for strategic planning to include implementation of federal government information systems integration, Federal Enterprise Architecture, Capital Planning and Investment Control, and large-scale information technology operations and services implementing the tenets of The Information Technology Infrastructure Library (ITIL).

As Acting Quality Manager, Tibbett’s Industries, Inc., Camden, ME

Responsible for and had oversight of this micro-electronics manufacturing firm’s Quality Program as well as corporate efforts toward ISO 9001/2000 certification.

WT Chen & Company, Inc., Cambridge, MA & Maynard, MA September 1997 – May 2003

Senior Manager, Computer Operations & Systems Planning

Responsible for management and operations of the Data Center, the extensive networking infrastructure, and the Information Systems Security function at the Federal Department of Transportation’s Volpe National Transportation Systems Center. In charge of cultivating the client relationship with senior IT decision makers to ensure that mission critical business and information technology goals were achieved. Oversight for $3.1m annual labor budget (over 32 senior technical staff; upwards of 60 staff during surges) and $7m annual equipment budget; overall accountability for the Volpe Center’s data center IT acquisition and systems planning/integration strategies and was a member of WT Chen & Co.’s Executive Management Board.

Maine Yankee, Wiscasset, ME December 1984 – September 1997

Computer Services Section Head September 1994 – September 1997

Senior corporate director for all computer services, information management systems and the IT infrastructure for this $380 million nuclear power utility. Had oversight and accountability for $2.6m annual labor budget and $5+ million annual operating and capital budget. Held a permanent seat on Maine Yankee’s Plant Operations and Review Committee, and was responsible for the entire Computer Services staff inclusive of task assignments, recruiting/hiring, and department goals and objectives.

Project Manager/Senior Systems Analyst December 1984 – September 1994

Was acting team administrator and working committee Chairman for large, integrated computer software and database systems. Responsible for the management of subcontractor personnel, work schedules and budgets for on-site computer programming and engineering staffs and served as Maine Yankee’s technical liaison to the Northeast Energy Alliance.

Siemens/Nixdorf, Burlington, MA September 1983 – December 1984

Senior Software Quality Assurance Engineer

Had overall leadership and oversight responsibilities for the design and implementation of plans and testing procedures, as well as directed personnel, for the purpose of quality assurance (i.e., policy and procedures) and quality control (i.e., testing and measurements) of computer operating systems.

Yankee Atomic Electric Company, Framingham, MA January 1978 – September 1983

As Acting Manager, Operations & User Services September 1982 – September 1983

Managed, directed and coordinated the activities of IT technologists and personnel engaged in data center computer operations and user services hotline support.

As Senior Programmer/Analyst January 1978 – September 1982

Designed and implemented computer programs and authored systems documentation and training programs.

Education/Training/Certifications:

• Project Management Professional Certification (PMP #481329), Project Management Institute (PMI), Bangor, ME, 2007

• Total Quality Improvement, Entergy Corporation, Wiscasset, ME, 1996

• Team Development Training, Kiev Center for Professional Development, Damariscotta, ME, 1994

• Leadership Development, University of Maine Center for Continuing Education, Portland, ME, 1994

• Franklin Covey: The Seven Habits of Highly Effective People, Brunswick, ME, 1993

• Interdisciplinary Training, Margaret Chase Smith Center for Public Policy, Orono, ME, 1992

• Certificate of Data Processing (CDP – 2-year degree equivalent), Central New England College, Worcester, MA, 1982

• Computer Programming and Liberal Arts Courses, University of Southern Maine, Portland and Brunswick, ME 1975-1977

Methodologies/Technologies:

• Project Management Methodologies:

o Project Management Institute’s Project Management Body of Knowledge (PMBOK including the 9 knowledge areas and 5 process groups)

o Software Engineering Institute (Carnegie Mellon) Capability Maturity Model Integration (CMMI)

o Ten-Step (managing “work” as “a project” with 10 discrete, interrelated steps)

o Adaptive Project Framework (client-focus with variable scope adjusted by iterations; major focus of project implementation and success is major business value and impact)

• Project Management Systems and PMIS: Microsoft Project, Autotask, As-One, Primavera

• Service Management: The Information Technology Infrastructure Library (ITIL)

• SDLC: Waterfall, Iterative (Agile and Rational Unified Process), Incremental, Spiral, JAD (joint application design), RAD (rapid design rapid prototyping)

• Hardware: Sun Microsystems, Hewlett-Packard (HP), Dell, SGI, IBM

• Operating Systems: UNIX (Sun Solaris, HP-UX, SGI IRIX, AIX), Linux, Windows 2003/2007

• Wide Area Network: Verizon, Global Crossing, Level 3

• Local Area Network: Cisco, 3Com, Cabletron

• Storage: EMC2, HP StorageWorks and Enterprise Storage Array, Network Appliance NetApp Filers, Symantec Veritas Storage Foundation, StorageTek

• Security: Symantec/Norton, McAfee, Computer Associates, Internet Security Systems (ISS), Nessus

• DBMS/Client-Server: Oracle, Microsoft SQL-server, Ingres, OSIsoft, PowerBuilder

• Internet/Intranet/Extranet/Middleware: Oracle iAS, Microsoft (IIS, .NET and ASP.NET), Apache, Adobe (Flash, Dreamweaver and Cold Fusion), Java (J2SE, J2EE, JavaASP, JavaBeans and JBoss), BEA/Oracle WebLogics, IBM WebSphere, IBI WebFocus, WebTrends Inc. (WebTrends Score, Analytics and Visitor Intelligence7)

• Business Intelligence: Oracle (EPM and 9i Reports), Cognos, IBI Focus, Crystal Reports

• Document Management: IDI BASIS/plus, Documentum, Verity Inc., Identitech FYI (a.k.a. eiStream/ G360 Records Manager)

Accomplishments:

• Awarded CNSI “Manager/Team of the Month” for accomplishments and work ethic (January 2011)

• Awarded CNSI “Employee of the Month” for leadership and quality of work (June 2010)

• Information Systems Security Requirements for Federal GIS Initiatives (February 2006; ESRI; 1042)

• Authored draft Information Management Strategic Plan, Model Policy Manual for the ArRiyadh Development Authority (ADA), Riyadh City, Saudi Arabia (January 2006)

• Project Manager for e-learning database management courseware system (i.e., content management, lesson development and web-enablement) for a 10,000 member certification agency

• Performed Information Systems Security certification and accreditation (C&A) for the Federal Aviation Administration’s International Office (Brussels, Belgium) on a sub-contract to the Volpe Center; cited in John A. Volpe National Transportation Systems Center “Points of Pride” (Fiscal Year 2005; page 13; DOT Strategic Goal Global Connectivity)

• Authored white paper “ITIL-Managing Service for Success” (published/copyright PEI3 Group 2004)

• Received “Volpe Center Annual Team Award” for contributing on new Procurement System (2001)

• Led the infrastructure implementation for a large-scale, web-enabled database system for the Federal Motor Carrier Safety Administration (FMCSA); recognized as “The Best Example of E-commerce in the US Government” by the President’s Management Council

• Nominated as “Maine Yankee of the Year” for providing IT capability to track and trend equipment failures, integrate work with people/parts/tools and decrease maintenance labor costs (1991)

• Project Manager for the successful implementation of multi-million dollar company-wide plant facilities maintenance, stores/inventory, purchasing, and accounts payable database computer system

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