Customer Service Physician Assistant

Doloresse Cham

** **** ******, **** ********, New York 11733

*************@*****.***

516-***-****

EDUCATION

-Stony Brook University: Stony Brook, New York (August 2011-present)

Bachelor’s in Health Sciences/Biology

• Pre- P.A.(Physician Assistant) Club (January 2011-present)

• ASU-African Student Union (September 2011-present)

• Haitian Student Organization (September 2011-present)

-Nassau Community College: Garden City, New York (September 2009-May 2011)

Associate’s in Biology- Concentration on Healthcare

• Biology Club (January 2010-May 2011)

• Make A Difference Club (January 2010-May 2011)

• Haitian Club (January 2010-May 2011)

• Dean’s List- (January 2010-May 2011)

-Westbury High School: Old Westbury, New York (September 2005-June 2009)

• American Red Cross Club (September 2007-June 2009)

Secretary/Data Entry-Maintaining Members & Transaction Records

• Student Council (September 2007-June 2009)

• Empowering Kids: Elementary School Volunteer (September 2007-June 2009)

• Howard Hughes Biomedical Summer Program at Stony Brook (June 2008-August 2008)

EMPLOYMENT

• Proactiv- Data Entry/Sales Associate (November 2011-present)

- Utilizing the cash register to make transactions

- Assisting customers by answering questions & providing customer service

- Stocking and maintaining merchandise

- Answering phones

- Keeping work area neat and clean

• Concept One- Sales Associate (July 2011-November 2011)

- Answering phones

- Utilizing the cash register to make transactions

- Assisting customers by answering questions & providing customer service

- Handling and Maintaining store merchandise

- Keeping work area neat and clean

• Boston Market- Server/Cashier (September 2008-April 2011)

- Serve the customers

- Keep serving area and dining area clean

- Keep containers, plates, utensils stocked up

- Retrieve trays from dining area to clean and return

- Utilizing the cash register to make transactions and answering phones

• McCoy Center- Receptionist/Group Leader (February 2009-July 2009)

- Supervising and assisting school aged children with homework help/tutoring

- Creating and conducting educational and leisure activities for/with children

- Keeping work area tidy and clean

- Providing the students with snacks/drinks

- Answering the phone/door

- Translating and communicating for/with parents

- Maintaining Student Records

OTHER SKILLS

• Computer Literate: Microsoft Word, Excel, Power Point, 60-65 WPM

• Languages: Fluent in Haitian Creole & English, Conversational knowledge of Spanish

REFERENCES

• Melissa Bozza- Lake Grove, NY - 631-***-****- Previous Supervisor

• Emily Hindman- Mount Sinai, NY- 631-***-****-Previous Supervisor

• Fabiola St. Fleur- Deer Park, NY- 516-***-****- Previous Supervisor

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