HR Coordinator/Generalist

Profile

Motivated, personable business professional with masters and college degree. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily adapt to change. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Written Correspondence

General Office Skills Computer Savvy

Customer Service

Scheduling General Bookkeeping

Professional Presentations

Professional Experience

LAUREL RIDGE HEALTH CARE CENTER December 2010 to Present

Human Resources Coordinator

Maintains facility personnel files, insures the timely completion of all required evaluations and paperwork.

Provides administrative support to facility Administrator.

Prepares inter/intra facility communication.

Manage Worker’s Compensation and all other in-house insurance programs (medical, dental, short term disability, life insurance, Boston Mutual, AFLAC, etc.).

Interview/recruit staff for Nursing Department.

Perform new hire orientation.

Maintain all regulatory required logs and records (i.e., FMLA, OSHA, EEOC, CHRO, etc.)

Knowledge about laws and regulations relating to job responsibilities.

Maintain accurate and organized administrative files, records, license verification, and facility policy books.

Coordinate facility events for employees.

Supervises reception personnel.

HEALTH PRODUCTS FOR YOU May 2007 to December 2010

Customer Service Manager

Supervision of five customer service staff for rapidly growing online store.

Author professional correspondence to customers and vendors.

Resolve various customer needs via telephone, email, on-line chat.

Communicate medical usage for various products to customers using layman’s terms to facilitate understanding.

Rapidly learn and master varied computer programs.

WILLIAM RAVEIS REAL ESTATE December 2004 to December 2007

Realtor

Great knowledge of local neighborhoods.

Excellent communication and negotiation skills.

Highly self-motivated.

Outstanding interpersonal and listening skills.

READER’S DIGEST ASSOCIATION October 1990 to June 2000

Research Associate – Market Research

October 1997 to June 2000

Provided support to Market Research management by executing assigned research projects dealing with competitive companies, product lines, and affinities.

Conducted online research, identification and use of other secondary research sources, and graphical presentation of results.

Developed profile of competitors and industries.

Obtained data from local research departments to be used for further analysis by Market Research staff.

Administrative Assistant – Corporate Research

January 1995 to October 1997

Provided administrative and secretarial support to Vice President Corporate Research and Research Directors.

Designed layout and prepared presentations to senior management and Board of Directors.

Prepared internal and external correspondence as well as establish and maintained filing system.

Scheduled meetings and appointments and coordinated travel arrangements.

Organized annual Global Research Meetings.

Administrative Assistant – Corporate Planning

November 1992 to January 1995

Supported Director of New Business Development and Director of Corporate Strategy.

Provided back-up support to Vice President’s assistant.

Formatted and prepared reports and presentations to senior management and Board of Directors.

Tracked invoices for outside consultants.

Developed and maintained unsolicited proposal tracking system as well as analyzed and evaluated unsolicited proposals.

Assessed European media and publishing competitors and entered results into database.

Coordinated travel arrangements.

Established and maintained files and follow-up systems.

Executive Secretary – MIS

October 1990 to November 1992

Worked for Associate Director, Project and Group Managers, and Analysts.

Prepared and typed memos and reports.

Coordinated meetings and scheduled appointments.

Collected and verified analyst’s time sheets for weekly deadline.

Created and maintained vacation database.

WALDENBOOKS October 1989 to July 1990

Human Resources Assistant

Assisted Senior Director, Manager, and Staffing Representatives.

Maintained company employee filing system.

Performed employee payroll changes and updated employee profiles.

Routed resumes and applicants to appropriate staff.

Administered and recruited for temporary staffing program.

Managed employee service award program.

Education

MERCY COLLEGE – DOBBS FERRY, NY

Master of Science Degree, Human Resource Management, 1996

PACE UNIVERSITY – WHITE PLAINS, NY

Bachelor’s of Business Administration in Marketing Management, 1989

Community Involvement

Brownie Troop Leader – September 2005 to June 2010

Assistant Cub Scout Leader – September 2005 to March 2009

SPTO Secretary – September 2006 to June 2008

Religious Formation Instructor Holy Trinity Church – September 2007 to Present

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