Customer Service Sales
Resume:
Crystal Smith
Apt A**
Charleston, SC 29407
***************@*****.***
Skills:
Proficient in MAC & PC systems
Complete Knowledge of Internet Explorer, Microsoft Word, Power Point, Excel and Outlook QuickBooks Pro, Adobe Photoshop
Experience:
Accounting * Big Daddy Drayage * Charleston, S.C. 2011–Current
- Achieving monthly requirements in collections and accounts receivable for over 300 accounts
-Contact businesses to identify barriers preventing payments on disputed invoices via telephone and written correspondence while providing professional customer service in an accurate and timely manner
-Data entry of credit card charges, comdata, payroll deductions and company expenses
Night Auditor * Hampton Inn & Suites * Charleston, S.C. 2009-Current
-Duties of front desk agent such as quotations, negotiations and proposals to new customers and assisting in the development of supply base strategies for the accounting department
-Posting the day's room rate and room tax to each guest folio at the close of business
-Demonstrated ability to follow written instructions and accurately complete written reports
-Typical front desk functions such as check-in, check-out, reservations, responding to guest complaints, coordinating housekeeping requests, and handling any emergencies that may arise
Retail Sales Consultant * AT&T * North Charleston, S.C. 2006-2008
-Educating and engaging customers through product demonstrations
-Understanding customer’s data, entertainment and communication needs while helping them discover how our products meet those needs
-Developed improvement plans and monitor sales progress
-Achieving monthly sales goals
Education:
Bachelor of Science * Charleston Southern University * Charleston, S.C. 2006-2010
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