Customer Service Assistant

Regan Zhang

Cell: 604-***-**** F*** – **** Pnadosy Street • Kelowna, BC V1Y 1R8

Email: ********@*******.***

EXPERIENCE

Customer Service 2005.May – 2007.Aug

Richmond Husky Service, BC

• Serving customers, refueling cars, receiving payments from the customers

• Inventory control, book keeping of stocks and inventories

• Maintain facilities clean and pleasant to all customers

• Dealing with customer complaints and feedback

Heat Treat Assistant 2008.Aug – 2008.Dec

Precision Heat Treat Ltd, Surry, BC

• Receiving products from customers

Loading heavy inventory by forklift

• Pretreatment for products before heat treat

Cleaning products after heat treat

Marine Mechanic Assistant 2009.May – 2009.Aug

Gateway Resources Development Inc., Richmond, BC

• Assist marine mechanic repair engine

• Repairing hull structure

• Resupply inventories

• Communicate with contractors

SKILLS

Certified SolidWorks Associate, certificate ID: C-QJW5GWPCA4.

Familiarity with 3D modelling software , preferably Solid Works, Auto Cad

Excellent communication skill in both Mandarin and English

Quick learner, can learn any required skill in given time period

Can work well individually or as a team member; are willing to work with others

Self-motivated and self-disciplined

Good with numbers and logic; able to solve given problem systematically and logically

Proficient knowledge in programming language such as C++, MATLAB, Maple and HTML

EDUCATION

University of British Columbia 2006.9- present

Bachelor of Applied Science, 3th year

Mechanical

RC Palmer Secondary School 2006.5- 2002.09

Richmond, BC

Graduated with Provincial Scholarship

INTERESTS

Travel Table Tennis, figure skating, 3D animation design, video editing, reading,

Contact this candidate