Manager Sales

Jacob Santana

***** *. ***** **. #****

Scottsdale, AZ 85260

Phone: 602-***-****

E-mail: ************@*****.***

Education/Certifications

ACE Certification, 2004

National Academy of Sports Medicine (Rehabilitation Focus), 2004

Brandman University: Organizational Leadership: In process

Experience

Corrective Exercise Specialist, 1/2009- 7/2011

Lifetime Fitness

Scottsdale, AZ

-Development and implementation of personalized exercise and nutrition programs tailored to individual client needs.

-Performed nutritional assessments, body fat index calculations, strength indexes and flexibility measurements for clients on a monthly basis to ensure that desired goals were being achieved.

-Created, maintained and organized client files regarding general exercise program design and rehabilitative goals.

-Responsible for generating new client leads and maintaining current client satisfaction and retention.

-Developed customer feedback/comment survey to improve overall customer satisfaction and experience

Assistant Fitness Manager, 1/2008- 1/2009

Gold’s Gym

Dallas, TX

-Designed personal exercise programs for targeted injury areas and weightless needs to assist in reaching one’s body composition goals.

-Designation of staff’s action plans to aid in their monthly sales objectives.

-Developed unique and creative marketing campaigns to increase company wide sales goals.

-Monitoring of employee goals and assisting staff in closing of training membership packages to ensure organizational sales goals.

-Assisted general manager in the selection, hiring and training processes of new club staff.

-Responsible for monthly staff schedules.

-Performed all General Fitness Manager duties when required (weekends/vacations).

Cooper Institute of Biomechanics (Internship), 1/2008- 1/2009

Dallas, TX

-Assisted physical therapists to improve various physical injuries and range of motion issues.

-Instructed clients in advanced rehabilitative exercise

-Authored specifically targeted exercise routines dependant on individual client needs.

-Responsible for monitoring and supervising clients in the strength training room.

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