Jessica Torres

** *** ****** •

Shelton, CT *****

Home:203-***-****

QUALIFICATIONS

Administrative Assistant/Data Entry Analyst

OBJECTIVE

Seeking a position to utilize my prior skills and experience, while achieving opportunities for growth and longevity.

PROFESSIONAL & PERSONAL SUMMARY

10 years Administrative Experience

Excellent Communicator

Customer Service

Fast Learner

Self Starter

Dependable

SKILLSETS

Unity, Oracle AR, Contracts, Field Service, Order Management

Peoplesoft HR • Word, Excel, Works

Fluent in English and Spanish

Employee Training

EMPLOYMENT HISTORY

Kelly Services/ Health Net Shelton, CT 2005 – Present (temporary positions)

Hospital Intake Assistant- Data Entry Support.

§ Enter urgent hospital admission authorizations, timely confirmation and entry of OB and newborn discharges from hospitals

§ Maintain a working knowledge of benefit plan descriptions, code authorizations with CPT4 or ICD9 codes as appropriate

Spherion Staffing March 2004 – July 2005

Oracle Data Entry Analyst- Imagistics International, Inc., Trumbull, CT

§ Processed Receipts on Account using the Oracle Receivables module

§ Matched open invoices to receipt records using the Data Loader software

§ Closed Service Request tickets by reviewing associated tasks status lines using the Oracle Field Service module

§ Updated the shipping transaction delivery status lines on sales orders using the query functionality for multiple customers using the Order Management module

§ Verified active contracts by querying booked sales orders using the Contracts module

§ Performed basic Oracle Navigation functions while performing these jobs

Branch Coordinator – Spherion Staffing, Inc., White Plains, NY

§ Managed the on-line application submission process by performing background checks and verifying social security identifications

§ Created and maintained new applicant information using People soft HR software

§ Administered employment testing and communicated results to applicants

§ Responsible for operating the telephone switchboard and ensuring callers receive prompt and courteous attention

§ Scheduled applicant interviews with clients

§ Typing, filing and other general office duties

Natal Auto Repairs/JAR Auto Rentals Nov 1999 – Oct 2001

Completed insurance documentation for automotive damage inspections

Scheduled car rental reservations and processed rental agreements

Processed credit cards for automotive service fees

Operated telephone switchboard

Performed cashier duties

Other responsibilities included typing, filing and other general office duties

Gennaro Properties Nov 1998 – Aug 1999

Assistant Office Manager

Maintained inventories of foreclosed properties for licensed real estate agents

Updated the real estate listings log with future closing dates

Typing, filing and other general office duties

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