Customer Service Real Estate
Resume:
Jodie Olivas
Spring, TX *****
OBJECTIVE:
To obtain a position with growth potential within the company while using my strength and experience of great organization and Customer Service.
STRENGTH & ABILITIES:
17 years of Customer Service
Excellent written and verbal skills
Very quick learner, and eager to improve
Self starter with a “Can Do” attitude
Enjoy rapport building and customer interaction
Able to work in a highly dynamic environment and able to multi-task
Proficient with MS Word, MS Excel, Outlook, Great Plains, Wastrak
Type 65 wpm, Ten Key 13K kph
EMPLOYMENT INFORMATION
SET Environmental Inc. September 2010 - Current
Customer Service
Worked with customers over the phone and email; taking down all the details and preparing job folders for Hazardous/Non Hazardous waste pick ups and Emergency Response spills. Prepared all documentation including profiling the waste and materials, Manifests, Bill of Ladings, Land Disposal Restriction and any necessary placards and labels. Handled major contract customers like Chevron, Shell, City of Houston and Halliburton.
The McClatchy Company / The Fresno Bee March 2006 – August 2010
Advertising Sales Assistant
Handle all billing and ad entry for Automotive Contract Customers advertising needs. Including ad entry, ad processing and customer service for all the advertisers. Answer calls for customer to help them with their billing inquiries and advertising requests. Also handle all of the online advertising billing for the entire newspaper. Generate reports from multiple databases on a regular basis for management. Covered support in various departments, not just the one I was originally hired for. Processed adjustments for multiple departments.
London Properties/Reliance Marketing January 2003 – January 2006
Front Desk Customer Service
Covered the front counter for the Marketing department of a Real Estate Company. Interacted with customers to take their orders for marketing materials and legal paperwork necessary for the buying and selling of real estate. Helped schedule classes for agents while they were getting their real estate license. Worked with various printing machines, cutting machine, shrink wrap and packaging. Also asissted the Office Manager when ever needed.
Fremont Unified School District February 1999 – January 2003
Softball Coach
Coached the JV & Varsity softball team. Handled all the medical releases and licensing to travel and keep the girls elgible to play. Help fundraisers and worked with the community to help advertise and make money for the players. Maintained their school shedules and grades to keep them on track. Kept an open communication with all parents, teachers and students.
EDUCATION AND ACHIEVEMENTS:
Ohlone College Business Administration
Washington High School High School Diploma 1996
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