Telecommunications Manager, Project Manager

Ralph Campitelli

**** ******** ****

Sugar Land, TX 77479

Cell: 713-***-****

Home: 281-***-****

***************@*****.***

CAREER PROFILE

Results oriented IT executive with over 25 years of professional experience in the information technology field including project management, telecommunications management, network operations management, data center and infrastructure build outs, disaster recovery and business continuity design planning, implementation and testing.

AREAS OF EXPERTISE

>IT Project Management

>Process Improvement>Telecommunications Management

>Data Center installation design, build out & support

>Disaster Recovery and Business Continuity design, planning, implementation, and support

>Vendor & Contract Support Negotiations

>Team Leadership and Team Building

>Infrastructure cabling design for internal cabling requirements as well as outside cable plant.

SELECTED ACHIEVEMENTS

>Decreased long distance and WAN circuit costs by nearly 75%, without lowering service levels, by negotiating services with different carriers based upon usage, existent business and future business planning.

>Successfully managed the deployment and installation of Cisco IP telephony allowing for more centralized support, large decrease in costs associated with future office openings, decrease in long distance costs, and more user-friendly service availability.

>Planned and designed a fully redundant fiber ring used to support the network and telecom infrastructure for several buildings. Also responsible for the infrastructure wiring within the buildings used to support WAN, LAN, telecommunications and audio-visual requirements throughout the Antiguan complex.

>Managed the infrastructure cabling, network and telephony installations for local airport terminals over a dozen islands in the Caribbean supporting two airlines.

>Led the teams involved in opening four trading offices, including server room layout, equipment installation and cabling design. Responsible for managing 3rd party equipment vendors related to the project (Etrali turrets, AVAYA S8300, Hoot ‘n Holler, Bloomberg, Thomson One). Managed the office openings, expansions, and relocations of over a dozen U.S. and Caribbean offices in the last four months of 2008.

>Senior team member associated with the planning, design and implementation of an internal disaster recovery/business continuity site and plan, for all Stanford businesses.

>Senior team member responsible for opening and supporting over forty offices, on three different continents using internal employees and local vendors.

PROFESSIONAL EXPERIENCE

Operations Technical Resource Manager

Stanford Financial Group–Houston,TX

September 2008 to March 2009

>Managed project objectives, identifying and utilizing the most economical and efficient procedures for project design and implementation considering all functional and environmental requirements.

>Responsible for cabling infrastructure in any new or existent office based upon architectural drawings, technical requirements, and the best networking and telecommunications solutions for each office.

>Standardized documentation related to the infrastructure drawings and equipment listings related to changes in offices – floor plans, MDF rack layout, WAN/LAN network topology, IP Telephony dial plans, site contact information, mechanical and construction contacts, and naming conventions.

>Responsible for ordering all new voice and data circuits for all offices. Communicated with carriers and worked with local carriers during installation to ensure proper installation standards. Documented all new and existent circuits to ensure proper accounting standards for billing purposes.

>Managed the design infrastructure, implementation and ongoing support of all office data centers.

Telecommunications Manager

Stanford Financial Group–Houston,TX

April 1999 to September 2008

>Managed the telecommunications staff, and 3rd party vendors, where it related to moves, adds and changes to existent telephony infrastructure in all company offices, on the following telecommunications equipment:

-Cisco IP Telephony

-AVAYA S8300 PBXs

-Nortel Option-11C

-Nortel Norstar MICS and CICS

>Responsible for disaster recovery and business continuity, related to corporate telephony and network architecture.

>Responsible for wiring infrastructure within all company offices, world-wide. Worked with architects and local contractors to ensure standardization of cabling terminations, circuit installations, and equipment installations.

>Negotiated WAN and long distance service pricing for discounted rates with multiple carriers including “free” circuit installations, discounted costs related to WAN services, and upwards of 75% discount on long distance services in the U.S. Negotiated with non-U.S. carriers for local and long-distance telephone services, and internet access rates.

>Defined cabling Requirements for Proposals (RFP) for new, relocating and expanding offices, in twelve different countries. Reviewed cabling proposals from cabling vendors negotiating pricing, equipment installation standards, and service level agreements.

>Led the deployment of a Cisco unified communication solution, to replace existent telecommunications equipment.

Telecommunications Engineer (consultant)

Stanford Financial Group–Houston,TX

February 1999 to April 1999

>Managed the cabling infrastructure build-out of new office space in the Houston offices, and other new offices based upon proposal submissions received from multiple cable vendors. Also coordinated the installation of Nortel PBX equipment utilizing Nortel business partners (Nortel Option-11C and Norstar MICS) and provided administrative support remotely.

>Documented all telecommunications circuits for each of Stanford Financial Groups 7 domestic U.S. offices.

>Submitted a report and summary that allowed for Stanford to eliminate approximately $21k of unnecessary monthly telecommunications and network related circuit expenses, by eliminating unnecessary circuitry and negotiating with several carriers for improved pricing based upon services levels and discounts based upon business.

Senior Network Analyst (consultant)

Williams Communications Solutions–Houston,TX

October 1998 to January 1999

>Planned and implemented the elimination of the Southern Regions (30 offices) X.25 access network. Provided users application access through newly installed WAN/LAN architecture. Included ordering and scheduling installation of new circuits and equipment, and deployment of upgraded PC’s and printers to support the new applications, replacing the older “dumb” terminal access architecture.

>Assisted in planning the implementation of the Novell to NT conversions of the remote offices.

Telecommunications Specialist

Comdisco Corporation–Carlstadt,NJ

May 1998 to August 1998

>Planned and provided technical assistance in the Network Control Center during testing activities or during declared disasters to help ensure a successful disaster recovery and/or business continuity test or recovery.

>Installed, maintained, upgraded and repaired customer-owned voice and data communications equipment in the “Hot Sites”.

>Led and coordinated the customers’ setup and pretests of any communications lines utilized during test and “live” scenarios.

>Assisted in the turn-key installation of customer-owned equipment and served as the technical liaison to the customer disaster recovery design and management team during and after testing. Assisted in building overall design and test scenarios.

>Provided documentation for all installations, upgrades, and procedures for testing and supporting the clients during Disaster Recovery/Business Continuity testing and “live” scenarios.

Test Engineer (consultant)

Lucent Technologies–Middletown,NJ

February 1997 to May 1998>Interfaced with customers to schedule, plan, and document their test requirements.

>Provided integration and interoperability testing to Lucent Technologies’ internal and external customers.

>Planned, setup, and implemented changes to working test beds, video, data and voice communications links to Definity and Merlin Legend PBXs. Connectivity included customer-provided equipment, call generators, central office simulators, data scopes, sniffers, and other lab application resources.

>Provided customer conformance testing and measuring of Lucent and other vendor products for performance, stability, reliability, serviceability, and Y2K compliance.

>Tested the integration of these products into customer solutions based upon customer’s requirements.

>Documented multi-phased test results for submission to customers as a complete report with recommendations based upon customers expectations and the completed testing.

Senior Communications Analyst

Paine Webber–Weehawken,NJ January 1996 to February 1997>Monitored and troubleshot all data communication problems arising on the WAN/LAN utilizing CISCO routers, CABLETRON hubs, SYBASE and QUOTRON servers, and AT&T Paradyne 742 multiplexors.

>Coordinated with multiple Tier 1 vendors internal network support personnel to resolve data communication equipment failures and upgrades.

>Coordinated with branch office personnel and the installations group personnel on any upgrades occurring in the remote branch offices.

>Created and revised on-line documentation and diagrams for the network communications department.

Systems Specialist/Operations Analyst

Dow Jones/Telerate–Jersey City,NJ & New York,NYMay 1993 to November 1995

>Responsible for the technical support and planning of the Dow Jones/Telerate Global Network infrastructure.

>Scheduled and installed new software releases and network upgrades. Provided written documentation and troubleshooting information to the Operations and Communications staff members.

>Provided around-the-clock support to all U.S. locations, London, Singapore, and Toronto. This included, but was not limited to, providing technical direction, troubleshooting, repairing and resolving existing problems.

>Followed through on all trouble calls until complete resolution.

>Met with contributing clients to assess their data communication needs.

>Documented network requirements. Worked with other departments to design, setup, and implement these requirements into the network.

>Planned and directed computer integration, network operations projects, and new technology roll-outs.

Assistant Manager

Dow Jones/Telerate–South Brunswick & Jersey City,NJ & New York,NY

January 1991 to May 1993

>Managed the group that monitored and controlled the Dow Jones/Telerate network, including the Telerate Master Complex and Private X.25 (Tymnet) Packet networks. Supervised a staff of 15, worked on yearly departmental budget, conducted annual performance reviews, scheduled project implementation, insured technical integrity of system and network design. Monitored and supervised the implementation of new technologies and issued weekly status reports to management.

>Actively participated as a member of the Project Management team that created and set up an on-line business continuity site for the Dow Jones/Telerate Global Network Operations Department. This included setting up secondary and tertiary communications links between Telerate’s world-wide locations and local data network contributors.

>Hired and trained technical staff members to support and maintain the secondary site.

>Wrote, installed, provided and/or approved all operations procedures to assist in the daily maintenance and integrity of the operations of the network, including the development and the implementation of scripts to automate the daily operational duties.

*Positions held before 1991 are available upon request

EDUCATION

Brookdale Community College,Lincroft,NJ 1985 – 1988

Major: Computer Science

The College of New Jersey (formerly Trenton State College),Trenton,NJ 1981 – 1983

Major: Criminal Justice

Minor: Psychology

Ocean County College,Toms River,NJ 1979 – 1981

Degree Achieved: A.S. Criminal Justice, 1981

REFERENCES-Available Upon Request

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