Project Coordinator, Administrative Coordinator, Executive Assistant

HEATHER K. HALL

PROFESSIONAL EXPERIENCE

Election Source Inc., Grand Rapids, Michigan

Election Specialist - Preparation/Programming, August 2010 – January 2012

Produced official election ballots according to Michigan Ballot Production Standards utilizing various software (Microsoft Office, Visio, Sql Server and Adobe Acrobat) applications. Coded, Design Layout and Proofread said ballots and administered customer service support as needed.

Met tight deadlines while maintaining excellent customer service.

Assisted in the manufacturing of custom election signage.

Created custom email campaigns to help facilitate sales within the company.

Supported the President and Vice President in daily operations to ensure that business runs.

Town Of Sturbridge, Sturbridge, Massachusetts

Assistant Town Clerk, November 2005 – August 2010

Compiles information annually for the yearly Town Census.

Certify signatures on nomination papers and initiative petitions for local, state, and federal ballots.

Record, index and certify all decisions of the Planning Board, Board of Appeals, and the Conservation Commission for Special Permits, Site Plans, Subdivisions and Variances.

Maintain databases relating to births, deaths, marriages, streets, dogs business, variances, census, voters, elections, gas permits, poll locations, fines issued by all departments, town meeting, elected and appointed officials minutes and meetings of various boards.

Administer the oath of office to all elected/appointed officials and provide them with copies of relevant laws.

Provide access to all public records in compliance with State Public Records Laws and corresponding regulations.

Facilitates administrative functions pertaining to local and state elections including ballot preparation, coordination of election officials, absentee ballot administration, and tallying of official results.

Supports Town Clerk with daily functions including voter registration, vital records recording and issuing, plus licenses and permits involving gaming and wildlife permits and licensing of dogs.

Green Valley Montessori School, Southbridge, Massachusetts

Teacher, August 2006 – June 2007

Assisted with the inception of GVMS.

Maintained GVMS Program with the lead teacher according to Montessori standards, philosophy and environment.

Provided for the safety and well being of children within the GVMS.

Created Montessori instructional materials and procedures consistent with individual learning needs and behavior

Collaborated with co-workers, supervisors, and parents to maintain a “partnership” environment.

Coordinated and documented parent-teacher interviews, and ensured retention of documentation. Discussed with lead teacher any special individual concerns of parents and/or children as they arose.

Amcomm Wireless Inc, Sturbridge, Massachusetts

Office Coordinator, November 2004 – March 2005

Assisted in operational and human resource functions in the store to ensure customer and associate satisfaction

Maintained maximum productivity and profitability, and compliance with company procedures.

Mentored, developed, and managed sales associate.

Coordinated the training and development of sales associates.

Managed payroll according to business plan.

Participated in staff recruiting and interviewing process.

Coordinated marketing efforts of the sales staff.

The GAP Inc, Sturbridge, Massachusetts

Associate Manager/Manager, June 2003 – November 2004

Supported the head of store in driving comp sales results.

Assisted in operational and human resources functions in the store to ensure customer and associate satisfaction, maximum productivity and profitability, and compliance with company procedures.

Trains, develop, and manage sales associates, and support the head of store in the training and development of assistant managers.

Manages payroll according to business plan. Monitors maintain and follow company policies and procedures.

Participates in staff recruiting and interviewing process.

ALLTEL Information Systems, Atlanta, Georgia

Project Management Analyst / Business Analyst, January 1998 – July 1998

Served as liaison between clients and development team regarding problems with software applications.

Developed, maintained, and tracked progress of strategic project plans pertaining to the implementation of new billing software for national and global clients including Verizon Wireless (formerly GTE) and Sprint.

Provided client support for primary applications (billing and resource allocation) and assisted with the development, implementation, and maintenance of new and enhanced wireless systems.

Scheduled and assisted in training sessions and other presentations.

Managed small application-related projects and assisted with medium to large projects.

Participated in numerous training courses relating to Project Management and Software Development.

Medaphis Corporation, Atlanta, Georgia

Project Coordinator / Communication Analyst, June 1996 – January 1998

Received, logged and tracked System Change Requests for 29 legacy systems.

Acted as a liaison between the Operation Support and Technology Departments communicating the status of System Change Requests/Change Management.

Supported senior executives including the V.P. of Implementation and the V.P. of Technology, in daily activities such as travel coordination, meeting arrangements and conference calls.

Prepared project schedules and reports for assigned projects according to standard reporting procedures.

Entrusted with matters requiring strict confidentiality regarding due process, mergers and re-organization.

Served as Project Coordinator responsible for maintaining and communicating project status for state of the art electronic imaging software implementation.

Developed and maintained strategic project plans for operational procedures and deployment of imaging software.

Orchestrated, edited, and maintained on-line library of operational and technical policies and procedures.

Assisted in the development of key operating indicators for optimal billing operations.

Macomb College, Clinton Township, Michigan

Student Organization Advisor, September 1994 – October 1995

Supervised up to 25 college organizations with the coordination of new programs, special events, fundraising and problem solving, as well as uphold excellent communication between these organizations.

Created campus newspaper including research for content, layout, type setting, editing, graphic illustration and distribution.

Conducted fundraising, volunteer recruiting, advertising and display activities with over 35 team members for the Names Project Memorial Quilt for display at Macomb College.

Established committees and designed ceremonial décor and set-up for major college events such as Graduation and Senior Olympics.

Developed and introduced passive and active educational programs for a 25,000+-student body population to escalate awareness of common issues within the community.

COMPUTER EXPERIENCE

Hardware Environments: PC, Macintosh, and IBM Mainframe

§ Operating Systems: Windows , MS-DOS, Novell, System 7

§ Software Applications: Microsoft Office Suite; Word, Excel, PowerPoint, Project, Publisher, Outlook, Access, Project Workbench, Aldus PageMaker, Adobe Illustrator 9.0, Clarisworks, WordPerfect, Quattro Pro, Quicken, PeopleSoft, Visio, Clarify, Netscape, Internet Explorer, Quicken, Calendar Creator Plus, ACT!, Quickbooks, SignShop9

ACCOMPLISHMENTS / VOLUNTEER WORK

Recently involved with the local Capital Campaign Committee to raise funds needed to build a new Charlton/Tri-Community Library. Responsible for designing logo and other print media needed.

Awarded first place in the state of Massachusetts for graphic design and content on print media developed for Capital Campaign.

Tiffany Award Winner, Manpower Employment Services, 1996, Company wide award for outstanding job performance.

Member of The Names Project Memorial Quilt Fundraising Team, 1995-1996. Successfully raised significant monies to bring The Names Project Memorial Quilt to Macomb College.

Dean’s List, Macomb College, 1993-1995.

EDUCATION AND TRAINING

Maintained current State Of Massachusetts EEC Teacher Certification.

CPR Certification.

North American Progressive Montessori Teaching Program, Surrey, British Columbia – Montessori Teaching, Certified Montessori Teacher 2.9 – 6 yrs GPA 3.89

Macomb College, Warren Michigan – Organizational School Of Social Work Psychology/Education GPA 3.89

Northwestern Michigan College, Traverse City Michigan – Graphic Art Illustration

Kendall School Of Art and Design – Grand Rapids Michigan – Graphic Art Illustration

Contact this candidate