Customer Service Administrative Assistant

Tammarion S. Newkirk *********@*****.***

**B South 63rd Street Philadelphia, PA 19139 610-***-****

PROFILE: I am interested in any position related to Office Manager, Social Services, Youth, Administrative Assistant, Office/Information Clerk, Receptionist, Customer Service, or Front Desk Clerk.

SKILLS AND ABILITIES

• Provide excellent Customer Service/Office Support

• Proficient using office equipment

• Microsoft Office Applications

• Data Entry/ Word Processing

PROFESSIONAL EXPERIENCE

Delaware County Youth Department - Chester, PA July 2011 to March 2012

Youth Program Administrative Assistant

• Worked as an assistant to the program coordinator along with 3 college interns to help create and monitor 13 youth employment/ training programs in Delaware County

• Greeted program managers, answered calls or checked messages, disbursed packets, collected and organized all Proposals to be reviewed by the program coordinator

• I worked unsupervised and revised or checked all work collected by the interns before processing it

• Created individual accounts in a database, opened or closed out programs and submitted info to the state so we could get the credit for performance and funds to continue or open up new programs

• Submitted applications to the Commonwealth of Pennsylvania for approval or denial

• Collect the participant’s personal information and time sheets for updating purposes. Proofread all info to ensure that all the information as well as hours worked were correct and calculated total hours for each time sheet

Villanova University - Radnor, PA December 2008 to Present

Public Safety Officer

• Monitored the entrance of the Campus Residence Halls while inspecting the residence and visitors for proper identification

• Responsible for performing an interior and exterior tour of the building

• Communicated information to supervisors and other employees via walkie-talkie and provided students with general information, transportation assistance, and the assurance of safety while posted at each residence hall

Delaware County Office of Employment and Training - Upper Darby, PA February 2011 to July 2011

Greeter/Receptionist

• Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations

• Assisted clients with general information such as services and or office location or hours of operation

• Faxed, copied, printed, organized, and filed all work related documents

• Processed unemployment appeal documents by date stamping and mailing the documents to the UC office

• Also register participants for workshops or job fairs, and entered information on all services provided in the office into a computer database

EDUCATION

Temple University School of Social Administration, Philadelphia, PA Presently Enrolled

Concentration

Delaware County Community College, Media, PA September 2007 to July 2008

Administration of Justice (Credits Achieved)

University City High School, Philadelphia, PA

High School Diploma/Pre-Law Major

Contact this candidate