Ms.

SALLY S. HETFIELD

** **** **.

Spencer, MA *****

_____________________________________________________________________________________

Work History

**/** - **/** ****** Retirement Homes, Inc., Worcester, MA

Secretary

• Handling of incoming calls to the executive director’s line; incoming mail to the Colony III site; typing, faxing, copying, e-mails, and Internet research; purchase orders, check requests, and petty cash; board of directors’ correspondence and mailings; updating of various reports and spreadsheets; fill-in reception duties.

08/05 - 11/06 CoWorx Staffing Services, Sturbridge, MA; Snelling Personnel, Worcester, MA

• Full-time temporary assignments.

01/04 - 04/05 Community Healthlink, Inc., Worcester, MA

Administrative Assistant

• Maintenance of the Excel incident data base; correspondence, reports, and forms; meeting minutes.

06/03 - 08/03 Baystate Homes Corporation, Worcester, MA

Branch Administrative Assistant

• Preparation of correspondence, contracts, forms, and invoices; ordering of office supplies; office machine maintenance; telephone- and mail-related duties; providing relevant information to callers.

07/01 - 12/02 Total Communications, Inc., Auburn, MA

Branch Administrative Assistant

• Maintenance of the Excel sales files; correspondence and contracts; ordering of office supplies; office machine maintenance; telephone- and mail-related duties.

11/97 - 04/01 Snelling Personnel, Worcester, MA/Columbia, SC

• Full-time temporary assignments.

11/94 - 08/97 South Carolina School Boards Association, Columbia, SC

Secretary to the Director of Communications

• Handling of incoming calls to the director of communication’s line; final preparation of the SCSBA sample state-wide policy manual; correspondence, reports, and publi-cations; maintenance of several vital data bases; special projects.

04/92 - 10/94 Manpower, Inc., Columbia, SC

• Full-time temporary assignments.

02/82 - 04/92 Norton Company (Saint-Gobain), Worcester, MA

Senior Secretary, Product Engineering

• Final preparation of the national field sales product manual; correspondence, reports, and presentations; handling of a 35-line phone system, approximating 50-75 calls/day.

Skills

Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, Microsoft Excel, WordPerfect, IBM DisplayWrite, Adobe PageMaker, Harvard Graphics, FileMaker Pro, Océ 9400 scanner; national and international travel arrangements, invoicing, order entry, basic insurance administration.

References

David Lucey, Siemens Water Technologies, Inc., Shrewsbury, MA, 508-***-****

Total Communications, Inc., East Hartford, CT, 860-***-****

CoWorx Staffing Services, Sturbridge, MA, 508-***-****

Snelling Personnel, Worcester, MA, 508-***-****

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