Manager Customer Service

T.Jeffery Seriki

*** **** ***** ****** *** # *A New York, NY 10030 Phone: (H) 212-***-**** (C) 917- 514-1380 Email: *************@*****.***

Objective: To attain a position with a growing company where I will be able to utilize my experiences and knowledge in order to advance within the organization.

EXPERIENCE

ELK Hotel New York, NY

Office Assistant

• Prepared reports pertaining to inventory maintenance.

• Maintain client records in order to utilize organized documentation.

• Visitor relations- Greet visitors, lead tours as needed, provided basic information to visitors.

• Responsible for processing maintenance requests for manager and supporting staff.

• Assist with bookkeeping.

• Provide comprehensive secretarial and clerical support.

• Answering telephones and intercoms, taking messages, responding to inquiries.

•

Louis Frey New York, NY 1982-1987

Assistant Manager

• Developed and implemented sales and marketing strategies.

• Analyzed reports to determine inventory control.

• Created blueprints, produced mylars and photocopies.

Albarclo Clothing New York, NY 1979-1982

Retail Manager

• Responsible for bookkeeping, payroll and cost control.

• Supervised and monitored all daily activities including stock inventory.

• Worked directly in negotiating sales with outside vendors/companies.

EDUCATION

Queens College Queens, NY 1984

Political Science

Bachelors of Arts

SKILLS

• Excellent communication and interpersonal skills.

• Self-motivated.

• Able to teach or train others.

• Having strong interpersonal and customer service skills.

References Furnished Upon Request

Contact this candidate