Sales Customer Service

Andrew Y Akatsuka

**** ******* **. ***.#*

Honolulu, HI 96819

Phone: 808-***-****

*.********@*******.***

Objective

A position in customer relations and/or sales agent or retail person for a specialized industry.

Ability Summary

• Excellent interpersonal and communication skills with ability to interact with people of all ages.

• Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints.

• Good physical stamina with ability to stand for extended periods of time. Able to lift 30 pounds on regular basis.

• Remain focused under stress and emergency situations.

• Good multi-tasking skills with ability to meet deadline dates.

• Dedication to total quality service.

Employment History

Warehouse Clerk

02/2011 - Current Labor Ready Aiea, HI

Offloading containers of their food or merchandise, separating similar food or merchandise unto different pallets so that warehouse employees would put them into containers to be shipped out or they'd place them in different areas in the warehouse. I was also responsible to cellophane the food or merchandise (prepping them). Also kept warehouse neat and sanitary by disposing of rubbish or waste materials into a disposal container.

Amusement Park Worker

05/2012 - Current E.K. Fernandez Shows Kapolei, HI

Opening/ closing ferris wheel gondola for patrons to enter and exit ferris wheel. Being also alert for any kinds of horseplay by the riders for their own safety. Also looking out for any kinds of debris or rubbish that would cause trouble for the ride. Looked out for any loose electrical wiring in case the ferris wheel ride needed to be halted.

Amusement Park Attendant

02/2011 - 11/2011 E.K. Fernandez Shows Kapolei, HI

Opening/closing ferris wheel gondola for patrons to enter/exit the ride. Also being alert for any kind of horseplay or inappropriate behavior. Kept area clear of debris or rubbish in order to keep the ride in progress.

Sales Associate

10/1990 - 08/2010 DFS Galleria Waikiki Honolulu, HI

Engaging/greeting customers in a warm, enthusiastic manner. Promoting our sales department with store promotions and specials on discounted high-end merchandise that appeals to their sense of value and worth. Giving customers a reason to purchase more fine quality products. Using a cash register to close the sales transactions and thanking the clients when their done. Also was able to discover the needs and values of many nationalities in my short time of customer service experience for each client.

Telephone Interviewer

10/2001 - 11/2001 Omnitrak Group Inc. Honolulu, HI

Asking information over a telephone for random surveys in Hawaii. Inputtig data onto a computer from answers taken from the random surveys.

Telephone Interviewer

10/2000 - 05/2001 SMS Research and Marketing Honolulu, HI

Asking people information over a telephone about events that were political or having to do with events and activities in Hawaii and the U.S. Inputting data onto a computer from responses taken from Hawaii residents.

Marking Room Stock Clerk

10/1987 - 05/1990 Sears Roebuck and Co. Honolulu, HI

Price tagged store merchandise prior to setting up on display on store floor. Setting up store merchandise for display on sales floor. Prepping store merchandise for shipping to customers homes.

Warehouse Clerk

10/1986 - 11/1986 Shirokiya Honolulu, HI

Transported and kept record of store inventory from warehouse to shipping container. Prepped merchandise and kept record of all inventory prior to delivery to Shirokiya stores warehouse. Kept warehouse safe and sanitary. Priced out merchandise prior to delivery.

Education and Training

Issuing Institution Qualification Course of Study

Honolulu Community College 3 Years of College or a Technical or Vocational School Liberal Arts

Leeward Community College 1 Year of College or a Technical or Vocational School Business Management/ Liberal Arts

Farrington High School High School Diploma General High School Curriculum

Additional Information

Available to start work immediately.

References Available on Request

Contact this candidate