Project Manager

Bhoopal Reddy K

*** *** ****** **, *** B, Belmont, CA - 94002. Ph: +1-925-***-**** (cell) *************@*****.***

Objective Seeking Technical manager/Implementation Manager/Solution Architect opportunities in IT Retail that put to use my Technical & Management experience in Retail Industry, Merchandising Operations Management, Point-Of-Sale and Store Operations Management applications working for the world's finest retailers (GAP, Abercrombie & Fitch, Wet Seal etc).

Summary Technical Leadership successes in Oracle Retail ( Retek & 360Commerce ) suite of Merchandising and Store level applications such as RMS, ReIM, ReSA, RPM, Point-Of-Sale(POS), Back Office, Central Office, Stores Portal, Labor Mgmt/Scheduling, Merchandise Reporting, Inventory, Restocking, Tenders, ISP/ISS, IBM 4690 Controller and Manager Workstation.

Solid experience in Implementation, Customization, Integration & architecting Merchandising, POS & store solution apps which run on multiple platforms and composed of multiple software packages. Abilities especially strong in Java/J2EE, Oracle Retail/Retek applications, 360Commerce POS, IBM Websphere Portal, SOA/Web Services, Enterprise Service Bus(ESB), ISS/ISP, IBM 4690/Controller, Symbol devices, Internationalization/Localization, strategies & Standards(ARTS).

Skills FUNCTIONAL SKILLS

Over 15 years of experience in all phases of Software development with 13+ years of Lead/Managerial experience in Oracle Retail Merchandising Operations Management & Store Operations applications.

Advanced knowledge of retail concepts & ability to cross over and work with different internal and external business units from finance to inventory control with applied domain knowledge.

Solid technical experience working with merchandising, pricing, inventory management and store level applications utilizing creative and technical ingenuity towards problem resolution.

Experience integrating / implementing new retail processes into merchandising and store systems and upgrades to existing software/hardware platforms while communicating business process objectives.

Develop and facilitate strategies in the area of system, data and application integration using SOA, Web Services, Enterprise Service Bus (ESB) and other middleware technologies.

Demonstrated ability to systematically gather relevant information from different sources to address an issue and make a prompt and insightful decision.

Proven ability to initiate and execute projects efficiently and in a timely manner and communicate status with external and internal teams. “Whatever it takes” attitude in completing tasks that endanger the release date.

Initiate customer recommendations based on best practice or *best of breed* approach and execute projects efficiently.

Discover and plug technical, product, data, and business req holes through coordination with multiple groups.

Translate business requirements using complex methods and models to determine appropriate solution combining the breadth of knowledge of Technical Analyst with the depth and technical expertise of Developer.

Adaptable and flexible with a strong sense of urgency to resolve production issues 24 x 7.

"Hands-on" with a blend of strong design, technical, and data flow skills.

Highly disciplined professional with excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management with a will to win

TECHNICAL SKILLS

Oracle Retail ISO Suite: 360Commerce POS, Tour Guide, Back Office, Returns Management, SIM, T-Log/POS Log.

Oracle Retail/Retek Suite: Merchandising (RMS), Pricing (RPM), Invoice Matching (ReIM), Sales Audit (ReSA).

Central Office: Electronic Journal, Signature Capture, Parameter Distribution, Task Execution.

Store Operations: Stores Portal, Staff Works, StoreNet, Score Card, Shipment Reporting, SIA.

Corp Apps: Field Merchandise Reporting, Store Hierarchy, Merch Hierarchy, Training Mgmt, Stock Transfer.

Handheld Apps: PLU, Restocking, Receiving, Merch Locator, Line Express, BCC Enrollment.

Java Technologies: Java/J2EE, SOA/Web Service, EJB, MDBs, Struts, Servlets, XML, JSP, Html, JavaScript.

Store Servers: ISP/ISS, IBM 4690, Central Credit, IBM Websphere, MQ Series, Tandem, Weblogic.

Database: My SQL, Oracle, DB2, TOAD, SQLyog, SQL, PL/SQL, LDAP, Informix, SSL, and VPN.

IDE: IBM Rational Application Developer, Websphere Studio, Visual Cafe, ColdFusion Studio, Top Lite.

Devices: LRT 9060/9090, Handheld Symbol MC50, Ingenico, Chip & Pin Reader, CKD, MSR.

Experience

Duration Employer/Client Role Responsibilities

Nov 08 - to-date Versant Technologies Inc Retail Services Manager Click Here - page 2

May 07 – Nov 08 Satyam Computer Services Ltd Retail Practice Lead Click Here - page 2

Jul 00 - Apr 07 Gap Inc Lead Technical Manager Click Here - page 2

Apr 98 - Jul 00 Altsoft Consulting / BuyPass, Gap Inc Lead Software Engineer Click Here - page 3

Jan 96 - Mar 98 IMR/Salt River Project Software Engineer Click Here - page 3

Education Bachelor of Engineering (B.E) in Computer Technology from Nagpur University.

Role: Retail Services Manager Client: Versant Technologies., From: Nov 08 To: to-date

Responsibilities:

• Develop strategy and roadmap for Corporate-wide Retail Information Technology for clients

• Develop the architectural design for a highly scalable, large volume enterprise retail (POS & Backend) solutions

• Design and recommendation of technical solutions that meet compliance requirements ( legal, regulatory and Information Technology such as PCI, SDLC, change management)

• Perform high-level architectural planning, proof-of-concept and software design

• Define and implements standards, shared components and approaches and Assure architectural integrity

• Define technical projects and establish plans for their development and delivery

• Work with multiple project managers to support the many ongoing projects.

• Providing leadership to IT teams and accountable for the design and technical work as required - Function as the Design Authority in technical design reviews

• Demonstrating thought leadership

• Tier-3 troubleshooting and resolution of technical issues in the retail environment. Act as senior technical lead to resolve issues.

• Building consensus with business leaders and IT groups on proposed solution architecture and design

• Leading tools/components evaluation and selection process

• Facilitating management dialog, sponsorship and commitment

• Technical documentation development and management

• Design and implement solutions for system stability/reliability, and disaster recover processes for retail systems

• Participate, lead and influence key leadership decisions inside the customer organization relating to IT's future growth and business strategy

• Responsible for technology initiative planning, requirements, design and delivery processes as a subject matter expert on technologies used in retail operations in various platforms & technologies which include but not limited to Oracle Retail

Projects handled:

ORPOS Implementation - Oracle Retail POS, Central Office implementation for Wet Seal Inc., USA

Oracle Retail Implementation - Implementation of Oracle Retail v13.2 (RMS) for Zawya Mart, UAE.

ORPOS Implementation - Oracle Retail POS, Back Office, Central Office, SIM implementation for Tadawi, KSA

Oracle Retail Implementation - Implementation of Oracle Retail (RMS, RPM, ReIM, ReSA, ORPOS, ORCO, ORBO, ORSIM ) for Al Sorayai, KSA.

Oracle Retail Implementation - Implementation of Oracle Retail (RMS, RPM, ReIM, ReSA, ORPOS, ORCO, ORBO, ORSIM ) for Metro Gaisano, Philippines.

Role: Oracle Retail Practice Lead Client: Satyam Computers Ltd., From: Apr 07 To: Oct 08

Responsibilities:

• Responsible to provide Techno-Functional Leadership in the areas of Oracle Retail products.

• Provide complete understanding of Functionality, features and usage of Oracle Retail products to clients/prospects.

• Assist clients in the selection, implementation, upgrade and support of Oracle Retail solutions

• Technical skills to configure Oracle Retail applications as per business requirement.

• Responsible for planning, leading and actively participating in design, configuration and testing of various modules within the Oracle Retail Solutions Suite

• Requirements gathering and scope definition together with various business stakeholders

• Creating technical designs required to deliver the defined solution

• Provide guidance for design alternatives, provide functional knowledge and manage client relationships within individual role context

• Defining innovative solutions to meet business process requirements in Oracle Retail POS and/or interfacing with other backbone/ 3rd party systems and other Oracle Retail modules SIM, MOM (RMS,RPM,ReSA,ReIM)

• Support the sales & pre-sales teams to identify and pursue relevant consultancy/implementation opportunities.

• Evaluating and recommending of technology solutions & propose new technology-focused service offerings.

• Imparting Oracle Retail training to team as well as to end users of customers

• Customer Satisfaction: Drive customer satisfaction meeting all deliverables of the project/s successfully within specified timelines

• Provide Strategic Consulting that result in a positive impact on the customer's business. As needed, provide Domain solutions around key retail functions such as Merchandising Operations (MOM) and Integrated Store Operations (ISO) areas.

• Manage all aspects of the projects including customer expectations, team expectations and delivery related escalations.

• Work with client IT teams to review application/solution designs and facilitates approval ensuring alignment with the enterprise architecture road map and standards

Projects handled:

Oracle Retail Implementation - Implementation of Oracle Retail v13 (RMS) for Abercrombie & Fitch Co Ltd., USA.

ORPOS Implementation - Oracle Retail POS, Back Office, Central Office implementation for Abercrombie & Fitch Co Ltd., USA

Oracle Retail Implementation - Implementation of Oracle Retail (RMS, RPM, ReIM, ReSA, ORPOS, ORCO) for Al Safeer, Dubai.

Time & Labor - Customization of ORPOS for Labor scheduling & Payroll processing for Abercrombie & Fitch Co Ltd.,USA

Role: Lead Technical Manager Client: Gap Inc., From: Feb 03 To: Apr 07

Responsibilities:

• Responsible for delivery of POS & Store web applications via a managed vendor model.

• Responsible for disseminating Business requirements, managing the creation and delivery of application

• Designs, managing the planning and execution of the coding done by contractors and driving results to ensure timelines are met.

• Understand, adapt & integrate relevant technology and/or business knowledge and IT's vision and strategy to create opportunities and leverage Gap Inc's global IT capabilities.

• Leadership role responsible for integration architecture, gathering of high level integration requirements, detailed spec reviews, and high-level effort estimation. Deliver conceptual, logical, and physical solution specifications.

• Understand the dynamics & financial issues of Gap Inc's business which involves prioritizing projects and determining the business opportunities to balance value and mitigate risk.

• Accountable for managing and developing the people component of Gap Inc's IT team, including hiring, retention and compensation decisions, performance management, capability/skill development, career development and succession planning.

• Act as a leader and role model for the organization & viewed as a technology resource with broad knowledge of related technology areas.

• Understand & expand IT methods and apply them to projects/problems of highly complex scope.

• Have comprehensive technical knowledge and organizational skills to oversee complex projects with high visibility and high business impact.

• Identifying emerging technologies and evaluating their strategic value to the business.

• Evaluating and recommending of technology solutions & propose new technology-focused service offerings.

• Mentor other Leads, junior IT Managers and system engineers & developers.

Projects handled:

Coupon controls & Promos - POS enhancements to accept & validate coupons.

Multiple Discounts - Enhancing POS to accept more than one discount & promo.

Co-Branded credit - POS enhancements to enroll & accept a Co-Branded credit card.

Gap Franchising - Customization of Retek RMS (Retek Merchandising System) for franchising.

Tenders Management - POS & Returns Management enhancements to handle returns & refunds.

N.A Stores Portal - IBM Websphere Store communications portal for North America.

Euro-POS - 360Commerce POS application customization & deployment on Linux platform to Europe.

Back Office - Stores back room application for store operations.

Central Office - Enterprise application for EJ, SIg Cap & Parameter distribution

Japan Stores Portal - IBM Websphere Store Communications Portal to Japan.

RMS & POS integration - Interfaces to download items, prices to POS from Retek RMS, RPM systems.

Role: Technical Manager Client: Gap Inc., From: Aug 01 To: Jan 03

Responsibilities:

• Lead design, development, and deployment of applications to meet business requirements that are cost effective and sustainable.

• Leadership role responsible for integration architecture, gathering of high level integration requirements, detailed spec reviews, and high-level effort estimation.

• Provide Technical vision for specific technology area & deliver conceptual, logical, and physical solution specifications.

• Work jointly with both functional business analysts and technical development staff to transform Store Systems business requirements into technical specifications.

• Assessing and communicating the impact of technical limitations and/or capabilities to the design team and others.

• Assisting project management with the planning and resourcing of technical design, development, and testing and delivery phases of projects.

• Evaluating deliverables to ensure they meet or can meet established requirements, processes & standards/quality.

• Leading software development, systems engineering and testing teams; directing and evaluating their work.

• Identifying emerging technologies and evaluating their strategic value to the business.

• Evaluating and recommending of technology solutions & propose new technology-focused service offerings.

• Ensure compliance with coding standards, source code control, version control, build procedures, and deployment procedures.

Projects handled:

POSabilities R4.1 - Customizing 360Commerce POS for deploying to Canada & Puerto Rico.

PFI - Perpetual Financial Inventory - Implementation of Retek Suite of apps for accurate merchandising & financial asset management.

POSabilities R3.26 - POS enhancements to fix discounts rounding off & other issues.

POSabilities R3.20 - POS enhancements to fix Maryland Bracket tax, Auto Tax & other tax issues.

Training Management - Java/J2EE web based training and status tracking application.

TPAR - web based Termination & Payroll Adjustment Request application.

SIA - web based Store Inventory Adjustment application.

Handheld Apps - Line Express, Merch Locator & BCC enrollment apps on handhelds.

Role: Technical Lead Client: Gap Inc., From: Jul 00 To: Jul 01

Responsibilities:

• Manage complex projects for any of the multiple applications owned by the stores group.

• Review new requirements for applications and work with business users to clarify technical specifications.

• Design appropriate technology solutions based on the approved requirements.

• Produce concise and clear specifications (SDS) and technical design documentation (TSD).

• Work across peer group to resolve technical / design issues.

• Support Stores projects thru design development, testing and delivery phases of projects.

• Trouble-shoot issues as necessary in both test and production.

• Manage, participate or advise on technical environment improvement projects.

• Plan, coordinate and implement changes, working with development, QA and other operations groups.

• Manage and participate in small to medium sized projects that involve architecture, engineering and development personnel.

• Work with off shore team to develop changes, participate in problem resolution and transfer technical knowledge.

Projects handled:

Returns Management - J2EE application for handling returns, integrated with POS & MQ.

POSabilities 2.7 - Price Adjustments & discounts with integration to Returns Management.

StoreNet 1.5 - Localization & Internationalization of StoreNet web application.

Field Merchandise Reporting - web application to report inventory & earnings at every level.

Role: Lead Software Engineer Client: BuyPass, Gap Inc., From: Apr 98 To: Jul 00

Responsibilities:

• Responsible for defining detail design of the POS Payment Settlements and EBT Systems.

• Responsible for developing/modify programming systems including encoding, testing, debugging and documenting programs. Emphasis on J2EE architectures, design and patterns.

• Understand business requirements and assist with project planning and project timeline.

• Can review and provide input to functional and technical design, business and technical requirements, project scope, and project plan.

• Assist the QA teams in helping them understand the modules and work with them to establish high level testing plan.

• Support Stores projects thru design development, testing and delivery phases of projects.

• Assist the QA teams in helping them understand the modules and work with them to establish high level testing plan.

• Be on rotation to Support stores applications in production.

Projects handled:

StoreNet - web application for stores communication.

Daily Payroll Planner - Payroll & Labor forecasting application for stores.

Payroll Adjustment Request - Java based application for payroll adjustments at the stores.

Telecheck Returns & Payments - Java based check authorization & settlement application used by POS & Payment systems.

Training

Situational Leadership II: August 2005 - by Ken Blanchard.

IT Project Management: April 2005 - by Dale Carnegie.

Team & Meeting Management: January 2004 - by Dale Carnegie.

Retek Merchandising Systems: October 2003 - by Retek Inc.

Developing Enterprise Apps with EJBs Using BEA Weblogic Server™ 5.1 : Jan 2000 - by BEA Systems.

Fundamentals of Web Services Development using BEA WebLogic™ Server 6.1 : June 2002 - by BEA Systems.

Advanced OO Programming for Java Technologies: May 1998 - by Sun Microsystems.

Awards

9 goForIT awards:

1 - Quick Turn Around for fixing production issue.

2 - Crucial Leadership Role on NSI & Euro-POS.

3 - Delivering to POS 3.26 on time within budget.

4 - Preventing a Potential Production Issue.

5 - Bright Idea building Line Express.

6 - Purpose Value Behavior bridging the Gap.

7 - Driving results for FMR.

8 - Strategic Thinking on Internationalization & Localization.

9 - Partnership building.

Above & Beyond Award: Outstanding Contribution to ONSC project

Own it, Do it, Done: Owning and Completing unaccounted tasks.

References Available upon request.

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