CHELSEA L. KNIGHT

***A South McRae Street Burgaw,NC

910-***-****

j0hxlc@r.postjobfree.com

Certified PHLEBOTOMIST TECHNICIAN

CPT with experience in a multi-physician family medical practice. Known for dedication to providing premium patient care. Skills include:

Medical Office Management

Medical Billing & Coding

Medical Records Management

Data Entry (75 WPM) Bookkeeping & Filing

Taking Patient Vitals

Blood Draws

Injections Patient Scheduling

Ancillary Testing

Patient Education

HIPAA & JCAHO Knowledge

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Education

Medical Assistant (MA), 6/2006-2/2009 - SANZ COLLEGE - Washington, DC - GPA: 3.80 -

Certified Phlebotomy Tech (CPT), - Expiration Date 04-30-2013 - CPT number 20-0349y09

Certified in First Aid & CPR, 2004-Present

High School Diploma, 7/2004-6/2007 - FREDERICK DOUGLAS Upper Marlboro, Maryland 20772 - GPA: 3.78 ROTC/Theatrical Drama

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Professional Experience

Pender Memorial Hospital - Burgaw, NC

Phlebotomist, 08/01/11 - Present

• Drawn blood specimens from patients by using finger stick, and/or venipuncture. Greeted patients and instructs them in proper specimen collection methods. Labeled specimens for identification purposes and enters specimen data into computer. Prepared specimens for reference laboratory by using centrifuge to spin blood. Maintained alphabetical filing system for patient information. Answered telephone calls and routes calls to appropriate member of the medical or laboratory staff. Faxed test results sent from reference laboratory into patient report; distributed report to clinicians. Inventoried and requisitioned medical laboratory supplies; stocked work area as needed. Keep work areas clean and orderly. Properly used and preformed A.I.D.E.T.

MV TRANSPORTATION Hyattsville, MD

Dispatcher, 05/25/2010 – 12/22/10

• I dispatched new or add-on trips to more than 20 drivers a day, I let the drivers know when a trip has been moved from their routes. I monitored the progress of the trips, and made sure that all the clients that were scheduled to be picked at a certain time made their trip. I helped the drivers locate their client if they had trouble. I answered multiple phone lines with over 50 calls in the que providing clients with excellent customer service. I also booked and cancelled trips for clients as needed.

BRYANS ROAD URGENT CARE CLINIC – Bryans Road, MD Medical Assistant/Lab Tech, 04/15/2009 – 05/15/2010

• I collected patient blood samples in a safe, sanitary manner for diagnostic testing as a certified phlebotomist. I ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction. Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).

Dr. Jenkins Office - Obstetrics & Gynecology - Largo, MD

MedicalAssistant, 02/2009 - 01/2010

• I escorted patients to the rooms, preformed patient triage and vital signs. Created new patients profiles and updated database. I assisted with minor surgical procedures, and performed urinalysis. I prepared instrument trays, and I retrieved specimen collection. Performed venipuncture, assisted patients and doctors as needed. I prepared medical materials, examination room, and the sterilization of instruments. Performed injections and scheduled detailed appointment. I have Skills in front office such as data entry, filing, insurance claims, answering phones and greeting patients.

SOUTHERN MARYLAND URGENT CARE CLINIC – Clinton, MD Medical Assistant, 02/2009 - 04/2009

Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. Assist seven MDs as well as PA and RN team in ensuring optimal patient care and smooth daily functioning of office.

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed

doctors and nursing staff to focus on the health concerns of their patients. Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction. Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

• I assisted with minor surgical procedures, and I performed urinalysis. I prepared instrument trays, and I retrieved specimen collection. I performed venipuncture and injections, assisted patients and doctors as needed. I prepared medical materials and examination rooms. I have Skills in front office such as data entry, filing, answering phones and greeting patients.

COMMUNITY MANAGEMENT, INC. - Washington, DC

Office Assistant, 08/2007 – 04/2009

I assisted the Office Manager with processing rental applications/lease agreements, in a timely manner. I prepared weekly and monthly reports for all accounts.

• I ensure accuracy of billing issues address changes, cancellation, consolidations, reinstatements, purchase order changes, renewals and leases.

• I am responsible for monthly expense reports and act as the liaison to the Residential Branch Mangers for all accounts. I interface with various customers, and staff departments regarding issues, and concerns. I also, monitor and screen all phone calls and distributed incoming/outgoing mail. I create files folders new tenants, and process files for audits.

DC Police Boys & Girls Club – Washington, DC

Camp Counselor/Medical Technician, 01/06/2005 – 04/10/2007

I watched children age 6 to 14 years of age, for five days out of a week. I escorted them to and from the bath houses; and also escorted them to breakfast, lunch, and diner.

• I interacted with the children during daily activities such as, fishing, hiking, boating, etc... I was also a guardian at night. I worked as a Med Technician administering medication in the morning, afternoon, and night time to the campers. I disinfected/sanitized wounds and cared for any cuts or injuries.

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References

Sheila Pickett WMATA Station Manager 301-***-****

Lennoah Thomas Bryans Road Medical Center 202-***-****

Delores Green Stenographer 202-***-****

Deborah Brooks Director, IRS 202-***-****

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