Sign in

Business Development Professional

Humble, Texas, 77396, United States
Open to Discuss
May 24, 2010

Contact this candidate


**** ***** ****** **.

Humble, TX 77396



I offer 9 + Years solid experience in a variety of industries including 5+ years of strong sales & business management experience in the following industries: hotel, automotive, sign manufacturing and food industries

Additional experience: Hotel sales & operations management, Corporate travel management/business development, Automotive aftermarket product outside sales, Purchasing and inventory management.

Proven ability to get the job done even with minimal to no supervision or even in the most difficult situation. I also successfully establish and maintain long term business relationships even with a in high-volume, fast paced operations. I bring the ability to train and motivate customer facing coworkers in front line situations.


Integrated Hotel Solutions. 10/2009 – 12/2009 Texas City, Texas Director Of Sales (Candlewood Suites Texas City) (Opened 10/15/09)

Competed the Intercontinental Hotel Group sales training course with certificate.

Began process of working with hotel staff to organize the sales processes. This was a considerable challenge as there was no lead time to establish these strategies prior to the hotel opening.

Planned, developed and initiated start up customer base, office files and various sales strategies to effectively generate sales with the goal of helping to launch a successful hotel opening

Developing a comprehensive knowledge of market trends, hotel pricing and rate structures, sales strategies, yield management, and future hotel planning while incorporating capabilities and limitations into marketing and sales strategies.

Effectively began the process of identifying and meeting with potential accounts with the goal of developing relationships that would generate new business.

Provided on site GM support and responsibilities as required or during any absence, including the week in November during the required GM training

(I was involved in an automobile accident not of fault and with injury, which made the sales goal requirements unattainable for the position for the month of December 2009.)

Nationwide Hospitality, Inc. 11/2003 – 11/2008 Houston, Texas

--Houston City Manager – IAH - HOU

Houston city manager for this corporate travel management company responsible for all airline crew and distressed passenger services provided to 13 major carriers, with 55 hotels under active contract. A 7/24/365 business model, with annual room volumes averaging 68K. Responsible for local staff, plus providing as needed cross company assistance along with local responsibilities.

Starting the (IAH) airport with 3 pre-contracted airline carriers Continental/Express, Northwest, and Air Canada, I successfully crafted and presented service offerings that resulted in the addition of the (HOU) Hobby airport and 17 additional airlines: American, Air France, Aero Mexico, British Airways, Delta, Frontier, America West, US Airways, United, Lufthansa, Emirates, Singapore, Southwest, Air Tran, American Eagle, and Taca Airlines.

Increased the airport hotel/room inventory from 16 pre-contracted hotels by adding new contracts representing 39 additional hotels giving the airlines 55 total hotels to utilize. Hotel rooms under contract increased an additional 4,343 room nights for 2006, additional 5,011 room nights for 2007 and at 3,050 for 2008. Revenue gains per encounter, room and airline grew substantially over this same period. Per company policy revenue and margin numbers are confidential.

---Related responsibilities successes:

*Contract and services negotiations or re-negotiates, resulting in favorable cost control with business / revenue growth.

*Hotel and carrier sales/relationship management

*Emergency response planning and active disaster / incident response and management

*Airport operations (Scheduling of staff, nightly operations, liaising with airline personnel)

*Assist each airline and hotel with guest relations and accounting processes in order to insure timely and proper billing procedures.

*Developed a hotel reference guide used system wide with proper procedures and instructions for the front desk and accounting departments, which is used daily and or as a training material for hotel new hires.

*Developed and maintained the various and current daily and monthly room usage reports.

*Established alternate transportation service to and from hotels for groups or irregular operations.

*Constantly forecast and monitor area hotel room inventory and weather conditions in order to be prepared in advance for any unexpected operations interruptions or room shortages.

Tharaldson Property Management 05/2005 - 08/2006

--Director of Sales - 2 Hilton Hotels (Homewood Suites by Hilton & Hampton Inn Willowbrook Mall)

Developed and maintained marketing plan and sales budget with the General Manager

* Provides sales training to staff of hotel as applicable

* Analyzes Revenue Management strategy using such tools as Star reports, demand analysis and applicable front office systems

* Schedules sales appointments

* Successfully conducted all required cold calls for both properties

* Organizes, maintains, and tracks sales data

* Completes requests of General Manager and other management personnel, as applicable

* Performs functions of General Manager in General Manager's absence

* All other duties as were assigned

-- Awards Received: Awarded 1st place for In The Sales Lead Mission for most eAdvantages.

(First Time for Tharaldson Management to receive a Hilton Award)

Comfort Suites Kingwood 11/2003 – 02/2004 Kingwood, Texas

--Guest Relations/Night Auditor

Accountable for all night auditor

Six Continents Hotels 06/2002-10/2003 &

05/1996 –03/1999 - Houston, Texas

Holiday Inn and Suites Medical Center

Holiday Inn Intercontinental Airport

--Assistant Front Desk Manager 2002-03

Responsible for all aspects of Customer and Hotel Front Desk interaction, and ensures that it is in accordance with hotel standards

Manage accurate communication between all departments to insure all guest request are satisfied and problems are resolved promptly

Assist revenue management and accounting with implementation and exercise programs to ensure the hotel's ADR and occupancy are met

Special actives – responsible for Continental Airlines ‘distressed passenger’ hospitality issues and needs

Transferred to this Holiday Inn and Suites on 07/03, with added responsibilities:

Weekly schedules and employee training for front desk, night audit, and bellman

Improved customer relations by utilizing the facilities and developed new tri-fold hotel and transportation information brochure

--Customer Service Associate 1996-1999

Waiter and Bartender

Train new employees as a Certified Field Trainer

--Special Awards:

2005: Hilton Hotels 1st place for In The Sales Lead Mission for most eAdvantages

2002: Star Performance and Priority Club Blue Ribbon Awards - Six Continents;

1998: ACE - Award for Commitment To Excellence - Six Continents

Dealer Products, Inc 01/2002 - 09/2002 Grand Prairie, Texas

--Outside Sales Representative, Houston market

Aftermarket automotive products and distribution; challenged with building territory from modest base; successes to date (9/2002):

Increased sales volume from $2k/month to $18k/month

Increased active customer base from ~10 to +30

Contributed to marketing effort by developing marketing tools for all sales reps: customer reference guides; monthly sales announcement fliers; customer price list.

High Energy Lighting 6-9/2001 Houston, Texas

--Inventory Control Manager

Contract assignment to establish inventory and purchasing actives for the Company:

Establish baseline inventory and efficient inventory processes

Bring order and process to backorder activity

Assist customer services and respond to all emails directed to customer services.

National Signs Inc. 06/2000 - 05/2001 Houston, Texas

--Purchasing Agent

Develop inventory item codes and pricing with the accounting software MAS 90

Purchase up to $75,000 a month in inventory and manufacturing assets

Develop contracts and bid proposals with vendors to establish quality pricing

Responsible for following and allocating all materials used for each project

Responsible for company relocation: moving of all office furniture and large machinery equipment; completed on time and on budget, coordinated site work: foundation installation for “pole mounted” signs

Neon Electric Corp. 03/1999 - 06/2000 Houston, Texas

--Assistant Purchasing Agent/Neon Pattern Designer

Design and implement mounting patterns, wiring diagrams, and neon patterns using Neon Wizard

Establish contact with City Of Houston, and provide city with correct information in order to receive permits to install signage

Purchase main manufacturing and inventory assets for the company

Coordinated site work: foundation installation for “pole mounted” signs

Develop (original) web site using Net Objects 4 and Flash 4.

Six Continents Hotels Houston, Texas ( Holiday Inn Intercontinental Airport) 05/1996-03/1999

Jack Roach Ford Motor Co. 1995 - 1996 Mechanics Assistant ,Porter - Houston, Texas

Kwik Kar Lube 1995 - 1995

Hood and Pit Technician - Humble, Texas


--Kingwood Community College 1997-1999

Kingwood, Texas

Studies in Business and Computer Sciences

--Humble High School - 1992-1995

Humble, Texas

Graduate with Diploma: General Studies


--Will be furnished upon request.



Contact this candidate