Insurance Accounts Receivable

CHARLENE STEVENS 646-***-****

*** ******* ***. *****, ** 10473 *********@*****.***

SUMMARY OF QUALIFICTIONS: To obtain a position where my skills as well as my experience will be consumed. I am knowledgeable in Microsoft Word, Excel, Windows95/98/NT. I have excellent communication, interpersonal and organizational skills, Ability to manage multiple tasks under specified time constraints, Ability to learn and excel quickly in a new environment.

EXPERIENCE:

2/11 -1/12 First Response

Phone Operator/Biller

• Prepared and submitted clean claims to various insurance companies.

• Answered questions from patients, clerical staff and insurance companies.

• Evaluated patient’s financial status and established budget payment plans.

• Followed and reported status of delinquent accounts.

• Performed daily backups on office computer system.

• Performed various collection actions including contacting patients by phone.

• Corrected and resubmitted claims to third party payers.

• Processed payments from insurance companies and prepared a daily deposit.

1/08 – 1/11 Rosenthal & Rosenthal

Accounts Receivable / Collections

• Made numerous amounts of collection calls daily.

• Updated the status of each call in our web based collection system.

• Prepared follow-up letters for all accounts that fall within the prescribed criteria for collections.

• Corresponding with our outside collections counsel in following up and forwarding accounts.

7/01 – 5/08 GMAC Commercial Finance

Accounts Receivable

• Posting of payments to clients accounts.

• Processing of cash and credit refunds to clients/customers.

• Application of credits to invoice.

• Corresponding with clients/customers on any inquiries.

EDUCATION: College of New Rochelle. Currently in pursuit of a Bachelors of Arts degree

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