Customer Service Sales

Hello,

I am interested in working for the Residence Inn.

Please see my complete professional resume below.

Thanks for your consideration!

Objective: To find additional work to compliment my current part-time job

Gerald A Williams

25924 Viana #10

Lomita, Ca 90717

Contact Phone:714-***-****

Email Address:******************@*******.***

09/2011 to Present- Home Depot (I intend to keep this part-time job)

Carson, Ca

Bay Integrity Associate.

Duties:

Responsible for scanning outs in our bays using a hand held device,

performing price changes, item counts, sequencing products in the bays, and customer

service. I continually gain cross-train knowledge of different departments

along with web based training. Providing excellent customer service

12/2007 to 10/2009 Casepro

10/2009 to 07/2010 T.C.M.P.

Civilian Contractor for the Dept. of

the Navy as an Optician

Camp Pendleton, Ca

Duties:

Primary duty area was in the optical lab making eye-wear for active duty military

and retired personnel. This included receiving a patient prescription from the

Optometrist, then gathering the frame, and lenses to prepare for edging.

Upon completion of edging the lenses, we check for accuracy against set

standards, discarding any rejects, and finally contacting patient for eye-wear

pickup. When needed, I performed patient pre-testing for our Optometrists,

to assist in smooth patient transition from check in to exam chair.

Other duties included: Inventory, faxing, data entry, taking phone calls, exam scheduling,

order entry to our mother lab for orders we could not make, eye-wear repair, and stock replenishment. Providing excellent customer service

09/2004 to 07/2007 Sears Optical

Laguna Hills, Ca

Optician.

Duties:

Assisted Patients and customers with eye wear and contact lens purchases. Interacting with patients to meet their needs based upon the doctor's prescription and recommendations. Used my optical knowledge to help them choose the correct lenses and frames. Lensometry, Rx analysis, Troubleshooting patients complaints or concerns, Frame repair. Taking measurements for single vision, bi-focal and progressive lenses, Order entry and retrieval, Cashiering, Sales, Fund deposits, End of day reconciliation reports. Encouraged fashionable yet highly effective eye wear purchases including rimless models, anti reflective coating, polarized lenses, progressives, safety glasses, various tints and contact lenses.

Assisted patients with eye glass repairs. Sending patient glasses to our lab for warranty replacement. Regularly met sales requirements set by supervisors. Providing excellent customer service

08/2003 to 08/2004 Eyelusions Optometric Center

Sacramento, Ca

Optician.

Duties:

Optical lab work. layout, lensometry and blocking to prepare for lens edging. Edging, grooving, tinting, coating, mounting and verification of completed eye-wear. Repairs on eye-wear, dispensing, inventory of stock lenses, communicating with labs and vendors concerning lens and supply orders. Providing excellent customer service

05/2001 to 08/2003 Raley's Supermarket

Sacramento, Ca

Deli Clerk.

Duties:

Prepared Sandwiches, Deli Trays, and Sliced meats and cheeses

for customers. Weighed and packaged products, Performed inventory,

Wash dishes and utensils, Opening and closing deli duties such as

cleaning and organizing, rotating product and taking food temperatures.

Providing excellent customer service

U.S. MILITARY SERVICE

03/1997 to 05/2001 - U.S. Army Active Duty

Signal Support Specialist

Washington state, Bamberg Germany

Honorable Discharge

Alpha Beta-Ralph's Supermarket

Anaheim, Ca

1995-03/1997

Courtesy Clerk

Duties:

Bagging customer groceries, retrieving shopping carts, cleaning spills/mopping,

operating cardboard baler, operating pallet jacks(electric and manual), cleaning meat dept. area with a power washer, sweeping, assisting customers to their vehicle with their groceries.

Providing excellent customer service

Gloria Jeans Coffee

Buena Park, Ca

1993-1995

Barista

Duties:

Preparing coffee drinks for our customers, cashiering, grinding and brewing coffees,

cleaning, opening and closing duties, vacuuming, dusting, polishing glassware,

Providing excellent customer service

Education:

Orange Coast College-Costa Mesa, Ca 2005-2010, 67 units completed

toward a Philosophy degree.

National Career Education-Citrus Heights, Ca 2003 Optician program.

Graduated at the top of my class.

G.E.D. Recipiant 1991 Sacramento, Ca

Awards and recognitions:

Certificate of Excellence, Naval Hospital Camp Pendleton 06/2009

Certificate of Excellence, Naval Hospital Camp Pendleton 07/2008

Basic Life Support for Health care Providers 09/2009

Orange Coast College Deans' List 09/2005

Dept. of the Army Commendation Medal 04/2001

Dept. of the Army Combat Lifesavers course 11/1999

Dept. of the Army German Headstart course 06/1999

Dept. of the Army HMMWV (Humvee) course 06/1998

Contact this candidate