Senior Business Analyst
Resume:
MICHAEL HASHIMI
****.*******@*****.***
EDUCATION
California State University Northridge
BS Electrical Engineering
TECHNICAL
SKILLS
Operating Systems: Windows NT/XP/2000/ME/95/98/Vista, UNIX, MS-DOS
Programming Languages: C++, Visual Basic, SQL
Applications: MS Office, MS Project, MS Report Builder
Database Environments: MS Access, Oracle 9i
UML tools: Rational Rose, MS Visio, Enterprise Architecture
Reporting Tools: Crystal Reports, Rational Soda
Requirements Gathering: Rational Requisite Pro, Telelogic, BPMN
Version Control Tools: Rational ClearCase
Bug Tracking Tool: Bugzilla, Rational Clear Quest, Mercury Test Director
Testing Tools: WinRunner, Mercury Quality Center, LoadRunner, Mercury Quick Test Pro
PROFESSIONAL
SUMMARY
Senior Business analyst with extensive experience in retail, merchandising, banking, finance, entertainment, and media industries. Expertise in gathering Business Requirements, Analyzing and understanding Business Processes, converting user requirements into business requirements, drafting System Requirements Specifications as well as user documentation. Proficient in creating Use Case Diagrams, Activity Diagrams, Work Flow Diagrams as well as writing user documentation. Possess strong analytical skills and communications skills. Excellent Interpersonal skills and a good team player. Highly motivated, self-starter with good leadership skills and presentation skills.
Specific Expertise
• In depth knowledge of the Iterative Software Development Life Cycle (SDLC) using Rational Unified Process (RUP), and with MS Agile.
• Skilled in understanding, analyzing and optimizing Business Processes, Defining the Scope of the project and understanding the Business Rules and effectively implementing them in the Business Process Flow.
• Effectively performed Data Management requirements gathering and Gap Analysis
• Extensive experience in Gathering Business Requirements, converting User Requirements to Business Requirements and Technical Specifications using Rational Requisite Pro. Created documents for Business Case justification, Risk, Feasibility and Adaptability Analysis.
• Proficient in modeling Business Processes using UML diagrams such as Use Case diagrams, Activity diagrams, State Chart diagrams, and Work Flow Diagrams, using Rational Rose and MS Visio.
• Skilled at using Rational ClearQuest for Change Management and Rational ClearCase for Configuration Management.
• Demonstrated excellence at working effectively with all levels of staff, clients and other personnel.
• Experience in using Mercury Quality Center to document requirements, track bugs, and write test plans.
• Expertise in acting as a Facilitator between the Client and the IT department to resolve conflicts and to gather and clarify requirements.
• Excellent Documentation skills during all the phases of Design, Development and Testing of software and skillful especially in Consistent Documenting of repeatable tasks.
• Reviewed test plan and test cases using Mercury Quick Test Pro, and gave feedback to Quality Assurance Team.
• Excellent judgment skills to identify areas of high-risk, critical business areas, early in an application and prioritize my tasks to focus my testing effort when time is limited.
• Possess excellent Communication and Interpersonal skills. Experience in conducting JAD (Joint Application Development) sessions, interviewing SMEs (Subject Matter Experts), drafting Project Status reports and giving oral presentations.
EXPERIENCE
September 2008 – Technicolor
Present Burbank, CA
Senior Business Analyst
Technicolor has been a strategic partner to the entertainment industry worldwide. Today, Technicolor Digital Content Delivery is a business unit that is delivering solid value to its client’s world wide. As a brand owned by Thomson (itself a global provider of solutions for the creation, management, delivery and access of video for the Communication, Media & Entertainment industries); Technicolor contributes significantly to the over $5 billion dollars in annual revenue. With relationships with major studios such as Disney, Sony, Paramount, Universal, and many more; Technicolor is, and has been for over 90 years, the dominant force in entertainment technology.
Responsibilities:
• Interfaced with business users to gather, define and document business and functional requirements.
• Conducted JAD (Joint Application Development) sessions with stakeholders, SME (Subject Matter Experts), vendors, and users for open and pending issues to develop specifications documents.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensure that critical requirements are not missed.
• Developed use case models, domain models, Metrics, and UML diagrams necessary to communicate business goals and system constraints using Enterprise Architecture and MS Visio.
• Translated requests for software projects into concrete representations of Project Vision, Requirements, and Design.
• Demonstrated responsibility in design, review and documentation of unit and user acceptance testing. Performed business process testing.
• Identified issues, risks and development of mitigation plans and solutions.
• Conducted feasibility and Gap analysis of the requirements in effort, time, and cost.
• Created training materials and presentations on system enhancements to business community and conducted training sessions to user community.
• Attended meetings with management to discuss the status of project and draft strategies for the near future.
• Liaised with other project areas to coordinate interdependencies.
• Interacted with end-user representatives to oversee UAT testing and prepare high quality testing scripts.
April 2008 – Entertainment Partners
September 2008 Burbank, CA
Senior Business Analyst
Entertainment Partners is the leading provider of production management services in the entertainment industry. Discovered and scoped business opportunities and proposed solutions from both a technical and business capacity. Created technical documentation, functional/non-functional requirements document, use cases, and As-Is and To-be business models for multiple production cost accounting applications. The production accounting systems enabled user’s electronic receipt of edits, purchase card interface, remote location check printing, and stored all data in one centralized server for access anywhere by anyone.
Responsibilities:
• Acted as a primary liaison between business community and the software development community.
• Developed use case models, domain models and UML diagrams necessary to communicate business goals and system constraints using Enterprise Architecture and Rational Rose.
• Translated requests for software projects into concrete representations of Project Vision, Requirements, and Design.
• Demonstrated responsibility for iterative development and implementing best practices for Software Development.
• Created training materials and presentations on system enhancements to business community
• Conducted JAD (Joint Application Development) sessions with stakeholders, SME (Subject Matter Experts), vendors, and users for open and pending issues to develop specifications documents.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensure that critical requirements are not missed.
• Consulted with project manager and tech lead to perform Gap analysis and impact analysis.
• Attended meetings with management to discuss the status of project and draft strategies for the near future.
• Interacted with end-user representatives to oversee UAT testing.
September 2007 – NBC Universal
March 2008 Universal City, CA
Senior Business Analyst
NBC Universal is one of the world's leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBC Universal is 80% owned by General Electric and 20% owned by Technicolor. Created technical documentation, user manuals, use cases, and As-Is and To-be business models for multiple retailer applications. This allowed internal users to pull multimedia assets from a pool of files, add DRM and metadata tags to the assets, and then upload the finished files to digital content distribution partners such as Costco, Best Buy, and Circuit City. The system also tracks the fixture item inventory for each retailer and controls delivery of content to approved destinations.
Responsibilities:
• Acted as liaison between stakeholders, system users, external partners, and managers to gather requirements.
• Prepared use case diagrams using Rational Rose and UML.
• Conducted design walkthrough with Technical and Quality Assurance Team Leads and Subject Matter Expert to establish project architecture baseline.
• Conducted JAD (Joint Application Development) sessions with stakeholders, SME (Subject Matter Experts), vendors, and users for open and pending issues to develop specifications documents.
• Created Business Requirements Document and converted into System Requirement Specifications Document.
• Documented use cases based on discussions with users and subject matter experts.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensure that critical requirements are not missed.
• Coordinated with the development team, database team, data warehousing team and QA team throughout all phases.
• Attended meetings with management to discuss the status of project and draft strategies for the near future.
• Produced Functional Specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
• Interacted with end-user representatives to make the software tutorial understandable and user-friendly.
April 2005 – Lydian Mortgage
August 2007 West Palm Beach, FL
Business System Analyst
Lydian investing and insurance securities division is one of the nation’s leading securities traders. The group specializes in different aspects of securities trading in money market. At Lydian Investments brokerage customers can sign in to their account, they can access the advanced tools and research in the Stock Center to tap into the opportunities of Wall Street. For mortgage backed securities customers are provided with two options either they can invest as a creditor in the securities issued like Ginny May, Freddie Mac or Fannie Mae or else they can actively manage their portfolio with different other available securities backed by the mortgage. First kind of investors can see their interest payments from the underlying securities and can manage the same online. Second kind of investors can actively look out for the dividends coming out of the rent on the securities and can perform other portfolio management services.
• Acted as a liaison between the underwriters and the technical team to gather and communicate system requirements amongst the teams.
• Converted the User Requirement Document into Functional Specification document and created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Interacted with Users, Developers, Project Manager and SMEs to understand the business process, identify enhancements and gather Business Requirements.
• Performed GAP Analysis at various stages of the project to determine system competency.
• Prepared Business Requirements Document converted it to Functional Requirements Specification and Technical Specification.
• Identified the Business risk, baseline acceptance criteria and deliverables.
• Created UML diagrams such as Use Case Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams, Deployment Views and Web page Mockups using MS Visio to define the Business Process.
• Created UML models to model processing of Mortgage Based Securities.
• Performed Feasibility, Adaptability and Risk Analysis to identify business critical and high-risk areas of the application.
• Reviewed test plan and test cases using Mercury Test Director, and gave feedback to Quality Assurance Team.
• Used MS Project for managing schedules, resources and collaboration.
• Conducted Requirement Gathering sessions to discuss and review requirements and resolve conflicts between stakeholders.
• Made presentations to QA team to review Data/Business/ Systems Analysis for Customer Data definition.
• Prepared Logical Data Models containing diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Performed SQL queries to verify data consistency.
• Assisted QA Team in identifying Load test scenarios to be automated using Mercury Load Runner.
• Actively involved in walkthroughs and meetings with development team to discuss related issues.
• Documented test scenarios for User Acceptance Testing.
• Performed UAT Testing with end users to meet project deadlines.
January 2004 – Macy’s
April 2005 San Francisco, CA
Business Analyst
The Project involved working with the following Core Applications: Point of Sale: captured sales and non-sales activities, including Merchandise Sales, Store Inventory, Gift Card purchase and redemptions.
• Obtaining a detailed knowledge of the Business Process being followed in the project environment.
• Refined Requirements to fit into “Excellent Requirement” category based on priority, severity and required resources.
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities.
• Performed GAP Analysis at various stages of the project to determine system competency.
• Store Sales: captured and processed sales information for daily store transactions. Interfaced with Sales Audit, Inventory, Pricing, Data Warehouse (EDW), General Ledger (GL), EDI for inbound and outbound transaction transmission for Treasury related functions
• Inventory (Logical and Allocations): Tracked inventory in stores and allowed allocation to stores. Also interfaced with store applications to transmit material shipment and delivery information
• Accounts Payable: Interfaced externally with vendors, brokers, consolidators, financial institutions; internal interfaces included General Ledger, Inventory, Purchase Order (PO), Logistics Management, Merchandising and non-Merchandising applications and EDI for inbound and outbound transaction transmission for all associated functions.
• Analyze business requirements and segregated them into Use Cases and activity diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Prepared Business Workflow models that cover "How" business processes are accomplished. Prepared Workflow diagrams analyzed ‘AS-IS’ and ‘TO-BE’ scenarios, designed new process flows and documented the business process and various business scenarios.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase.
• Used Rational RequisitePro for Managing and Configuring the Requirement Analysis effort.
• Tested the final application for User acceptance, to verify whether all the User Requirements were catered to by the application.
• Bugs that would enhance the usability of the application were logged using Rational ClearQuest.
January 2003 – Bank of America
January 2004 Syracuse, NY
Business Analyst
Bank of America is a leading retail and corporate bank with nearly 3000 branches offering traditional banking, insurance, and asset management in the 23 states. The application project involved equity and Fixed Income sales, trading and research investment banking, private equity, and private client services. The customers can access their accounts, view portfolios and trade stocks-options/mutual funds, bonds.
• Acted as a link between financial system users and technology people by understanding the MBS trading and effectively resolving the conflicts arising from it.
• Managed the SDLC using the Iterative RUP methodology.
• Analyzed and documented the System specifications, Business requirements and detail design of the software for full understanding of the business and used Requisite Pro for the requirement tracking and analyzing.
• Prepared Business Requirements Document converted it to Functional Requirements Specification and Technical Specification using Mercury Quality Center.
• Created UML diagrams such as Use Case Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams, Data Flow Diagrams and ER Diagrams using Rational Rose and MS Visio to define the Business Process and Data Process model.
• Created Use-Cases, Sequence, collaboration and Class Diagrams to demonstrate software architecture and interaction of system components before prototyping using Rational Rose.
• Used Requisite-Pro for maintaining requirement traceability.
• Interviewed SMEs, End Users and other stakeholders to gather Requirements.
• Used MS Project for managing schedules, resources and collaboration.
• Used Rational Clearquest to maintain and track the stakeholders’ requests for enhancements and changes, and Rational ClearCase for Version Control.
• Liaised with the Support group on all Testing activities.
• Reviewed and provided feedback on Test Plan and Test Cases.
April 2001 – Integra Software Systems
December 2002 Franklin, TN
Business Analyst
Project: Destiny Loan Origination System
Integra provides Loan Processing Software Solutions for Mortgage Banks, Brokers, & Lenders. The primary objective of the company is to develop a comprehensive mortgage (loan) origination system that would stop the revolving door of mortgage businesses continually wasting time and money by having to replace one system after another.
The project was Destiny mortgage loan origination system that provides comprehensive mortgage origination and loan processing functionality for mid-size and large mortgage businesses of all types and all business channels. It provides several features such as the ability to populate the 1003 with information from a prior loan, check credit information, pull underwriter findings/conditions and merge information, generate all required documents, perform calculations for any particular loan, insert notes or comments or questions related to a loan etc.
• Developed and maintained relationships by interviewing Users, Developers, Project Manager and SMEs.
• Performed Feasibility, Adaptability and Risk Analysis to identify business critical and high-risk areas of the application.
• Created full life-cycle documentation from product requirements in the developmental stage to functional specifications for the completed modules of application components.
• Created UML diagrams using Rational Rose and MS Visio
• Defined the Business Process using Use Case Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Views.
• Used the defects tab in Mercury Test Director to report and track bugs
• Defined the Data Process model using Data Flow Diagrams and ER Diagrams
• Managed defect and enhancement status in ClearQuest.
• Conducted JAD sessions to discuss requirements and resolve conflicts between stakeholders.
• Set up definitions and process for test phases including product test, integration test, and system test.
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
February 2000 – Indy Mac Bank
April 2001 Pasadena, CA
Business Analyst
Project: Quick Pricer
Indy Mac’s mortgage banking group offers multi-channel distribution of its mortgage products and services through a nationwide network of mortgage brokers, mortgage bankers and community financial institutions in addition to programs offered directly to consumers and through realtors and home Equity builders. Indy Mac Bank offers a full array of Web-enhanced banking services in addition to its core mortgage products and services and provides commercial loans to homebuilders across the nation for the purpose of constructing new single-family residences.
The project was Indy Mac’s Quick Pricer utility that is used to lookup Home Loan Rates using the company website for new customers. Quick Pricer provides quotes for available loan packages on the basis of the information provided by the customer. The customer can then compares loan packages, add Rate Watches or lock a particular rate.
• Interacted with Users, Developers, Project Manager and SMEs to understand the business process, identify enhancements and gather Business Requirements.
• Prepared Business Requirements Document converted it to Functional Requirements Specification and Technical Specification.
• Followed the UML based methods using MS Visio to create Use Cases Diagrams, Activity Diagrams / State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models containing diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Involved with the QA team to develop and review Testing Strategies and Test Plans.
• Performed Back End Testing of Oracle database by executing SQL queries to verify data consistency.
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