Manager Loss Prevention

Target Corporation Los Angeles, CA and Las Vegas, NV 2002 - 2010

Assets Protection Executive/District Leader

• District Resource/Leader for 21 stores, supporting store level Assets Protection Managers in all areas of the business. Approval of internal/external investigations, store shortage programs, and partner with Human Resource leadership on any possible litigation issues

• Served as a Group Instructor covering 78-stores for Target and trained approximately 500- Target Asset Protection Investigators, team members and executives in operational shortage, internal Interviewing, external apprehensions, organized theft, as well as trained Assets Protection (AP) team members in verbal de-escalation, and non-violent-crisis intervention to effectively, safely, conduct apprehensions without liability

• Consistently excelled in the area of internal theft investigations team member/executive interviews resulting in 97-employee apprehensions, recovering $487,000

• Ranked in the top 5 in Group/Region for internal case resolution 2005-2009

• Ranked in the top 5 in Group/Region for external case resolution 2006-2009

• Directly implemented and supported shortage reduction efforts within my assigned district comprised of multiple high risk stores in Los Angeles, CA, and Las Vegas, NV

• Recruited, and trained all Asset Protection Investigators, totaling 63-personnel

• Managed investigations, physical security programs, and maintained high performance standards while utilizing every partner within the stores to develop and create a shortage culture

• Regularly meet with District Managers and Regional Managers to review audit findings, create action plans for opportunities identified and conduct performance management measures when necessary

Kmart Corporation, Las Vegas, NV 2002 to 2002

Loss Prevention Manager

• Analyzed shortage history and trends to develop and implement shortage reduction plans

• Developed and maintained external theft prevention and awareness programs

• Developed and implemented store safety programs

• Responsible for training and certification of Loss Prevention Managers and Investigators throughout District

• Monitored areas of shortage and corrected deficiencies

Wackenhut Corporation, Las Vegas, NV 1999 to 2002

District Manager

• Managed day-to-day operations within my assigned district compromised of 37-sites and locations

• Supervised high-profile accounts such as State of Nevada Government buildings, Hoover dam, and McCarren International airport

• Directly supervised Loss Prevention Managers, and store detectives in 12 locations

• Directly supervised 6-Account Managers, and 260+ armed/unarmed Security personnel

• Managed 5,000+ hours of weekly payroll

• Developed a healthy and professional relationship with Human Resources to ensure hiring, training and disciplinary action were adjudicated as needed

Saks Fifth Avenue, Las Vegas, NV 1997 to 1999

Loss Prevention Manager

American Express, Las Vegas, NV 2000 to 2002

Fraud Specialist

Responsible for working closely with retailers on fraud and awareness tactics that would reduce the amount of fraud related incidents from occurring in the stores. Responsibilities also included working with Law Enforcement on the identification, case development and prosecution of organized theft rings.

Bloomingdales, Sherman Oaks, CA 1996 to 1997

Loss Prevention Investigator

City Freeholds USA Inc. (Sherman Oaks Fashion Square Mall) Sherman Oaks, CA 1989 to 1996

Loss Prevention Detective promoted to Assistant Director of Mall Security

Education

Associate, Criminal Justice, 1991-1993

LA Valley College, Los Angeles, CA

Specialized Training

Target Corporation

• 2005-2010 Target Certified Group 294 Instructor. Facilitated the Internal Interviewing / External Apprehension certification training, and Non- Violent Crisis Intervention training for the Los Angeles and Las Vegas market

Wicklander-Zulawski & Associates

• 2007 Basic and Advanced Interview and Interrogation Techniques (Re-certification)

• 2006 Telephone Interview Techniques

• 2006 Interview and Interrogation Techniques

• 1995 Basic and Advanced Interview and Interrogation Techniques

Los Angeles Police Department

• 1995 Mobile surveillance training

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