Dedicated and hard working employee
Resume:
Abena Boakye
Charlotte, NC 28211
**********@*****.***
Experience:
Ivan Henderson Insurance Agency Inc
Assistant/secretary January 2007 to January 2008
Duties included general office and clerical work, data entry services, online research, coordination of meetings and projecting a professional business image through direct phone and email interaction
Handled technical inbound calls related to products assisting with customer orders and sales as necessary maintain satisfactory product knowledge and application ability to resolve customer inquiries in a satisfactory manner
Provided support in preparing strategic plans, time sensitive proposals and work well under deadlines.
United Support Services
CAP services February 2006 to January 2007
Supervised clients at various levels of disability (physical and mental) and assisted them with daily living skills (academics, community activities, and general recreation)
Provided respite care for clients to provide relief to primary care giver
Assisted clients with personal care and hygiene skills in a one on one setting
Monitored and documented clients’ progress reported issues to management, family, and community partners
Chic-fil-a Gastonia NC
Front office manager November 2002 to January 2004
Greeted customers and handled goods and products. Was responsible for customer satisfaction and providing customer’s with efficient and excellent service
Handled monetary transactions
Education: University of North Carolina at Charlotte (UNCC)
Bachelor of Arts in Psychology December 2006,
Minor in Communication
Relevant Interpersonal Communication, Human Relations, Organizational
Communication
Coursework: Industrial Psychology, Research Methods, Psychology, etc.
Skills: Excellent interpersonal skills, good writing and speaking skills. Efficient with Word and PowerPoint, WPM 45, Clients Rights, CPR/First Aid, Person Centered Training, Crisis Response Training, Blood Borne Pathogens, and Billing Documentation Training
Interests: Real estate, investing, community and faith-based mentoring groups, singing, and cooking
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