Customer Service High School

Samuel Clark

*** *** **. *** ***

Buffalo, NY *4203

Phone: 315-***-**** (c)

E-mail: **********@*****.***

Objective

Intellectual young adult committed to personal goals and aspirations. Dedicated to attaining success in every endeavor through attention to detail, hard work, and perseverance. Searching for employment that presents intellectual challenge and provides practical application of necessary skills for intended career.

Education

May 2013, B.S. Business Management, University at Buffalo (Buffalo, NY) (pending)

June 2008, High School Diploma, Chestnut Hill Academy (Philadelphia, PA)

Work Experience

2011-current, Customer Relationship Manager

Bank of America

Responsible for servicing and assisting customers through multiple mortgage assistance programs, while displaying an unmatched customer service experience.

2010, Debt Collection Specialist

Capital Management Services

Responsible for collecting receivables for various clients through over-the-phone interaction.

2007-2009, Funeral Director’s Assistant (continual summer employment)

Thomas T Edwards Funeral Home, Buffalo, NY

Responsible for various tasks assigned by funeral director; consisted of mostly clerical work (completion of forms, documenting, filing, etc…) while including accompaniment on funerals.

2008, Intern

Arnold Joseph and Associates, LLC.

High school graduation requirement; studied under Arnold Joseph (attorney at law, sports agent) developing skills such as client interaction, patenting, copywriting, and contractual law.

2006-2009, Sales Associate

Finishline Inc., Plymouth Meeting, PA

With an emphasis on customer service, responsible for assisting customers searching for various athletic needs including footwear and apparel.

Notable Positions and Accomplishments

Member, Kappa Alpha Psi Fraternity Inc., Dec. 2010, Kentucky State University

Member, Collegiate 100 (100 Black Men of America), 2010, Kentucky State University

Presenter, Kentucky Honors Roundtable Conference, 2009, University of Kentucky

Secretary, Whitney M. Young Jr. Honors Student Council, 2008-2009, Kentucky State University

Vice President, Student Government Association (SGA), 2007-2008, Chestnut Hill Academy

President, Multi-Cultural Student Association (MSA), 2007-08, Chestnut Hill Academy

References

Donna Dixon, Independent CRA Consultant, Discovery Clinical Research LLC

Larry Thomas Jr., Admissions Counselor, Kentucky State University

(Contact information available upon request)

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