Danielle Barton

*** **** ******* ***.

Thomasville, NC 27360

336-***-****

iyjxj4@r.postjobfree.com

OBJECTIVE

To obtain a position with a growing organization that will utilize and apply my high standards of providing exceptional Customer Service. I wish to work closely with a company that will challenge me to grow professionally, giving me the opportunity to enhance and jump start my business career in the Customer Service industry.

PROFESSIONAL SKILLS

-Dedicated to always providing excellent Customer Service, and always going the extra mile.

-Strong phone etiquette, written and verbal communication skills.

-Dependable and reliable.

-Data entry skills, typing 40 wpm.

PROFESSIONAL EXPERIENCE

NCO, Greensboro NC 10/2007 - 01/2009

Customer Service Representative

-Received inbound calls from customers inquiring about their personal and business packages.

-Always provided superior Customer Service by ensuring that each customer calling would be completely satisfied with the service provided.

-Responsible for providing complete and accurate information regarding the shipping and receiving status on individual customer’s packages.

-Transferred incoming calls to the appropriate recipient.

Walmart Supercenter, Thomasville NC 07/2005 – 09/2007

Bakery Associate/ Cashier/ Customer Service

-Responsible for providing excellent Customer Service.

-Responsible for properly operating and cleaning the doughnut fryer; thus responsible for cooking, decorating, preparing, and stocking all doughnuts in the bakery.

-Counted and audited cash drawer at the beginning and end of my shifts.

-Maintained a clean and organized work environment, making the shopping experience for customers enjoyable.

Bi-Lo, Rock Hill SC 04/2003 – 06/2005

Cashier

-Always greeted and met customers with a friendly and positive demeanor, resulting in repeat business.

-Responsible for keeping an accurate cash drawer balanced.

-Maintaining a neat and organized work area.

-Always provided superior Customer Service, ensuring that the customer left satisfied.

EDUCATION

Rock Hill High School, Rock Hill SC 2003

Diploma Earned

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