Customer Service Representative
Resume:
Danielle Barton
Thomasville, NC 27360
**************@*****.***
OBJECTIVE
To obtain a position with a growing organization that will utilize and apply my high standards of providing exceptional Customer Service. I wish to work closely with a company that will challenge me to grow professionally, giving me the opportunity to enhance and jump start my business career in the Customer Service industry.
PROFESSIONAL SKILLS
-Dedicated to always providing excellent Customer Service, and always going the extra mile.
-Strong phone etiquette, written and verbal communication skills.
-Dependable and reliable.
-Data entry skills, typing 40 wpm.
PROFESSIONAL EXPERIENCE
NCO, Greensboro NC 10/2007 - 01/2009
Customer Service Representative
-Received inbound calls from customers inquiring about their personal and business packages.
-Always provided superior Customer Service by ensuring that each customer calling would be completely satisfied with the service provided.
-Responsible for providing complete and accurate information regarding the shipping and receiving status on individual customer’s packages.
-Transferred incoming calls to the appropriate recipient.
Walmart Supercenter, Thomasville NC 07/2005 – 09/2007
Bakery Associate/ Cashier/ Customer Service
-Responsible for providing excellent Customer Service.
-Responsible for properly operating and cleaning the doughnut fryer; thus responsible for cooking, decorating, preparing, and stocking all doughnuts in the bakery.
-Counted and audited cash drawer at the beginning and end of my shifts.
-Maintained a clean and organized work environment, making the shopping experience for customers enjoyable.
Bi-Lo, Rock Hill SC 04/2003 – 06/2005
Cashier
-Always greeted and met customers with a friendly and positive demeanor, resulting in repeat business.
-Responsible for keeping an accurate cash drawer balanced.
-Maintaining a neat and organized work area.
-Always provided superior Customer Service, ensuring that the customer left satisfied.
EDUCATION
Rock Hill High School, Rock Hill SC 2003
Diploma Earned
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