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Administrative Assistant Customer Service

Location:
Baytown, TX, 77521
Salary:
48,000
Posted:
March 01, 2012

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Resume:

Kristina Hutchins

**** ****** ***** ****. #*** • Baytown, TX 77521 • 281-***-****

********.********@*****.***

OBJECTIVE

Innovative, detail oriented, creative, team player with the ability to communicate effectively seeking an opportunity as a Drafter with a firm that will allow me to utilize my excellent managerial and organizational abilities as well as my diverse education background in Construction Management and Design while afforded the prospect of making a valuable contribution.

SUMMARY OF SKILLS

Proficient Computer Skills-Microsoft Office: Word, Excel, Access, PowerPoint, Outlook, Internet Explorer, AutoCAD, Autodesk Inventor

Excellent Communication Skills-Verbal and Written

Accurate Typing abilities-45 WPM

Exceptional Interpersonal Skills

EDUCATION

Lee College Baytown, TX Jan 2009-Present

Associate of Applied Science-Construction Engineering Technology Expected Dec 2012

Certificate of Completion-Construction Management Technology Expected Dec 2012

Certificate of Completion-Construction Building and Technology Completed Dec 2010

Certificate of Completion-Computer Aided Drafting and Design Completed Dec 2010

Certificate of Completion-Workplace Diversity Completed Jul 2010

GPA: 3.49

Relative Coursework:

Architecture

Technical Drafting

Computer Aided Drafting

Construction Methods & Materials

Residential & Light Commercial Blue Print Reading

Engineering Materials

Building Permits and Inspections

Technical Mathematics

Work HISTORY

INOXCVA Baytown, TX June 2011 – Sept 2011

Quality Control/Inspector Auditor

Inspected quality of final production of Small Cryogenic Tanks before shipping

Communicated effectively with Supervisors and other staff to ensure appropriate changes and repairs were made before product shipped to customer

Inspected new materials upon arrival for quality of chemical composition and strength according to ASME standards

Inspected welds

Collaborated physical production with customer specifications and schematics

Maintained high standard of quality production of cryogenic transport vessels from beginning of production to pre-paint stage

Kept up-to-date records of stages of production

INOXCVA Mt. Belvieu, TX Dec 2010 – June 2011

Drafter

Designed parts for Frac pumps and similar machinery using Autodesk Inventor

Detailed parts created by the other draftsmen using Autodesk Inventor

Archived old files

Used Excel for recording drawings and assemblies

Created “burn files” for plasma burner using Auto Cad

Assembled manuals for pumps using Adobe 8

The Red Fox Baytown, TX Nov 2009-Sept 2010

Front End Manager

Manage restaurant wait staff to ensure optimal customer satisfaction

Direct staff station assignments for adequate coverage

Maintain staff scheduling while taking peak business periods into consideration

Process customer orders and monetary transactions accurately

Provide service support to staff and bartender as needed

Promote chef special creations in an appealing manner to patrons

Eubanks Architects Group Galveston, TX Dec 2008-May 2009

Administrative Assistant

Provided administrative support to firm architects and served as liaison to firm staff members

Managed daily schedules for firm architects

Planned meeting events to ensure clientele received excellent service

Processed submittals and blueprint delivery transport

Conducted project visits and administered site measurements

Managed and organized site photo uploads

Maintained accurate office material inventories

Island Innovations Inc. Galveston, TX Jan 2008-May 2009

Administrative Assistant

Directly assisted clients with Interior design options to include Window Treatments, fabric selection, flooring and carpeting

Answered and directed clientele inquiries while providing excellent customer service

Communicated with and maintained vendor and dealer relationships

Organized showroom samples and updated stock and pricing accordingly

Managed samples, treatment options and upgrades

Facilitated job measurements and calculated accurate cost proposals

Maintained project scheduling for multiple decorators and installation staff

PROFESSIONAL REFERENCES

Dana Byal

Lee College

Construction Technology Professor

Distance Education Leader

PO Box 818

Baytown, Texas 77522-0818

*******@***.***

281-***-****

Donna Burroughs

Lee College

CADD/Engineering Technology

Process Piping Design

PO Box 818

Baytown, Texas 77522-0818

**********@***.***

281-***-****

Todd Kokott

Hahn & Clay

Machine Shop Sales

5100 Clinton Drive

Houston, Texas 77020

*******@********.***

713-***-****



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