Customer Service Life Insurance

Objective: To be a part of an interactive organization that offers me a competitive and positive atmosphere for communicating and interacting with others.

Qualifications: Substantial experience and outstanding skills in customer service with three years in the insurance industry including management. Maintain General Ledger, very familiar with Kronos scheduling, bill inquiries, loan lending, cash handling, and also implemented new training schedules for the staff. Accustomed to working in a fast paced environment, that allowed me to handle difficult situations.

Willing to relocate and travel.

Education: Benedict College B.S in Biology 3.2 average

Work Experience:

Title Loan lending 2009-present

Customer Service RepresentativeColumbia, South Carolina

Assist customers with their payments and financial needs. My duties are to generate new business for the office, make sure collections exceed company standard, ability to close all loan agreements.

Life Insurance and Health Industry2007-2009

Career AgentColumbia, South Carolina

Assist families and business owners with insurance and financial products. My responsibilities were to show slide shows and different presentations to churches, union presidents, and their members. I held seminars for business owners and their employees. Also provide life insurance and financial products to the different members in my community.

FedEx2006-2007

Driver

Delivered and picked packages in a timely manner for different routes.

Rent-A-Center 2005-2007

Assistant ManagerColumbia, South Carolina

Manage account, assisted the store manager with billing, scheduling and all company paper work. Assigned account managers to different routes each morning. Made sure delinquent accounts complied with company standards. Implement training schedules for account managers.

Skills: Proficient in Microsoft word, Microsoft Excel, Microsoft Power Point, Tl Pro, and Kronos.

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