Admin Office Assistant/Manager

AMANDA HEINRICH

**** ****** **. *******@*******.***

Greenville, TX 75401 903-***-****

——————————OBJECTIVE——————————

To establish a position with the opportunities that will allow me to demonstrate my accomplished office administrative skills.

——————————APPLICABLE SKILLS——————————

COMPREHENSIVE:

o Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal and professional goals;

o Eye for detail with a “can-do”, positive attitude ◦ adapts well to fluctuating requirements and situations;

o Highly committed to professional development and advancement.

MANAGEMENT/COORDINATION:

o A talent for analyzing problems, developing and simplifying procedures, and finding innovative solutions;

o Experienced in training new employees ◦ accomplished facilitator ◦ able to coordinate multiple complex projects.

COMMUNICATIONS:

o Pleasant, amiable demeanor ◦ confident in handling employee questions or requests;

o Cultivating relationships with clients ◦ reestablishing products and services ◦ encouraging repeat business;

o Skilled in handling clients with professionalism and sensitivity;

o Exceptional written, oral, and interpersonal communication skills ◦ very articulate.

TECHNICAL/ADMINISTRATION:

o Proven ability to quickly learn, adapt and apply new technologies. process mail ◦ invoicing ◦ bank deposits;

o Fluent in the MS Windows operating environments, PhotoShop and Outlook.

————————RELEVANT WORK HISTORY ————————

8/06 - Present HUGHES PHOTOGRAPHY Forney, TX 75126

Office Manager

o Schedule appointments ◦ billing ◦ coordinate the preparation of images for customers and marketing ◦ revise images using Photoshop ◦ print packages.

5/07 - 7/07 SBB MANAGEMENT – WINDMILL FARMS (TEMP) Forney, TX 75126

Administrative Assistant

o Handled Home Owners Association ◦ provided new residents with community information ◦ handled complaints and issues;

o Conducted property inspections/violations ◦ submitted details ◦ produced letters;

o Issued pool cards ◦ activated/deactivated cards ◦ maintained spreadsheets with current HOA residents and other needed contact information;

o Oversaw hiring and training process for Pool Monitors ◦ coordinated/prepared work schedules ◦ monitored and arranged maintenance services as needed.

2/06 - 7/06 VERTICOM Dallas, TX 75207

Finance and Accounting / Office Manager

o Handled accounts receivable/payable process ◦ weekly payroll; bank deposits; special invoice mailings;

o Managed HR process of new hires; maintained insurance requirements including certificates of insurance;

o Answered the phone; distributed mail; ordered supplies for file room and kitchen.

12/02 - 11/05 TBG PARTNERS Dallas, TX 75206

Office Manager / Administrative Assistant / Receptionist

o Primarily assisted the Principals of the Dallas office ◦ maintained specific calendars and schedules;

o Managed six line phone system - answered and handled accordingly, set-up and programming;

o Reviewed contracts/proposals for formatting and proofreading ◦ processed and forwarded accordingly;

o Created/filed for all areas – project files, contracts, pre-billing/invoices, job/field files and employee files ◦ maintained the structure, organization and consistency of all files and drives on the server;

o Responsible for most Dallas IT and HR functions for new employees;

o Ordered supplies for all areas including the kitchen, supply room, print room and the layout areas – specific drafting/art supplies needed for type of work;

o Created and revised images/format for RFP’s and RFQ’s using MS Word, PowerPoint, Freehand or PhotoShop;

o Handled/maintained all marketing brochure material – project sheets, company profile and resumes;

o Tracked all correspondence for marketing brochures and RFQ’s sent out;

o Tracked/scanned/filed electronically press releases of new employees and promotions.

1/00 - 5/02 LOCKTON COMPANIES Dallas, TX 75201

Operations/Technical Assistant (8 months / 2 years, respectively)

Summary of Operations: Provided assistance to the Operations Manager with any and all aspects of clerical/administrative support for the Dallas office consisting of over 100 employees. To include:

o Ordered supplies ◦ provided back-up for the receptionist; distributed mail;

o Assisted in completion of any office ‘team’ deadlines;

o Coordination of meetings – scheduled conference rooms (3), preparing with beverages, food, supplies if necessary;

Summary for Technical: Provided the commercial insurance unit technical support in the renewal process and assisted the unit in other technical and clerical duties as assigned.

o Reviewed and processed policies and endorsements for accuracy of coverage, policy content and attached forms ◦ executed requested changes thereafter;

o Completed first draft applications ◦ processed/issued renewal forms ◦ assisted in annual renewal process;

o Received direction from unit associates to extend expiring binders;

o Coordinated the preparation/distribution of auto id cards and certificates of insurance for accounts;

o Created and maintained spreadsheets for certificates of insurance and auto id cards.

10/97 - 1/00 STEVE SILVER COMPANY Forney, TX 75126

Inside Sales Manager

o Answered personal extension sales calls as well as associate sales calls when needed - handled accordingly;

o Coordinated the preparation of all ‘customer pick-up’ orders as well as scheduled deliveries for all Dallas area accounts ◦ processed work-orders thoroughly.

————————REFERENCES————————

Upon request

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