Customer Service High School

**** ******** *** *.*., Winter Haven, FL ******1-863-***-*************@***.***

Michael S Lyons

Objective

Position where my leadership, communication and perseverance will contribute to the organizational effectiveness

Qualifications And Skills

Dynamic professional with 9 years of high volume operations, ranging from warehouse operations, rental and call center operations.

I have an extensive background in dealing with customer service issues. I am a dedicated team player with strong talents in control and follow up.

Determined achiever offering powerful skills in areas of quality customer service, productivity, goal setting and accomplishing. Excellent phone and customer service skills, as well as typing.

Well know knowledge with warehouse work, equipment, and office work with receiving and shipping

I am a fast learner and even better listener.

Experience

2006-2012

Sweetbay Distribution

Plant City, FL

Perishable Shipping

Order selector, no audit errors, production range from 130-202%

Loader/ load trucks and combine stores to fit with no left off

Lift driver/ replenish slots and put away received merchandise 150%

Training new hires and cross training for load, lift and selection

2005-2006

Rooms To Go

Lakeland, FL

Lift operatior

Pull product and drop off in locations, shipping and receiving

2003-2004

Badcock & More

Mulberry, FL

Receiving and Shipping

Unloading, putting away, transfers, inventory, computer work, etc.

02/03-07/03

AOL

Lakeland, FL

1051 Sunshine Way S.W., Winter Haven, FL 33880*1-863-***-*************@***.***

Michael S Lyons

Sales Rep, Customer service

Supervisor, customer service, cancellations, restoring and repairing service as well as training

Education

Lake Region High School 1999-2003 Diploma

References

Joe Lyons: 863-***-****

Dennis Blake: 1-813-***-****

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