Customer Service

Tresa Logan

***** ***** ***** *** *******, MI *8223 313-***-****(C) ********@*****.***

Career overview

Motivated, Excellent communicator with 2 years experience working in a call center environment as a customer service representative.

Core Strengths

• Developed listening skills

• Energetic work attitude

• MS Windows proficient

• Microsoft Word, Multi-Task

• Email, Filing,

Accomplishments

Customer Service

Greeted customers upon entrance and assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

Salleby Multi National Conglomerates May 2007-August 2008

Redford MI

receptionist

Greeted customers entering the facility,

Opened and closed building daily,

Received and took messages, light filing, faxing.

Salvation Army

Floor Attendant April 2006-December 2006

Detroit, MI

Maintained cleanliness and presentation of floor

Worked as a team member performing some cashier duties

Cleaning while providing excellent customer service..

Reinhart Food Service

Customer Service Rep November 2004-April 2005

Warren, MI

Provided customer service fto Big/ Boy and Burger King franchises, by answering customer inquiries, solving problems, and providing new product information.of store policies regarding returns and exchange\Handled both inbound/outbound calls relating to order takingAssisted customers with food selection that was damaged or undelivered, inquiries and order customization requests.

Educational Background

Martin Luther King H.S Graduated 06/96

General Studies

Detroit, MI Wayne

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