Professional receptionist
Resume:
SHARON D. JONES
***** ********** *****, **. ***
Farmers Branch, Texas 75234
Home Phone: 972-***-****
Cell Phone: 469-***-****
Office: 214-***-****
SKILLS
Typing, intermediate knowledge of, Microsoft Word, Excel, Microsoft Outlook, DOCS Open, Soft Solutions, basic knowledge of PowerPoint and Access, excellent telephone protocol, highly skilled in operating switchboard and multi-line telephone systems (Vision SRX 100, ITT Systems 3700, AT & T Systems 75, 1030, 3070, AT & T Merlin MXL-20L, Rolm, Lucent, Toshiba, Nortel Networks, Cisco IP Phone 7960 Series and Siemens), ten-key, Notary Public, customer satisfaction, proofreading and excellent leadership, organization and verbal and written communication skills.
PROFESSIONAL EXPERIENCE
CB Richard Ellis
Dallas, Texas 07/07-Present
Front Desk Receptionist
Operate telephone system, greet and direct high profile clients and office guests, maintain conference room schedule in MS Outlook, assist callers with property listings, sort, log and distribute incoming packages, complete expense reports, parking validations and assist Human Resources and other department with various projects as assigned.
Temporary Assignments: 10/06-07/07
• CB Richard Ellis
• Mercer Human Resource Consulting
• Crow Holdings, Inc.
Front Desk Receptionist
Operated telephone systems, greeted and directed office guests and assisted with various projects as assigned.
Emergency Response Marketing, Inc.
Addison, Texas 07/06-10/06
Receptionist/Administrative Assistant
Answered telephone system, scheduled conference calls, entered and processed NAPA enrollments, made travel arrangements and scheduled transportation to and from airport, handled problem calls from customers and clients, ordered office supplies, sorted and distributed incoming mail and assisted with various projects as assigned.
Contract Position:
• Chaiken & Chaiken, P.C. 07/05-01/06
Receptionist/Administrative Assistant
Operated busy telephone system, greeted and directed client and office guest, sat up conference rooms for depositions and meetings, received intake calls for potential new clients, opened files for new cases, updated Pleading/Discovery Indexes, entered expenses and attorney's time in Timeslips, proofreading, ordered and maintained inventory of office supplies, sorted and distributed incoming mail and assisted with various projects as assigned.
Baron & Budd, P.C.
Dallas, Texas 01/99-01/05
Legal Receptionist
Operated busy telephone system, greeted and directed clients and office guest, assisted Client Services Department with incoming calls, to include but not limited to, address changes and providing clients with settlement information and case status, managed Conference Center with respect to coordinating and maintaining conference rooms schedule for depositions, setting up conference calls, ordering lunches and occasionally coordinating travel arrangements for client and defense attorneys and provided assistance with the overflow of light administrative/secretarial duties.
Temporary Assignments 01/98-10/98
• Ikon DLS
Document Coder
Coded legal documents by use of Summation, imaged documents, data entry, provided quality control for completed batches and coverage and relief for receptionist.
• Liddell, Sapp, Zivley, Hill & LaBoon, L.L.P.
Front Desk Receptionist
Operated busy telephone system, greeted and directed clients and office guest, coordinated conference room schedule for depositions and seminars and assisted secretaries/administrative assistants in cases of overflow to includes typing correspondences and labels, filing and updating Pleading Indexes.
EDUCATION
Brookhaven Community College
Farmers Branch, Texas 01/08-Present
Course of Study: Human Resources Management
Dallas Christian College (Non-accredited courses)
Farmers Branch, Texas 05/97-10/97
Major Course of Study: Ministry and Leadership
Minor Course of Study: Management and Ethics
El Centro Community College
Dallas, Texas 01/90-05/93 and 01/95-05/95
Course of Study: Mid-Administrative Management
Contact this candidate