Customer Service Human Resources

July * ****

Rick W. Lawson

**** ******** **

Mesquite, TX 75150

Cell: 972-***-**** and Home: 972-***-****

************@*****.***

Objective:

Seeking position in logistics, transportation safety, industry safety or environmental compliance; including quality assurance, corporate training, human risk management and technology management.

Personal Characteristics That Add Value:

• Loyalty and dedication to the performance of any task.

• Nearly 34 years of employment, with the same company, excelling in basic and managerial responsibilities in line haul commercial motor vehicle (CMV) operation, central dispatch, organizational logistics, specialized haul, customer service, accounting and payroll, human resources and DOT safety compliance, professional driver training, and OSHA and EPA training for support personnel.

Professional Experience

• Safety Manager in charge of fleet driver training, including training assistance and development for transportation division in Mexico 2007- Spring 2012

• Director of Transportation Safety 1988-2007

• Director of Transportation Human Resources (jointly) 2003-2006

• Transportation Accounting Supervisor (driver payroll) 1986-1988

• Transportation Dispatch, Logistics and Customer Service 1983-1986

• Commercial Motor Vehicle (CMV) Driver (w/CDL) 1978-1983

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• Commercial Driver License (CDL) with hazardous material transportation endorsement

• Transportation Worker Identification Credential (TWIC) permitting unescorted entry into secured ports of the United States

• United States Passport

Military Service

• United States Air Force 1972-1976

Education

• Master of Science in Industrial Technology (MSIT), Texas A&M University-Commerce, May 2012

• Bachelor of Science in Economics, (minor, Management) University of Texas, Arlington, May 1994

• Electronic Systems and Circuitry (non-degreed), Community College of the Air Force, March 1973

Skills

• Microsoft Office (Excel, Word, Power Point), proficient

• Transportation Software such as TMW, ASA 400, and People Net, moderate to proficient

Knowledge

• Extensive knowledge in Federal Motor Carrier Safety Regulations (FMCSRs)

• Knowledge in EPA and OSHA regulations, including educational research in human risk management, anthropometry, ergonomics, and environmental law

• Extensive use and knowledge of J.J. Keller training materials and KellerOnline®

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