Manager Management

Location:

Secaucus, NJ

Posted:

December 02, 2011

Contact this candidate

Resume:

Biren Patel (US Citizen)

Summary of Qualifications

Systems Engineer with 2+ years of experience in the software industry, specializing in Tivoli Monitoring (ITM). Skilled in the design, architecture, planning and implementation of enterprise-wide Information Technology Systems. Implement integration and customization IBM Tivoli Monitoring (ITM), Tivoli Enterprise Console (TEC), RDBMS Management, Netview, and others. Planning, coordination, and leadership of complex Information Technology programs in large corporate enterprises and governmental agencies. Experienced in conflict resolution and promotion of cooperation between organizationally diverse individuals and groups. Extensive experience in the areas of design, development, implementation, support and user training on IBM AIX 4.3.x/5.1/5.2/5.3/6.1/ & Red-Hat 6.0/7.0/8.0 Linux, and Windows Server 2008 Operating Environments. Worked on various IBM pSeries servers, and have extensive experience in the Configuration, Installation and Administration of AIX operating Systems.

Skills include:

• Performance analysis/tuning of AIX.

• Configuration management including the building of LPARs and configuring the hardware devices that support them.

• Good understanding of error logging subsystem and Performance Monitoring tools like vmstat, iostat, netstat on AIX Version 5.1.

• Expertise in installation, configuration, maintenance and troubleshooting of HACMP v4.5 on AIX 5.1/5.2.

• Extensive use of Resolved Application Startup problems, PATH problems, Name conflicts, TCP/IP and Networking Problems in AIX.

• Experienced in authoring, coordinating, directing, and executing various operating system and network performance benchmarks and user tasks including, submitting and managing parallel, serial and interactive jobs.

• Excellent team worker and ability to quickly adopt and work under minimal supervision.

Technical Skills

Operating Systems: UNIX, Linux, Windows NT/2K, IBM AIX

DB Management Systems: DB2, Oracle

Network: UNIX, Windows, Internetworking with TCP/IP

Monitoring Tools: Tivoli Management Framework, IBM Tivoli Monitoring 5.1, 6.1 & 6.2, Distributed Monitoring, Tivoli Enterprise Console, IBM Tivoli Monitoring for Databases,Netcool, TEC,ITCAM

Education

NJIT, Newark, NJ

Bachelor Degree, Electrical and Computer Engineering, 2009

Award

Tow times Delivery Excellence Award In IBM.

Certificate

IBM Certified Administrator – Tivoli Monitoring V 6.2

Professional Experience

IBM May2010 – present

• Responsible for the maintenance and currency of documentation specific to their role, and responsibilities.

• Provide regular project/task status updates to the team.

• Provide 24x7 after hours on call support as required for products/services supported by the team.

• Maintain detailed knowledge and currency of Tivoli and other Systems management product set functionality.

• Assist Architects to research and solution new products and designs.

• Provide Systems Management expertise to project teams.

• Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload.

• Own and take action on requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).

CDI October 2009 – May 2010

Tivoli Consultant AT IBM

• Responsible for documentation maintenance specific to the role and provide continual project updates to team. Provide technical support to clients and other IBM service lines and competencies.

• Own and take action on requests for service, implementing changes and resolving assigned problem.

• Provide 24x7 after hours on-call support

• Maintain detailed knowledge of Tivoli and other Systems management product set functionality.

• Work closely with other Service Lines and account teams

• Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload.

• Make approved system configuration changes.

• Perform problem determination, problem root cause identification and problem resolution.

Duties Include:

• Installation and Configuration of Tivoli Monitoring components such as TEMS, TEPS, TEMA, Warehouse proxy etc.

• Creation of workspaces to visualize real-time monitoring data from the environment.

• Creation of situations establishing performance thresholds.

• Configuration of mail alerts when queues are exceeded.

• Monitoring conditions of particular interest by defining custom queries using the attributes from an installed agent.

Snap-on Tools September 2006 – September 2009