Kenneth Schneer - ********@******.***

Kenneth E. Schneer

**** ******** • Dallas, Texas 75219

********@******.*** • M:214-***-**** • H:214-***-****

Highly accomplished, results driven product management and operations professional, skilled strategist, proven start-up and growth mode performer. Creative, innovative, with pragmatic leadership management skills spanning 20+ years. Diverse background bridging numerous technologies and disciplines producing profitable, scalable, sustainable products marketed nationally through multiple channels and strategies

Core Competencies

• New Product Development

• Financial Modeling

• Acquisition Campaign Panning

• Competitive Analysis

• Go To Market Strategies

• Product Lifecycle Management

• Operations Management

• Technology Initiatives

• Industry Affairs

• Contract Negotiations

• Strategic Partner Alliances

• Mentor and Manager

PointOne Inc. 2006 – Present

Austin TX

Product Director

One of the largest privately managed Internet Protocol (IP) voice network carrier (MPLS) in North America. Wholesale carrier delivering IP voice and data solutions to Tier 1 carriers and major application service providers. Principal employee hired to develop and launch new business unit providing converged voice and data services to the Small Medium Business (SMB) community.

Key Initiatives and Accomplishments

• Developed, priced and defined business class Hosted IP and Trunking IP converged voice and data solutions utilizing the PointOne MPLS Network and delivering services based on Cisco 1700 Series Routers and Series 2900 switches using Cisco 7900 Series, Linksys SPA 900 Series, and Polycom 400, 500, and 600 Series endpoints

• Defined end to end service intervals across multiple process segments, stage gating order, engineering, finance, purchasing, installation, through service delivery intervals.

• Key management processes emphasize scalability, suststainability, and cost efficiency

• Created and developed Small Medium Business product portfolio focusing on agent/distributor channel opening greater diversity in customer market segment.

Matrix Telecom 2005 - 2006

Dallas TX

Product Marketing Manager

Small/Medium Business Communications solutions provider offering a broad portfolio of products from Integrated Voice and Data products to IP VPN, Fast/Gigabit Ethernet, Dedicated Internet, and Private Line services within multi-vendor environment.

Key Initiatives and Accomplishments

• Led initiative to reduce ICB business and develop uniform, cohesive, product catalog

• Created consolidated product roadmap specifying a one year plan to quarterly introduce new products, plan product lifecycle endings, and introduce new technologies

VarTec Telecom 2001 – 2005

Dallas TX

Director, Local Services

Global Interexchange Carrier. Principle manager to develop, launch, and manage company’s local service initiative. Developed and modeled separate product sets, launched two individual nationwide Competitive Local Exchange Carriers (CLEC) concurrently in 46 states, growth exceeded 350K access lines, $200M annual revenue. Directed group of product managers, marketing and business analysts.

Key Initiatives and Accomplishments

• Developed and modeled core residential products and bundled services marketed in 46 states

• Led company initiative to enter Voice over Internet Protocol (VoIP) market space: vendor selection, new product development, Customer Premises Equipment (CPE) vendor selection; fulfillment process development

• Developed revenue and cost avoidance strategies through negotiated amendments and optimization of CLEC Interconnection Agreements saving company more than $1M per year

• Principal negotiator, Incumbent Local Exchange Carrier (ILEC) Interconnection Agreements, ILEC DSL agreements, representing $100M annual spending

• Facilitated acquisition of $10M annual Sage Telecom long distance account

• Improved product financial models to yield more accurate margin representation through tighter analysis of usage data and call flow studies

CapRock Communications 2000

Dallas, TX

Senior Product Manager, Voice Products

Facilities based Integrated Communications Provider. Managed and developed business and residential UNE-P (Unbundled Network Element-Platform) local service products within Southwestern Bell Texas region.

Key Initiatives and Accomplishments

• Directed development and launch of Multiple Dwelling Unit (MDU) local service products in CapRock constructed and installed local loop plant and broadband infrastructure (DSLAMs)

• Constructed local services training documentation for product training department

• Created FAQ brochure included in new customer welcome package

• P&L responsibility for development of suite of residential bundled products featuring local service, long distance minutes, dial-up Internet, and feature sets

Sage Telecom 1998 - 2000

Allen, TX

Director of Operations

(Unbundled Network Element-Platform) Competitive Local Exchange Carrier. Directed daily activities of New Line Production; Moves, Adds, Changes; Order Administration (Reconciliation of Firm Order Commitment/Service Order Commitment processes); Repair. Grew organization from staff of 12 to 10 supervisory direct reports and over 100 indirect reports.

(Sage Telecom)

Key Initiatives and Accomplishments

• Achieved all monthly production forecasts, overseeing a 3250% increase in billable lines during tenure; built operational efficiency using production line techniques

• Managed four distinct departments during Company’s greatest growth period without assistance of department managers and supervisors

• Forecasting, budgeting responsibilities were measured performance objectives reviewed consistently exceptional

U.S. Network 1993 – 1998

Dallas, TX

Director of Network Operations

Facilities based Operator Service Provider. Directed all phases of switch maintenance, upgrades, infrastructure, facilities provisioning, carrier negotiations, network integrity, call center operations

Key Initiatives and Accomplishments

• Reduced call center labor costs implementing flexible staff scheduling and use of automated call processors during non-peak hours

• Led CLEC certification process in GTE (TX) and SWBT (TX) to launch local service initiative to retain and diversify customer base (1998)

Paytel of Texas 1988 – 1993

Dallas TX

Operations Manager

Distribution and franchised sales of pay telephone equipment, location sales, and business management services. Operations administration, technical solutions, diversified responsibilities

Key Initiatives and Accomplishments

• Developed and coordinated all dealer training: installations, equipment maintenance, Telco administration, marketing, site sales

• Contract administration, enforcement responsibilities

• Managed and administered payphone programming and tariff maintenance

Cellufone of Texas 1984 – 1988

Dallas, TX

Operations Manager

Account Executive

First full service authorized agent for Metrocel Cellular (AT&T Wireless)

Education

Bachelor of Arts, History, North Texas State University, Denton TX

Post Graduate business courses, University of Houston, Houston TX

Numerous Industry training seminars, professional seminars, skill development courses

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