Customer Service Representative
Resume:
Ashley Galloway
Cordova, TN 38016
*****************@*****.***
objective:To secure a position in customer service that requires independence, initiative and strong organizational skills. I am extremely efficient and detail oriented with knowledge assisting customer daily with great satisfaction
Other skills and Abilities: Strong focus on detail and accuracy High level of customer service Excellent communication skills, both oral and written self motivate with a strong sense of accountability Creative thinker who is willing to contribute idea
Program usage:
Microsoft office Microsoft word Microsoft Excel (Windows) 98/2000/XP
Educational background:
Kirby High Sept 2003-May 2006
Experience: First Impression Child Care Center Dexter Child care provider 06/2010-present Maintain a safe environment Create appropriate activities Support the social and emotional developments of the children Communicate with parents about how their child is progressing
SITEL Corporation Sycamore View Rd Customer service agent 10/2008- 01/2010 Answer phones Respond to customers inquiries Handle and resolve customer’s complaints Process orders, forms and application Updating members file
Regional adjustment bureau 7000 Goodlett Farms Debt collector 09/2007-10/2008 Contact debtor and establishes reason for past due account situations Apply payment received to proper accounts Keeping accurate accounting records of each transaction
Wal-Mart Goodman Rd Customer service 06/2006-09/2007 Ensuring customer satisfaction Handling complaints Accepting refunds and exchanges Balance cash drawer
Pizza hut call center Mendenhall Rd Customer service representative 11/2005-06/2006 Provide information through via internet Ensure customer order completion Customer interaction through telephone
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